Everyone was extremely helpful and kind.
This was my first ever vehicle purchase, from buying the car to my first service, everyone was excellent!!
This was my first ever vehicle purchase, from buying the car to my first service, everyone was excellent!!
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by trinitymachelc
Verified Customer
Verified Customer
Service Price Transparency
Apr 27, 2026 -
Parks Hyundai of Gainesville responded
Thank you for trusting us with your first Hyundai Kona purchase and service. Elvyn and our team are thrilled to have made the process smooth and welcoming. We look forward to your next visit.
Local Roots. Legendary Rides. Community Pride.
They knocked out needed service and were able to take
care of 3 recalls. Love the video showing car during servicing detailing what potential concerns the vehicle had.
care of 3 recalls. Love the video showing car during servicing detailing what potential concerns the vehicle had.
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by Murphyjd_2000
Verified Customer
Verified Customer
Service Price Transparency
Apr 25, 2026 -
Parks Hyundai of Gainesville responded
It’s great to know our team completed your service and handled all three recalls efficiently. We’re glad the video walkthrough offered clear insight into your Hyundai’s condition during the work. Thank you for taking the time to share your review.
Local Roots. Legendary Rides. Community Pride.
Thankful for oil change service an appreciate car wash.
Would like also a vacuum which I remember was offered once upon a time.
Would like also a vacuum which I remember was offered once upon a time.
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by staceymarie.0904
Verified Customer
Verified Customer
Service Price Transparency
Apr 09, 2026 -
Parks Hyundai of Gainesville responded
Thanks for the five-star review and for trusting us with your Hyundai Tucson oil change. We’re glad you enjoyed the car wash and appreciate your suggestion about offering a vacuum. We’ll share this with Elvyn and look forward to your next visit.
Local Roots. Legendary Rides. Community Pride.
Waited 4 hours for my car to be serviced.
On top of that, they didn't place my splash guard on correctly. It came loose the next day and I had to bring my car in again to get that fixed. I ca
On top of that, they didn't place my splash guard on correctly. It came loose the next day and I had to bring my car in again to get that fixed. I called to schedule an appointment for that, and they said someone would call me to schedule. No one called me so I had to reach out again. They also could not accommodate me with a loaner vehicle and did not offer anything for my inconvenience. Though the service workers were polite and trying their best, I will not be bringing my car back here for my services.
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by rehanakoilpillai
Verified Customer
Verified Customer
Service Price Transparency
Apr 06, 2026 -
Parks Hyundai of Gainesville responded
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Apr 06, 2026 -
Parks Hyundai of Gainesville responded
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Everyone was very friendly and kind in getting my car
fixed. Really appreciated the flexibility in getting my headlight fixed within the week.
fixed. Really appreciated the flexibility in getting my headlight fixed within the week.
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by OLIVIA.LO0924
Verified Customer
Verified Customer
Service Price Transparency
Apr 02, 2026 -
Parks Hyundai of Gainesville responded
It’s great to hear our team treated you with friendliness and kindness. Elvyn is glad we could repair your Hyundai’s headlight within the week and appreciates your trust in our service.
Local Roots. Legendary Rides. Community Pride.
They lined me up an Uber to get to where I needed to go.
everything went very smooth and they got it done fast.
everything went very smooth and they got it done fast.
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by JLETTERS96
Verified Customer
Verified Customer
Service Price Transparency
Mar 25, 2026 -
Parks Hyundai of Gainesville responded
Thank you for letting us know how we did. We’re glad the Uber arrangement helped you stay on track and that our team completed your Hyundai Elantra service quickly. Please don’t hesitate to reach out if we can help again.
Local Roots. Legendary Rides. Community Pride.
Olga was super helpful getting me checked in and getting
me a ride back to work. I really appreciated her help!
me a ride back to work. I really appreciated her help!
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by MARYLAW
Verified Customer
Verified Customer
Service Price Transparency
Mar 20, 2026 -
Parks Hyundai of Gainesville responded
What a pleasure to hear our check-in process and ride service helped you get back to work smoothly. Thank you for choosing us for your Hyundai Sonata service. We look forward to assisting you again in the future.
Local Roots. Legendary Rides. Community Pride.
Excellent communication services and repairs.
They came out and replaced my dead battery and drove my car back to me. Superior service!
They came out and replaced my dead battery and drove my car back to me. Superior service!
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by questnot2dream
Verified Customer
Verified Customer
Service Price Transparency
Mar 19, 2026 -
Parks Hyundai of Gainesville responded
It’s great to hear our team provided clear updates and mobile battery replacement for your Honda CR-V. We’re glad the return drive was helpful. Feel free to reach out if you need anything else.
Local Roots. Legendary Rides. Community Pride.
The service advisor that assisted me was very helpful and
kind.
My only issue was the wait time for an oil change and tire rotation.
kind.
My only issue was the wait time for an oil change and tire rotation.
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by kelly.fawcett
Verified Customer
Verified Customer
Service Price Transparency
Mar 10, 2026 -
Parks Hyundai of Gainesville responded
Kelly, thanks for sharing your thoughts about your experience with Parks Hyundai of Gainesville. We appreciate your business and hope to see you again soon!
Local Roots. Legendary Rides. Community Pride.
They were very helpful and the pricing was fair they
found the problem and fixed it
found the problem and fixed it
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by sweetpea8812
Verified Customer
Verified Customer
Service Price Transparency
Mar 09, 2026 -
Parks Hyundai of Gainesville responded
Thank you for noting how helpful our team was and that you found our pricing fair during your Hyundai Sonata service. We’re happy we were able to locate and correct the issue. We appreciate your trust and look forward to helping you again.
Local Roots. Legendary Rides. Community Pride.
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