Elijah Bobinger | Page 5

I had a 3hr wait for what should have been no more than a 30 minute recall repair. If hadn't arrived timely for my appointment and the service advisor {Elijah} hadn't been attentive; it could have been a lot 30 minute recall repair. If hadn't arrived timely for my appointment and the service advisor {Elijah} hadn't been attentive; it could have been a lot more taxing. However, I appreciate the consideration of my time acknowledge by Elijah. Also, it could have gone over better if the complimentary car wash service was still available. More

by Queen V Verified Customer Verified Customer

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Always been good experience with staff. Good communication, friendly and welcoming, would suggest to anyone new to Hampton Roads. Good communication, friendly and welcoming, would suggest to anyone new to Hampton Roads. More

by MEYER.JOELF Verified Customer Verified Customer

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Elijaĥ checked me in for a repair estimate. Josh Cobb sold me the new car. He was outstanding. Elijah was pleasant enough Josh Cobb sold me the new car. He was outstanding. Elijah was pleasant enough More

by AEAPURCELL Verified Customer Verified Customer

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Best experience I've had at a dealership yet! Extremely happy I purchased a car here. Extremely happy I purchased a car here. More

by Hb5403338488 Verified Customer Verified Customer

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Elijah communicated clearly and Southern Ford provided excellent service. I am very pleased and will not hesitate to return. excellent service. I am very pleased and will not hesitate to return. More

by SCOTT.LUERS Verified Customer Verified Customer

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Car was completed on time. Elijah was very courteous and helpful, answering all questions and providing recommendations for future services. Elijah was very courteous and helpful, answering all questions and providing recommendations for future services. More

by Richard Costa Verified Customer Verified Customer

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Everyone was very accommodating. I forgot to ask for an inspection, and they were willing to take my car back and give me an inspection. I forgot to ask for an inspection, and they were willing to take my car back and give me an inspection. More

by kbaughans Verified Customer Verified Customer

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Service was excellent. Elijah Bobinger was courteous and professional. I've had my vehicle serviced at Southern Ford for 10 years and the service has always been great. Elijah Bobinger was courteous and professional. I've had my vehicle serviced at Southern Ford for 10 years and the service has always been great. More

by dmdunn1 Verified Customer Verified Customer

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Service was great but the department dont like picking up the phone so communication is terrible the phone so communication is terrible More

by gencrooke Verified Customer Verified Customer

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I cannot say enough good things about Southern Ford in Newport News. The process purchasing our Explorer was great, they were extremely accommodating. Patrick was amazing finding what we were looking for Newport News. The process purchasing our Explorer was great, they were extremely accommodating. Patrick was amazing finding what we were looking for and working through the purchase process. Fast forward to a service we needed on the Explorer. With the help from Elijah, Manny, and Phillip we were able to stay on the road with a vehicle while service was being completed. Constant updates from these individuals through the whole process. With no real appointment they fit our vehicle in and did a great job getting it back on the road. This dealership is phenomenal and everyone we have dealt with has been amazing. More

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