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Elise Schaaf
Elise Schaaf at Jim Ellis Chevrolet of Atlanta

Elise Schaaf | Page 7

Admin Specialist

Jim Ellis Chevrolet of Atlanta

5900 Peachtree Blvd.
Atlanta, GA 30341

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4.8
312 Reviews
4.8

312 Reviews

Write a Review

312 Reviews of Elise Schaaf

June 08, 2023

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Employee Rating

Super polite associates but wait till was too long. Would recommend but be prepared to wait even with an appointment. More

by gayla.hogan
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 09, 2023

Jim Ellis Chevrolet of Atlanta responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, Gayle, and hopefully, we can get to the bottom of this. Expect the Best! Service Manager Mr. David Theriault

May 27, 2023

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Employee Rating

Elise is a real “go-getter”. I had 2 unique problems which she insisted would be diagnosed. Regarding the regular service, it was performed timely and as far as I know properly. More

by DAVID Van Matre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
May 28, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you, David, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Elis and our team, and we look forward to working with you again. Expect the Best! Service Manager Mr. David Theriault

May 24, 2023

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Employee Rating

Service person Elise was unconcerned with issues that I was having with my vehicle, when I continued to ask that my vehicle be repaired properly, she encouraged me to go to another dealership. She then pus More

by Timothy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Vladimir Kochubey , David Theriault

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May 27, 2023

Jim Ellis Chevrolet of Atlanta responded

We're sorry that you didn't have a completely satisfying visit, Timothy. Would you mind reaching out to Ralph Sorrentino, General Manager, directly at rsorrentino@jimellis.com? We'd love the opportunity to learn more and address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

May 21, 2023

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Employee Rating

Great service and customer service. Always fast and great. Will continue to come back to the dealership. More

by tngresham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Durham , Patrick Bernard

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May 22, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Expect the Best! Service Manager Mr. David Theriault

May 21, 2023

Dealership Rating
Employee Rating

Everyone I came in contact with was polite and helpful! Went above and beyond to assist with a transmission issue and loaner car. More

by C.white
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Retanza Grier, David Theriault, Cati Jackson

Print
May 21, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you for choosing Jim Ellis Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Expect the Best! Service Manager Mr. David Theriault

May 20, 2023

Dealership Rating
Employee Rating

Always make me feel welcomed and well taken care of. Have great communication and efficiency. More

by FURUKAWA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
May 21, 2023

Jim Ellis Chevrolet of Atlanta responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Expect the Best! Service Manager Mr. David Theriault

May 19, 2023

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Employee Rating

You can not even diagnose my car and know that I have warranty for one week I keep calling body wanna speak to me that is why I took the car take it to another dealer ship thanks More

by SAIKOUC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print
May 24, 2023

Jim Ellis Chevrolet of Atlanta responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com We'd love to get to the bottom of this and turn things around for you.

May 17, 2023

Dealership Rating
Employee Rating

Got my car back and my radio does not work. Called the dealership to ask what they did and they lied saying nothing was done but it worked before I took it there. I had just listened to it the More

by THARRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print
May 21, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Please contact Ralph Sorrentino, General Manager, directly at rsorrentino@jimellis.com

May 11, 2023

Dealership Rating
Employee Rating

We have always had a great experience with the Jim Ellis family of dealerships!! Keep up the great customer service! More

by Darwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zane Cobb

Print
May 12, 2023

Jim Ellis Chevrolet of Atlanta responded

Darwin, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Ellis Chevrolet! Expect the Best! Service Manager Mr. David Theriault

May 05, 2023

Dealership Rating
Employee Rating

The people are always courteous and nice. They try to help me with the price. I really wish you all ran better deals, but I appreciate service. As long as they keep my car running well like i More

by NicHappy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Valdez

Print
May 07, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you so much for your excellent review! We are so glad that Elise had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jim Ellis Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Expect the Best! Service Manager Mr. David Theriault

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