Elizabeth Reyes | Page 11

Nissan of Torrance responded

Hi Mrsb4kb, Thank you so much for your positive comments about Nissan Of Torrance! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kind Regards, Elizabeth Reyes Customer Relations Manager

Nissan of Torrance responded

Hola, gracias por sus lindos comentarios, Le agradecemos sus comentarios tan positivos. Aqui estamos para lo que se le ofresca.

Nissan of Torrance responded

Hello, We are very sorry to hear about your recent experience. Our Technicians are trained to inspect what they expect and we are very sorry that your visit was not the case. We are not sure if you made anyone aware of your recent experience, but we ask for the opportunity to turn your experience around. If you would like to give us a 2nd chance, please let us know by emailing us at ereyes@ntnissan.com Unfortunately based on your user name I can not look you up in our database. If you decide to email, please include your full name and a contact phone number. Thank you, and we look forward to hearing from you. Kind Regards, Elizabeth Reyes Customer Relations Manager

Nissan of Torrance responded

Hello Joe, We are disappointed to hear that the service took longer than expected. We will use your comments to refine our efforts to improve our service. We do hope we can be of assistance in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

Nissan of Torrance responded

Hello Phussadee, Your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

Nissan of Torrance responded

Thank you for taking the time to let us know how we did. We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

Nissan of Torrance responded

Hello Ricardo, I am very sorry to hear about your visit. We definitely offer transportation, your visit should not have been the exception to the rule. As for the repairs on your vehicle, if our Technician or Advisor missed something, we would definitely appreciate the opportunity to correct our mistake. I am not sure if you have been in contact with a Manager or your Service Advisor, but if you haven't we would like to help. Please contact me at ereyes@ntnissan.com, and I will do my best to resolve any concerns you may have. I look forward to being of assistance. Kind Regards, Elizabeth Reyes Customer Relations Manager

Nissan of Torrance responded

Hello, We are sorry to hear that you did not receive the top quality service we strive to provide. We would like a better understanding of your experience, if you are willing to further discuss, please contact us at ereyes@ntnissan.com. We hope to resolve this with you. Kind Regards, Elizabeth Reyes Customer Relations Manager

Nissan of Torrance responded

Hi Jsixx73, Jsixx73, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! We will definitely bring the sticker up during our next service meeting, to ensure, it does not happen again. We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

Nissan of Torrance responded

Hi Qcaryn, Thank you so much for your positive comments about Nissan Of Torrance! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager