Elizabeth Curry
Elizabeth Curry at Klaben Chrysler Jeep Dodge Ram

Elizabeth Curry | Page 8

Service Advisor

Klaben Chrysler Jeep Dodge Ram

1106 West Main Street
Kent, OH 44240

Contact Me
4.9
180 Reviews
4.9

180 Reviews

Write a Review

180 Reviews of Elizabeth Curry

October 31, 2025

Dealership Rating
Employee Rating

Liz and Jeff in service are exceptional to work with! ! We will definitely use Klaben again. More

by alexfire842
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Casey Shaw

October 30, 2025

Dealership Rating
Employee Rating

Dealership did a wonderful job taking care of my issue. I have no complaints. My sales representative Greg took really good care of me and pointed me in the right direction. The service department took car More

by juantke184
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Makoski

October 29, 2025

Dealership Rating
Employee Rating

Elizabeth is always very helpful and her communication and responsiveness are unmatched. I appreciate her knowledge as well. More

by allenm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 29, 2025

Dealership Rating
Employee Rating

There were multiple service writers there. Only Elizabeth was the only one working. While the rest was sitting around on their phones or just sitting there starring at us like we was not there More

by bkh1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gregory Makoski , Brian Franklin

Oct 29, 2025

Klaben Chrysler Jeep Dodge Ram responded

I left you a voicemail and thought that I would send you an email as well, all while trying not to be a nuisance. Thank you for submitting a review of your recent experience at our service facility. Your 5 star ratings for a number of our team members is greatly appreciated. Your overall 3 star rating with your comments is also greatly appreciated. I want to apologize for us putting you in the position of being less than completely satisfied. This was not our intention, no excuses. As you probably know, we ask for feedback through many different venues because we truly want, and need to hear the voice of the customer. It is our greatest resource when it comes to evaluating our ability to deliver the type of experience that every Klaben customer should expect and deserves. Leaving you with the perception that we did, is not only frustrating for the customer, but it is frustrating for us as well, given the amount of coaching and counseling that we conduct on a regular basis. Your comments have been shared with the entire team, and the members of the leadership team will be tasked with addressing your experience internally, in the appropriate manner. The leadership team must also determine the root cause that created your perception of our lack of attention, and fix it. And we will. That being said, I welcome the opportunity to speak with you directly, not only to apologize once more, but to also listen to any other details that you would like to share. I will end by thanking you again for your feedback. Just know that the entire Klaben team remains at your service. Mike VanHoose, mvanhoose@klaben.com, 330-673-3139 ext 707

October 19, 2025

Dealership Rating
Employee Rating

Joe Hilliard is awesome! He always takes great care of me and always lets me know what service is needed, not only now, but in the future. I feel so lucky that he is my servi More

by gibbskeith73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Hilliard

October 17, 2025

Dealership Rating
Employee Rating

Great experience! Open and great communication every step of the way! I would highly recommend! More

by clynch1206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh McFarland

October 16, 2025

Dealership Rating
Employee Rating

Professional service with a hometown feel, I wouldn’t think of going anywhere else. And on time appointments unlike other dealerships. More

by Chuck.daum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Hilliard

October 15, 2025

Dealership Rating
Employee Rating

It was a pleasure working with Liz. She was very helpful. She made sure I got home and back to the dealership when service was complete. Liz is definitely an asset to the Klaben family More

by clarise420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 10, 2025

Dealership Rating
Employee Rating

Second time visiting Elizabeth at Klaben for service. From the original estimate to the mechanic to the repair there was a clear estimate, clear analysis and quick repair! More

by dfrench81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 08, 2025

Dealership Rating
Employee Rating

Great customer service and vehicle service. Elizabeth had me in and out pretty quick. Thank you More

by Colin Davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
...
8
...

Dealership Inventory (276 Vehicles)

new 2026 Ram 1500 car, priced at $58,731
2026 Ram 1500
new
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
new 2026 Ram 2500 car, priced at $60,105
2026 Ram 2500
new
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
new 2026 Chrysler Pacifica car, priced at $57,492
2026 Chrysler Pacifica
new
Bright White Clearcoat exterior
Automatic
All-wheel Drive
new 2026 Ram 1500 car, priced at $85,485
2026 Ram 1500
new
Molten Red Pearlcoat exterior
Automatic
Four-wheel Drive
used 2024 Jeep Grand Cherokee car, priced at $33,888
2024 Jeep Grand Cherokee
used
Diamond Black exterior
Automatic
Four-wheel Drive
new 2026 Ram 2500 car, priced at $56,830
2026 Ram 2500
new
Bright White Clearcoat exterior
Automatic
Four-wheel Drive