Eli Kalajian | Page 3

Dave Tangen is thorough, efficient, smart and quick on getting tasks done; most importantly prompt with communicating to the customer (always get a response back when I text within 15 minutes and always a getting tasks done; most importantly prompt with communicating to the customer (always get a response back when I text within 15 minutes and always available if I call in). Excellent SA and highly recommend him as well as Benzel-Busch Mercedes Benz Service Center. This is not a "stealership", this is a proper dealership that absolutely values CX (customer experience). I live in Midtown Manhattan and I purposely drive 40 minutes to Benzel-Busch in NJ (instead of going to Mercedes Benz of Manhattan that is 10 minutes away, which by the way is a Corporate Owned dealership) due to the fact that I know I am putting my car (2019 S63 AMG) in the best possible care at the dealer and in the best possible hands with Dave. A+ in every aspect; highly recommend Dave @ Benzel and this is coming from someone who has driven Mercedes for almost 15 years and been to 12 different dealers in 4 different states, Great job Benzel-Busch, and thank you Dave Tangen. On a side note, Eli is also great (different department but can say the same about Eli as I can say about Dave). More

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Always get great service. Very pleased, has gotten better lately...even with Covoid. Glad you are able to accommodate the new world of covid. Thanks better lately...even with Covoid. Glad you are able to accommodate the new world of covid. Thanks More

by WILLS1247 Verified Customer Verified Customer

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Excellence in Total Performance! The Benzel- Busch dealership in my opinion excels in every area,from sales to service they are at their game! I have been dealing with this dealership The Benzel- Busch dealership in my opinion excels in every area,from sales to service they are at their game! I have been dealing with this dealership for 30 years and they continue to perform. More

by RCA7845 Verified Customer Verified Customer

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I recently leased a new GLA and it was the BEST experience they gave me a great deal and worked with me via phone where all I had to do was go to the dealer and sign and pick up my car everyone was experience they gave me a great deal and worked with me via phone where all I had to do was go to the dealer and sign and pick up my car everyone was super nice and friendly I would highly recommend for anyone looking to get into a Mercedes More

by mvillada94 Verified Customer Verified Customer

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Check engine light I dealt with Dave Tangen he was very helpful and professional. I will recommend him to my friends. Mercedes- Benz is a professional dealership The se I dealt with Dave Tangen he was very helpful and professional. I will recommend him to my friends. Mercedes- Benz is a professional dealership The service Department did a good job on my car. More

by jkhorenian Verified Customer Verified Customer

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Cris was cordial and very knowledgeable. We chatted off and on and was very accommodating. I learned a lot about my car and about the dealership. I feel comfortable now with Benzl. and on and was very accommodating. I learned a lot about my car and about the dealership. I feel comfortable now with Benzl. More

by GJ12ANGE Verified Customer Verified Customer

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Amazing service from Eli and Chris... THE BEST! My experience from begging to end was exceptional both Eli Kalajian and Chris Huling offered top notch service and exceptional communication. It was My experience from begging to end was exceptional both Eli Kalajian and Chris Huling offered top notch service and exceptional communication. It was a pleasure interacting with them. More

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A little glitch with the App Scheduled the service visit for 8am via the App-received confirmation number, however when I got service center-appt was not listed on your end. Scheduled the service visit for 8am via the App-received confirmation number, however when I got service center-appt was not listed on your end. More

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Fast and efficient I'm a return customer to this Mercedes dealer.I received an offer via email that was an actual offer, not just a teaser. Worked out for me. Excellen I'm a return customer to this Mercedes dealer.I received an offer via email that was an actual offer, not just a teaser. Worked out for me. Excellent service. Courteous staff. I not own a 2019. More

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you guys are great! thank you for making my life so easy to get my car fixed..... from the appointment to the loaner to expediting the repair, amazing ..... thanks again thank you for making my life so easy to get my car fixed..... from the appointment to the loaner to expediting the repair, amazing ..... thanks again More

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