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Elise Schaaf
Elise Schaaf at Jim Ellis Chevrolet of Atlanta

Elise Schaaf | Page 7

Service Consultant

Jim Ellis Chevrolet of Atlanta

5900 Peachtree Blvd.
Atlanta, GA 30341

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4.6
308 Reviews
4.6

308 Reviews

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308 Reviews of Elise Schaaf

May 21, 2023

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Employee Rating

Everyone I came in contact with was polite and helpful! Went above and beyond to assist with a transmission issue and loaner car. More

by C.white
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Retanza Grier, David Theriault, Cati Jackson

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May 21, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you for choosing Jim Ellis Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Expect the Best! Service Manager Mr. David Theriault

May 20, 2023

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Employee Rating

Always make me feel welcomed and well taken care of. Have great communication and efficiency. More

by FURUKAWA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 21, 2023

Jim Ellis Chevrolet of Atlanta responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Expect the Best! Service Manager Mr. David Theriault

May 19, 2023

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Employee Rating

You can not even diagnose my car and know that I have warranty for one week I keep calling body wanna speak to me that is why I took the car take it to another dealer ship thanks More

by SAIKOUC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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May 24, 2023

Jim Ellis Chevrolet of Atlanta responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com We'd love to get to the bottom of this and turn things around for you.

May 24, 2023

Jim Ellis Chevrolet of Atlanta responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com We'd love to get to the bottom of this and turn things around for you.

May 25, 2023

SAIKOUC responded

I was not trying to do but Jim Ellis being service for 50 some years you can’t even diagnose my car I have driven 17 miles to the dealership they are able to diagnose my car this day I buy my car from and have warranty you can’t do anything about i know you are close to but I think I have no choice I have to drive that far to get my service thank you very much for not being taking care of my problem

May 17, 2023

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Employee Rating

Got my car back and my radio does not work. Called the dealership to ask what they did and they lied saying nothing was done but it worked before I took it there. I had just listened to it the More

by THARRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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May 21, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Please contact Ralph Sorrentino, General Manager, directly at rsorrentino@jimellis.com

May 21, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Please contact Ralph Sorrentino, General Manager, directly at rsorrentino@jimellis.com

May 11, 2023

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Employee Rating

We have always had a great experience with the Jim Ellis family of dealerships!! Keep up the great customer service! More

by Darwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zane Cobb

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May 12, 2023

Jim Ellis Chevrolet of Atlanta responded

Darwin, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Ellis Chevrolet! Expect the Best! Service Manager Mr. David Theriault

May 05, 2023

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Employee Rating

The people are always courteous and nice. They try to help me with the price. I really wish you all ran better deals, but I appreciate service. As long as they keep my car running well like i More

by NicHappy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Valdez

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May 07, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you so much for your excellent review! We are so glad that Elise had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jim Ellis Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Expect the Best! Service Manager Mr. David Theriault

May 04, 2023

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Employee Rating

They have excellent customer service. It was a quick turnaround when receiving an oil change and tire rotation. More

by tashapeele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 04, 2023

Jim Ellis Chevrolet of Atlanta responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jim Ellis Chevrolet, we look forward to having you as a valued customer for many years to come! Expect the Best! Service Manager Mr. David Theriault

May 03, 2023

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Employee Rating

Very helpful keep me up to date of the of what was going on with my vehicle 🚗. I was very happy 😄 with my services. More

by MBARNES718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey , Retanza Grier

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May 03, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Expect the Best! Service Manager Mr. David Theriault

April 22, 2023

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Employee Rating

Vlad, Reggie and the service folks very knowledgeable and polite. I always bring my Chevy vans to you guys in about my cars from Reggie bladders help me for a few years and he’s the best. Thank you. More

by MIKESOUTHBEACHGLASSINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Luis Valdez , David Theriault

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Apr 24, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Expect the Best! Service Manager Mr. David Theriault

April 21, 2023

Dealership Rating
Employee Rating

All service advisors are amazing, always doing their best to give the best service. Special thanks to Elise Schaaf for being so professional. I highly recommend them! More

by ROCIO
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
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Apr 21, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you for your review and kind words for Elise and the team! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

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