Eliezer Polanco

Eli was great and everything went seamlessly. We appreciated his expertise. We are very happy with the car. We appreciated his expertise. We are very happy with the car. More

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He is professional sales person who knows and understands what customers really care and needs. Highly recommend this dealership and salesperson. He knows value of customer and time. what customers really care and needs. Highly recommend this dealership and salesperson. He knows value of customer and time. More

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Like all car dealerships, Volkswagen of Huntington is comprised of the showroom and the service shop. Let's start with the showroom. The showroom is well lit and the cars are well spaced so you can st comprised of the showroom and the service shop. Let's start with the showroom. The showroom is well lit and the cars are well spaced so you can step back and look at them, and easily get in and out of them. All of the sales team is pleasant to deal with and will spend as much time as you want in order to understand all of the features of the cars. I have worked with the same salesman, Eli Polanco, since I started buying Volkswagens 10 years ago. If you choose to wait in the waiting area while your car is being worked on, they have very comfortable seating to read or watch tv, and if you need to work on your laptop they have multiple tables large enough to spread out your stuff so you can spend your time getting work done. The restrooms are super clean and there are enough varieties of snacks in case you're hungry. When you bring your car into the shop for service, you will probably notice that the shop is very large and extremely well lit as compared to most shops which are not well lit and the technicians work in very close quarters. The shop is not only heated in the winter time but air conditioned in the summer making it even more desirable to work as a technician in that environment. Today's cars are far more complex than those of just 10 years ago. As an authorized Volkswagen dealership, they have access to specialized equipment and tools for your Volkswagen as well as support from the factory when necessary. Your corner garage or independent shop simply cannot compete with the highly specialized equipment that a dealership has in addition to training specifically on Volkswagens. My service advisor, Jose Velazquez, has taken care of my cars for 10 years. If something needs service or repair that's not part of the routine maintenance he explains to me exactly what needs to be done and why it needs to be done so that when you leave you're not surprised that something should have been addressed and wasn't. Give Volkswagen of Huntington an opportunity to demonstrate how knowledgeable they are about the cars that they sell and how well equipped they are to service them. More

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Purchased and serviced my 2018 GTI for 7 1/2 years here before trading it in for my 2025 Golf R. I wouldn’t buy or service my VW anywhere else. before trading it in for my 2025 Golf R. I wouldn’t buy or service my VW anywhere else. More

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Professional, efficient, and easy to work with. I am extremely happy with my new car and highly recommend VW of Huntington! I am extremely happy with my new car and highly recommend VW of Huntington! More

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Eli was wonderful to deal with. He kept me informed during the entire process of getting my car. He called me as soon as it got to the dealership. John also was terrific by explaini He kept me informed during the entire process of getting my car. He called me as soon as it got to the dealership. John also was terrific by explaining all the features of my new car. More

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Excellent service and professionalism. This is the second Volkswagen I’ve purchased from them and I highly recommend it This is the second Volkswagen I’ve purchased from them and I highly recommend it More

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The service we received at Volkswagen of Huntington was amazing! Eli approached us within minutes of walking in the door and was able to answer every single question that we had. Going to dealerships is ne amazing! Eli approached us within minutes of walking in the door and was able to answer every single question that we had. Going to dealerships is never fun, but Eli made the experience enjoyable, and it truly felt like he wanted the best for us. Thank you, Eli! More

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Excellent service . Sadly Program Director never took the time to say hello during the visit. Despite the fact he was in the building. Would have been nice to put a fa Sadly Program Director never took the time to say hello during the visit. Despite the fact he was in the building. Would have been nice to put a face to the person that initially contacted me . Its the little things that makes a difference when youre making a huge purchase. More

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Always a pleasure and great service dealing with Eli and Fred at VW of Huntington. Fred at VW of Huntington. More

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