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Elizabeth Reyes
Elizabeth Reyes | Page 12
Customer Relations Manager
Nissan of Torrance
20550 Hawthorne Blvd
Torrance, CA 90503
143 Reviews
Dealership Experience
7 yrs, 4 mos
Industry Experience
23 yrs, 2 mos
Languages Spoken
English
Spanish
143 Reviews
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143 Reviews of Elizabeth Reyes
September 30, 2020
I’m still getting rejection letters because of one of your salesman when I let him see what an upgrade would look like. Was only for Nissan, but he put it out there everywhere. I got 10 rejection letters your salesman when I let him see what an upgrade would look like. Was only for Nissan, but he put it out there everywhere. I got 10 rejection letters and 2 more yesterday. I’m outraged he would lie and run my credit like that without asking. It’s a pandemic and all he’s concerned about is profit. Shameful More
by SHEDRICKFERLINDA
Verified Customer
September 30, 2020
Excellent service. There is a time when you really need good people and good coffee. This place has both. Hope my car doesn't break down again but if it does ik im in safe hands. good people and good coffee. This place has both. Hope my car doesn't break down again but if it does ik im in safe hands. More
by TAZWILLIAMS83
September 30, 2020
Great customer service, people are friendly. True to their word. Honest! Glad to take my Nissan rouge to get service at Nissan of Torrance. Awesome their word. Honest! Glad to take my Nissan rouge to get service at Nissan of Torrance. Awesome More
by JUANGARCIA336
Other Employees Tagged: Claudio Guitierrez
September 30, 2020
Great service and great location, but depending what type of service is being done on your vehicle, could mean a very expensive repair bill, or an acceptable repair bill. Major repairs will ruin many househo of service is being done on your vehicle, could mean a very expensive repair bill, or an acceptable repair bill. Major repairs will ruin many household budgets. More
by FOUR17PC
Other Employees Tagged: Chris
September 28, 2020
I come here often to have routine maintenance performed on my car. There’s always something... On today’s visit I paid for the oil change and tire rotation “special” and they forgot to rotate my tires. Mos on my car. There’s always something... On today’s visit I paid for the oil change and tire rotation “special” and they forgot to rotate my tires. Most of the employees at the service department are unfriendly and lack basic customer service skills. I stood there for a good 5 minutes (they all saw me standing there) before I was acknowledged. When the work was finished I was texted instead of told that my car was ready. I was sitting in the lobby and the gentleman who assisted me could see where I was sitting (Claudio). More
by RODRIGUEZZ.DIANA
September 24, 2020
Very welcoming and took the time to get to know me. Took the time to figure out my situation and get me into the exact car that I wanted. I love it!!! the time to figure out my situation and get me into the exact car that I wanted. I love it!!! More
by Stephalrod20
Other Employees Tagged: David
September 23, 2020
Great customer service , any questions I had ,service advisor: Jordan blas had the answers . Wanted to say thank u and I appreciate the service . Vehicle was ready for me as promised . Nissan will be my advisor: Jordan blas had the answers . Wanted to say thank u and I appreciate the service . Vehicle was ready for me as promised . Nissan will be my number one car acceptable. More
by JANNETHMENARD20
Other Employees Tagged: Jordan blas
September 23, 2020
I only had one issue with a service writer that tried to sell me front and rear brakes that I didn't need - I took the front wheels off at home and had plenty of pad left. Get a second price/opinion from an sell me front and rear brakes that I didn't need - I took the front wheels off at home and had plenty of pad left. Get a second price/opinion from another shop on any major work. I get oil changes, brake fluid flush, and transmission fluid flush here while I wait in their comfortable waiting area. I recently dropped my car off in the evening and they bough me an uber home and then back the following day - the following day uber had issues and ended up taking 2 hours longer than expected. I had difficulty communicating with the dealership but eventually they handled it. More
by Working Class Hero
Other Employees Tagged: Mitch Quintana
