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53 Reviews of Elvyn Andreu
June 26, 2026
This reinforces my view that you should not have work done at a dealer. According to the mechanic that I trust, the diagnosed problems with my car (at this dealer)were overpriced and not necessary. I tho done at a dealer. According to the mechanic that I trust, the diagnosed problems with my car (at this dealer)were overpriced and not necessary. I thought the problem would be covered under warranty, so I was only taking the car to the dealer hoping it would be covered under the warranty/previous recall. More
by JHMOUSEL
Verified Customer
June 04, 2026
Professional and courtesy and always customer driven always in touch with the customer thank you always in touch with the customer thank you More
by rcnmgk
Other Employees Tagged: Karl "Bucky" Buchwald
May 28, 2026
Great customer service! Good communication regarding service updates and car delivery times. Responsible and customer friendly drivers. Good communication regarding service updates and car delivery times. Responsible and customer friendly drivers. More
by TATICOSRAM
Other Employees Tagged: Karl "Bucky" Buchwald
May 21, 2026
My only complaint is about the time. I specifically took my car in at 7:30 because I had to be at a funeral that morning. I asked when I scheduled and also at the dealership when I dropp I specifically took my car in at 7:30 because I had to be at a funeral that morning. I asked when I scheduled and also at the dealership when I dropped off my car if it could be done within 2 hours because of the funeral. They said it's just an oil change, sure! I received a call at 11:19 while I was at the funeral that I could pick up my car. Obviously, I had to make other arrangements to get there because my car wasn't done. I think that from 7:30am, it shouldn't have taken almost 4 hours to have that service done. I wouldn't have gotten service that day had I not been assured it could be done in a timely manner (the timeframe I asked about). The next section made me put ratings on two people. I have no idea who they are, I had no interaction with them, so I gave them each 4 stars. That shouldn't be a required field. More
by vfhutch22
Other Employees Tagged: Karl "Bucky" Buchwald
May 21, 2026
My only complaint is about the time. I specifically took my car in at 7:30 because I had to be at a funeral that morning. I asked when I scheduled and also at the dealership when I dropp I specifically took my car in at 7:30 because I had to be at a funeral that morning. I asked when I scheduled and also at the dealership when I dropped off my car if it could be done within 2 hours because of the funeral. They said it's just an oil change, sure! I received a call at 11:19 while I was at the funeral that I could pick up my car. Obviously, I had to make other arrangements to get there because my car wasn't done. I think that from 7:30am, it shouldn't have taken almost 4 hours to have that service done. I wouldn't have gotten service that day had I not been assured it could be done in a timely manner (the timeframe I asked about). The next section made me put ratings on two people. I have no idea who they are, I had no interaction with them, so I gave them each 4 stars. That shouldn't be a required field. More
by vfhutch22
Other Employees Tagged: Karl "Bucky" Buchwald
May 19, 2026
Got my wife in on time and out in a reasonable amount of time. Took care of everything as expected. time. Took care of everything as expected. More
by bestenorge
Other Employees Tagged: Jackie Fralic, Weir Alexander, Rudolph Porter, Karl "Bucky" Buchwald, Steve Brault, Chris Clark, Amber Atterbery, Joe Pozo, Joe Mayton
May 16, 2026
Excellent customer service hand down and I was never lost through the experience. Willing to come back for the experience. I drove from Tallahassee, Florida they filled my gas tank. through the experience. Willing to come back for the experience. I drove from Tallahassee, Florida they filled my gas tank. More
by MATHIS400
Other Employees Tagged: Jackie Fralic, Karl "Bucky" Buchwald, John Evans, Steve Brault, Ken Irvin, Sasha Duran, Phil Perry, Rob Terry, Avery Tucker
May 08, 2026
Purchased the car here, which is why we brought it back when A/C began to malfunction. Called to make appt for diagnostics and was told that those have to be made a day ahead, so we made an appt for next d when A/C began to malfunction. Called to make appt for diagnostics and was told that those have to be made a day ahead, so we made an appt for next day at 8:30 AM. Dropped off for 8:30 AM appointment and had no communication by 1:30 PM, so we called to find out what was going on. No one had looked at the car, and we were told then that it could be 24-48 hours before diagnostics were completed. We had had enough and came to pick up the car. When we arrived a few minutes later, they had put it on the rack, presumably spurred by our call to get something started. Communication failure on multiple levels. Please be straight about things. If you do not intend to look at a car for 24-48 hours, don't offer an appointment. We went to the dealer, expecting to pay more but expecting to get better communication and customer service in return for the higher cost. Sadly, we won't be back. More
by caadin
May 05, 2026
Good friendly professional service. Short waiting time Allstaff members are qualified and truly care for clients Short waiting time Allstaff members are qualified and truly care for clients More
by JDH1013
Other Employees Tagged: Karl "Bucky" Buchwald
May 05, 2026
Customer service excellent thank you for doing the updated stuff on my vehicle but since y'all did my vehicle my engine light is on it never been on before I don't know what's going on it's not riding updated stuff on my vehicle but since y'all did my vehicle my engine light is on it never been on before I don't know what's going on it's not riding the same but thank you very much. More
by onlynolequeen
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