Eliezer Polanco | Page 2

Lease Experience I went to VW for an oil change and a factory recall for my 2015 Passat and came back with a 2018 Passat GT. Thanks to Eliezer Polanco I LOOOVVVEE my n I went to VW for an oil change and a factory recall for my 2015 Passat and came back with a 2018 Passat GT. Thanks to Eliezer Polanco I LOOOVVVEE my new car Thank You.. More

Helpful 0

Report | Print

Great prices and service. No bs/No pressure/No drama The other reviews are true. Do your research online and know exactly what you want in trim, color, and model. Have a general idea what you can afford The other reviews are true. Do your research online and know exactly what you want in trim, color, and model. Have a general idea what you can afford and your FICO score. Next, contact VW Huntington and schedule an appointment with Mr. Eliexer Polanco. Listen to me and listen to me carefully if you want a positive VW purchase experience and save money. Eli is a professional and it is 100% true that he is an awesome man to work with if you are in the market for a VW. Bring printouts with the model # you are interested in so the man can help you. If you are truly serious in your purchase then you will get an honest TRUE price at this VW dealership unlike other places. No gimmick, no pressure, no bs, no drama. In the end, we finished our process with Mr. Fred Recchia and he clearly explained the final closing process along with the other service optional packages that are available. Some of the packages are worth considering if you think you need a loaner and service support. They even accepted my credit card for the deposit plus at closing so that I didn't have to run to my bank for a certified check. Overall, we purchased the VW at a fantastic price. I highly recommend this VW dealership. More

Helpful 0

Report | Print

eliexer polanco and fred recchia this dealership is the best and easiest to work with. we have leased 3 cars this year from them this year.Eli and Fred not only made sure we got the b this dealership is the best and easiest to work with. we have leased 3 cars this year from them this year.Eli and Fred not only made sure we got the best value for our money but the car was prepped and perfectly finished and delivered on time. My son and daughter in law have had the same experience with these 2 gentleman. no hidden costs just the real deal. wouldn't go to another dealer More

Helpful 0

Report | Print

Amazing! This is the fourth car that I have leased with Eli. He is the best salesman ever! I will not go anywhere else to get my cars! This is the fourth car that I have leased with Eli. He is the best salesman ever! I will not go anywhere else to get my cars! More

Helpful 0

Report | Print

gave the best deal gave the best price of 4 dealerships I worked with and threw in extras at no cost, friendly and no pressure on sale. s s gave the best price of 4 dealerships I worked with and threw in extras at no cost, friendly and no pressure on sale. s s More

Helpful 0

Report | Print

Great place to buy a car!!! Eliezer Polanco was so very helpful in finding the right car. A wonderful place to shop for a car. I would recommend Volkswagen of Huntington to every Eliezer Polanco was so very helpful in finding the right car. A wonderful place to shop for a car. I would recommend Volkswagen of Huntington to everyone when they are looking for a car. More

Helpful 0

Report | Print

Review Eli was very helpful, professional and patient. He made my first car purchase a pleasant experience. I had no problem test driving any of the cars and Eli was very helpful, professional and patient. He made my first car purchase a pleasant experience. I had no problem test driving any of the cars and I would highly recommend Eli and the dealership. More

Helpful 0

Report | Print

Great customer service My 4th lease with this dealership. Happy customer. Will return and highly recommended them if you are in the market for a new car! Very satisfied My 4th lease with this dealership. Happy customer. Will return and highly recommended them if you are in the market for a new car! Very satisfied More

Helpful 0

Report | Print

Very satisfied This is my third Volkswagen from this dealership, I always receive great service and the salesmen are very nice and helpful. Would definitely recommen This is my third Volkswagen from this dealership, I always receive great service and the salesmen are very nice and helpful. Would definitely recommend coming to Huntington Volkswagen! More

Helpful 0

Report | Print

Everything is good until AFTER you buy your car Let me preface by saying that I am totally satisfied with my purchase, a 2014 Volkswagen Passat TDI, and the way I was treated at the time of purchase Let me preface by saying that I am totally satisfied with my purchase, a 2014 Volkswagen Passat TDI, and the way I was treated at the time of purchase. The dealership is very transparent in how they negotiate, and they will give you a fair price on the car. When it comes to buying a new or used car, I highly recommend this dealership and the salesperson, Mr. Eliezer Polcano. My complaint is the way I was treated AFTER my purchase. The vehicle did not include an owner's manual, something that is essential given the large amounts of features that are included with the car. I emailed my Mr. Polcano, who replied and stated he would order a book from Volkswagen and ship it to my house. This was sometime in late Sep/early Oct. I got nothing. I followed up once with an email and got no response. When I went recently to get a recall update, I inquired about the owner's manual again. The serviceman looked it up in the computer and confirmed that they ordered it, but sent it back because nobody picked it up! I was never notified or called that it had even arrived and it was "sent back?" He said they would reorder it and it would be in the following Tuesday. I confirmed that my phone number was correct. I had to go out of town for a week, so when I came back, I expected a message on my answering machine. All I got was a woman calling to ask if my service experience was satisfactory. Nothing about my owner's manual. I phoned again today and a serviceman took down my information and said he would "call me back." Never called back. This is not how I would expect to be treated after dropping $30,000 into a car, especially considering that there is the potential for repeat business with servicing going forward. I don't like writing bad reviews about businesses, but after being ignored TWICE in what should be a simple, straightforward thing, I am left with no other choice. More

Helpful 1

Report | Print