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Elise Schaaf
Elise Schaaf at Jim Ellis Chevrolet of Atlanta

Elise Schaaf | Page 8

Admin Specialist

Jim Ellis Chevrolet of Atlanta

5900 Peachtree Blvd.
Atlanta, GA 30341

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4.7
311 Reviews
4.7

311 Reviews

Write a Review

311 Reviews of Elise Schaaf

May 03, 2023

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Employee Rating

Very helpful keep me up to date of the of what was going on with my vehicle 🚗. I was very happy 😄 with my services. More

by MBARNES718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey , Retanza Grier

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May 03, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Expect the Best! Service Manager Mr. David Theriault

April 22, 2023

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Employee Rating

Vlad, Reggie and the service folks very knowledgeable and polite. I always bring my Chevy vans to you guys in about my cars from Reggie bladders help me for a few years and he’s the best. Thank you. More

by MIKESOUTHBEACHGLASSINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Luis Valdez , David Theriault

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Apr 24, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Expect the Best! Service Manager Mr. David Theriault

April 21, 2023

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Employee Rating

All service advisors are amazing, always doing their best to give the best service. Special thanks to Elise Schaaf for being so professional. I highly recommend them! More

by ROCIO
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
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Apr 21, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you for your review and kind words for Elise and the team! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

April 17, 2023

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Employee Rating

Paul is awesome! Paul kept me updated with every move and made the process stress free! If I ever have to return, I wish for Paul to handle all of my needs More

by Mstasha71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 18, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Paul met your expectations. Thank you again for choosing Jim Ellis Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault

April 17, 2023

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Employee Rating

You guys knew there was a problem with the equinox engines! I should of not had to pay for the diagnostic or the oil change of $307.00 . I believe Chevy company owes me this money! Now that I got home More

by cindywally2049
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 17, 2023

Jim Ellis Chevrolet of Atlanta responded

Cindy, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com Expect the Best!

Apr 19, 2023

cindywally2049 responded

I'm not sure what else you want me to say! Just that I believe you should send me a check!

Apr 19, 2023

cindywally2049 responded

Chevy is putting a lot of people's lives at risk! If their engines lock up driving 70 miles an hour what do you think us going to happen? Not one person acknowledged this engine problem and neither did the dealership I take my vehicle to that we called! So we put over 5 quarts of oil in the car on our way home from our vacation!

April 14, 2023

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Employee Rating

They provided great service. Professional and efficient. Very accommodating and got me in and out. More

by mabetribe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 16, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Expect the Best! Service Manager Mr. David Theriault

April 04, 2023

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Employee Rating

They got me in got me out in a time. Lay Manner did a great job and that's what I come here for. More

by lelandsms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Luis Valdez, Loan Pham , Sonja Brown, Retanza Grier, Christian Locklear, Charles Prayor, David Theriault

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Apr 05, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Expect the Best! Service Manager Mr. David Theriault

April 01, 2023

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Employee Rating

I find the folks here are always helpful and friendly. The Service Department is well managed and staff are professional and honest. More

by MLEGE79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Reggie Stagmaier, Clarence Williams , Charles Prayor, David Theriault, Andre Thomas

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Apr 02, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

March 29, 2023

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Employee Rating

Damaged my vehicle and drove my vehicle without my permission. They never apologized for the inconvenience. I’m very disappointed with Jim Ellis Chevrolet. More

by LEWISQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Vladimir Kochubey , David Theriault

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Apr 01, 2023

Jim Ellis Chevrolet of Atlanta responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

March 29, 2023

Dealership Rating
Employee Rating

Very committed to customer service. Always helpful and friendly. Clean facility. Love Jim Ellis Chevrolet More

by HHOWLETTSMITH
Recommend Dealer
Yes

Other Employees Tagged: Patrick Bernard, Andre Thomas

Print
Mar 29, 2023

Jim Ellis Chevrolet of Atlanta responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Ellis Chevrolet! Expect the Best! Service Manager Mr. David Theriault

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