Elijah Szelag | Page 2

Tony Serra Nissan responded

We’re sorry this experience left you feeling dissatisfied. The transaction has been carefully reviewed, including the pricing and all signed documentation, and everything was presented and agreed to prior to completion. We strive to keep our process clear and transparent for every customer.

Tony Serra Nissan responded

Shuyadraws, we appreciate that. Kind staff and fair pricing should go hand in hand. Angel takes pride in making the process clear and comfortable, and we’re glad he helped you land on the right vehicle. Thank you for the 5 stars and for choosing Tony Serra Nissan in Cullman.

Tony Serra Nissan responded

Pd0452, we’re glad Angel helped you land the vehicle you wanted. When the right car and the right fit come together, that’s a good day. We appreciate you choosing Tony Serra Nissan in Cullman and for the 5-star support.

Tony Serra Nissan responded

Rob, we appreciate that. Low pressure and honest is exactly how Elijah does business. Sometimes the best sales approach is just having a real conversation and letting the right vehicle make the case for itself. Thanks for choosing Tony Serra Nissan in Cullman and for recognizing Elijah’s approach.

Tony Serra Nissan responded

Thanks for the 5 stars and for calling out how we listened and kept everything timely and professional. We appreciate you choosing Tony Serra Nissan and we’re here anytime you need us.

Tony Serra Nissan responded

Margie, first things first—thank you. Four cars and two referrals? That puts you well into “VIP who should definitely be appreciated” territory. Elijah did his job, but clearly we dropped the ball on the thank-you part, and that one’s on us. We genuinely appreciate your loyalty to Tony Serra Nissan, and your feedback is heard loud and clear. You’ve earned more than silence—and we’ll make sure that’s corrected.

Tony Serra Nissan responded

Friendly atmosphere, helpful staff, and a comfortable buying experience at Tony Serra Nissan. Elijah kept things relaxed and made sure everything was handled professionally. We’re glad your visit was a good one.

Tony Serra Nissan responded

Sounds like Cody and Elijah set the bar pretty high. Professional, courteous, and smooth from start to finish is the goal every time. Glad it lived up to that at Tony Serra Nissan Cullman.

Tony Serra Nissan responded

Regina, glad that bump in the road got smoothed out. Cody stepping in and getting things resolved is exactly how we want issues handled. Appreciate you giving Tony Serra Nissan Cullman the chance to make it right.

Tony Serra Nissan responded

Lucenda, sounds like the team snapped everything into place without wasting a minute. Right car, fast paperwork, no drama — that is a pretty perfect day in the car world. Glad it all came together for you at Tony Serra Nissan Cullman.