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Elizabeth Soward
Refer Me
39 Reviews
My name is Elizabeth, and I am the Service Drive Manager here at Freeman Toyota. When I was a senior in high school, I started my career in the automotive industry at a local Chevrolet store. Fast forward 19 years and I am grateful to call Freeman my home. Throughout my 8 years here, I have had the privilege of working alongside the most genuine and honest people. Our goal is to give you a great experience and provide you with exceptional service to keep your vehicle operating at its best. When I'm not working, I enjoy being a mom and wife, reading a good book, eating good food, and exercising to do my best to cancel that last part out.
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39 Reviews of Elizabeth Soward
October 25, 2023
Kydal is awesome and I will service there as long as she is there to assist myself and my wife with our 22 TRD Pro Tacoma and 22 TRD Pro 4Runner is there to assist myself and my wife with our 22 TRD Pro Tacoma and 22 TRD Pro 4Runner More
by RECOTNOIR
Verified CustomerOther Employees Tagged: Harry Cummings, Tim Farrand, Steve Curry, Desmond Adger, Charlene Gee, Kyndal Stedman, Dusty Jager, Mitch Congdon, Whitley Harrell
Helpful 
October 17, 2023
Very BAD costumer service, very bad attitude from the person who answers to the service department person who answers to the service department More
by yaretzi.yamileth3
Other Employees Tagged: Malorie Williams, Whitley Harrell
August 22, 2023
Great service, professional, friendly, courteous and very accurate with telling me how long it was going to take to service my car. accurate with telling me how long it was going to take to service my car. More
by ssllhoo
Other Employees Tagged: Peter Stevenson , Dylan Valentine
August 05, 2023
Overall the service was excellent. I loved that they told me how long it was going to take and they were correct. All the service people are very courteous, very helpful, and very prof I loved that they told me how long it was going to take and they were correct. All the service people are very courteous, very helpful, and very professional. The car service was excellent as well. I have over 121000 miles on my 2017 Corolla and they made it run like a new car again. Thanks Freeman, I’ll be back for sure. More
by ssllhoo
Other Employees Tagged: Haley Shortnacy, Peter Stevenson , Dylan Valentine
October 08, 2021
The whole experience was great. Everyone was friendly The whole experience was great. Everyone was friendly and treated us with respect throughout the whole process. I woud thank you Mr Tim The whole experience was great. Everyone was friendly and treated us with respect throughout the whole process. I woud thank you Mr Tim More
by EMADWILSON29
Other Employees Tagged: Tim Farrand, Malorie Williams, Haley Shortnacy, Desmond Adger , Tom Caranci, Sydney Crosby, Sergio Diaz, Santos Flores
October 05, 2021
l took my vehicle in to get my air condition looked at and when I left it was working but now one week later it has stopped working. Also, they took my glove compartment apart to look at the blower and d and when I left it was working but now one week later it has stopped working. Also, they took my glove compartment apart to look at the blower and did not put back together. At this point I am not happy with the service I received. More
by MT32951
October 04, 2021
Techs are not properly trained. Dealership potentially damaged my engine by constantly repeating oil change is due every 10,000 miles when Toyota requires 5,000 miles for flex fuel engines. Was not mad damaged my engine by constantly repeating oil change is due every 10,000 miles when Toyota requires 5,000 miles for flex fuel engines. Was not made aware of this difference until recently speaking to service to schedule next oil change, one knowledgeable tech brought it up.. Even at drop off for service i had Techs telling me in person,, oil change was only due every 10,000 miles. Checking toyota web site getring mixed message from dealership service dept, Flex Fuel Sequoias are not approved for 10,000 miles. Have had 2 oils changes in 20,000 miles. Very perturbed at what possible damage could have been done now as oil changes are the most important item for an engine. More
by JMCFADDN
Other Employees Tagged: Tim Farrand , Sydney Crosby, Sergio Diaz
September 14, 2021
Helpful with our concerns , knowledgeable and friendly. The welcome us to check the tire despite no appointment, we do appreciate the service The welcome us to check the tire despite no appointment, we do appreciate the service More
by Catherine
Other Employees Tagged: Tim Farrand
September 12, 2021
What a great team!Very friendly and very helpful . Why What a great team! Very friendly and very helpful . Why do I have a 25 word minimum? This survey makes a great experience very frustrating! What a great team! Very friendly and very helpful . Why do I have a 25 word minimum? This survey makes a great experience very frustrating! More
by DENO.PRINCIPE
Other Employees Tagged: Bill Wilsie, Haley Shortnacy , Tom Caranci
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