Called and made appointment for recall.
Dropped off car and waited. They sent me a bunch of things that needed to be fixed and let me know the parts needed for the recall were on back ord
Dropped off car and waited. They sent me a bunch of things that needed to be fixed and let me know the parts needed for the recall were on back order. Not sure how they didn’t know that when I dropped it off, huge waste of time.
More
by JSPOSATO
Verified Customer
Verified Customer
Service Price Transparency
They knocked out needed service and were able to take
care of 3 recalls. Love the video showing car during servicing detailing what potential concerns the vehicle had.
care of 3 recalls. Love the video showing car during servicing detailing what potential concerns the vehicle had.
More
by Murphyjd_2000
Verified Customer
Verified Customer
Service Price Transparency
Apr 25, 2026 -
Parks Hyundai of Gainesville responded
It’s great to know our team completed your service and handled all three recalls efficiently. We’re glad the video walkthrough offered clear insight into your Hyundai’s condition during the work. Thank you for taking the time to share your review.
Local Roots. Legendary Rides. Community Pride.
Olga is the greatest along with Ashley and Bucky great
experience top notch employees and parts management
experience top notch employees and parts management
More
by Kenny Mitchell
Service Price Transparency
Other Employees Tagged:
Olga
Apr 24, 2026 -
Parks Hyundai of Gainesville responded
Thank you for recognizing Karl "Bucky" during your Hyundai Tucson service. We’re glad our team’s parts management and support made your visit outstanding. We look forward to helping you with all your future maintenance needs.
Local Roots. Legendary Rides. Community Pride.
Waited 4 hours for my car to be serviced.
On top of that, they didn't place my splash guard on correctly. It came loose the next day and I had to bring my car in again to get that fixed. I ca
On top of that, they didn't place my splash guard on correctly. It came loose the next day and I had to bring my car in again to get that fixed. I called to schedule an appointment for that, and they said someone would call me to schedule. No one called me so I had to reach out again. They also could not accommodate me with a loaner vehicle and did not offer anything for my inconvenience. Though the service workers were polite and trying their best, I will not be bringing my car back here for my services.
More
by rehanakoilpillai
Verified Customer
Verified Customer
Service Price Transparency
Apr 06, 2026 -
Parks Hyundai of Gainesville responded
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Apr 06, 2026 -
Parks Hyundai of Gainesville responded
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Everyone was very friendly and kind in getting my car
fixed. Really appreciated the flexibility in getting my headlight fixed within the week.
fixed. Really appreciated the flexibility in getting my headlight fixed within the week.
More
by OLIVIA.LO0924
Verified Customer
Verified Customer
Service Price Transparency
Apr 02, 2026 -
Parks Hyundai of Gainesville responded
It’s great to hear our team treated you with friendliness and kindness. Elvyn is glad we could repair your Hyundai’s headlight within the week and appreciates your trust in our service.
Local Roots. Legendary Rides. Community Pride.
They lined me up an Uber to get to where I needed to go.
everything went very smooth and they got it done fast.
everything went very smooth and they got it done fast.
More
by JLETTERS96
Verified Customer
Verified Customer
Service Price Transparency
Mar 25, 2026 -
Parks Hyundai of Gainesville responded
Thank you for letting us know how we did. We’re glad the Uber arrangement helped you stay on track and that our team completed your Hyundai Elantra service quickly. Please don’t hesitate to reach out if we can help again.
Local Roots. Legendary Rides. Community Pride.
Excellent communication services and repairs.
They came out and replaced my dead battery and drove my car back to me. Superior service!
They came out and replaced my dead battery and drove my car back to me. Superior service!
More
by questnot2dream
Verified Customer
Verified Customer
Service Price Transparency
Mar 19, 2026 -
Parks Hyundai of Gainesville responded
It’s great to hear our team provided clear updates and mobile battery replacement for your Honda CR-V. We’re glad the return drive was helpful. Feel free to reach out if you need anything else.
Local Roots. Legendary Rides. Community Pride.
They were very helpful and the pricing was fair they
found the problem and fixed it
found the problem and fixed it
More
by sweetpea8812
Verified Customer
Verified Customer
Service Price Transparency
Mar 09, 2026 -
Parks Hyundai of Gainesville responded
Thank you for noting how helpful our team was and that you found our pricing fair during your Hyundai Sonata service. We’re happy we were able to locate and correct the issue. We appreciate your trust and look forward to helping you again.
Local Roots. Legendary Rides. Community Pride.
The service department was nice and attentive to my needs
and concerns. The department waiting area was relaxing
and concerns. The department waiting area was relaxing
More
by cromwejl
Verified Customer
Verified Customer
Service Price Transparency
Mar 04, 2026 -
Parks Hyundai of Gainesville responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Parks Hyundai of Gainesville to be a positive one. Please don't hesitate to reach out if you need anything else.
Local Roots. Legendary Rides. Community Pride.
Devon is the man , very professional & knowledgeable in
automotive industry. So grateful for the team here at Parks Ford of Gainesville
automotive industry. So grateful for the team here at Parks Ford of Gainesville
More
by RICKERTSAMUEL
Verified Customer
Verified Customer
Service Price Transparency
Mar 02, 2026 -
Parks Hyundai of Gainesville responded
It’s wonderful to hear our team provided knowledgeable and professional support. Thank you for trusting us with your Ford service. We appreciate your five‐star feedback and look forward to assisting you again.
Local Roots. Legendary Rides. Community Pride.