Karl "Bucky" Buchwald
Karl "Bucky" Buchwald at Parks Hyundai of Gainesville

Karl "Bucky" Buchwald

Warranty Administrator

Parks Hyundai of Gainesville

3111 N Main St
Gainesvile, FL 32609

4.3
28 Reviews
4.3

28 Reviews

Write a Review

28 Reviews of Karl "Bucky" Buchwald

April 02, 2026

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Employee Rating

Waited 4 hours for my car to be serviced. On top of that, they didn't place my splash guard on correctly. It came loose the next day and I had to bring my car in again to get that fixed. I ca More

by rehanakoilpillai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Elvyn Andreu

Apr 06, 2026

Parks Hyundai of Gainesville responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Apr 06, 2026

Parks Hyundai of Gainesville responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

April 02, 2026

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Everyone was very friendly and kind in getting my car fixed. Really appreciated the flexibility in getting my headlight fixed within the week. More

by OLIVIA.LO0924
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Elvyn Andreu

Apr 02, 2026

Parks Hyundai of Gainesville responded

It’s great to hear our team treated you with friendliness and kindness. Elvyn is glad we could repair your Hyundai’s headlight within the week and appreciates your trust in our service. Local Roots. Legendary Rides. Community Pride.

March 25, 2026

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They lined me up an Uber to get to where I needed to go. everything went very smooth and they got it done fast. More

by JLETTERS96
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Elvyn Andreu

Mar 25, 2026

Parks Hyundai of Gainesville responded

Thank you for letting us know how we did. We’re glad the Uber arrangement helped you stay on track and that our team completed your Hyundai Elantra service quickly. Please don’t hesitate to reach out if we can help again. Local Roots. Legendary Rides. Community Pride.

March 18, 2026

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Excellent communication services and repairs. They came out and replaced my dead battery and drove my car back to me. Superior service! More

by questnot2dream
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Elvyn Andreu

Mar 19, 2026

Parks Hyundai of Gainesville responded

It’s great to hear our team provided clear updates and mobile battery replacement for your Honda CR-V. We’re glad the return drive was helpful. Feel free to reach out if you need anything else. Local Roots. Legendary Rides. Community Pride.

March 09, 2026

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They were very helpful and the pricing was fair they found the problem and fixed it More

by sweetpea8812
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Elvyn Andreu

Mar 09, 2026

Parks Hyundai of Gainesville responded

Thank you for noting how helpful our team was and that you found our pricing fair during your Hyundai Sonata service. We’re happy we were able to locate and correct the issue. We appreciate your trust and look forward to helping you again. Local Roots. Legendary Rides. Community Pride.

March 03, 2026

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The service department was nice and attentive to my needs and concerns. The department waiting area was relaxing More

by cromwejl
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Elvyn Andreu

Mar 04, 2026

Parks Hyundai of Gainesville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Parks Hyundai of Gainesville to be a positive one. Please don't hesitate to reach out if you need anything else. Local Roots. Legendary Rides. Community Pride.

March 02, 2026

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Devon is the man , very professional & knowledgeable in automotive industry. So grateful for the team here at Parks Ford of Gainesville More

by RICKERTSAMUEL
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Recommend Dealer
Yes

Other Employees Tagged: Weir Alexander

Mar 02, 2026

Parks Hyundai of Gainesville responded

It’s wonderful to hear our team provided knowledgeable and professional support. Thank you for trusting us with your Ford service. We appreciate your five‐star feedback and look forward to assisting you again. Local Roots. Legendary Rides. Community Pride.

March 02, 2026

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Employee Rating

The technician claimed to have taken the vehicle out for "5 or more miles around the neighborhoods" to test the non-working Bluetooth while driving. However the miles in and miles out were rounded to just o More

by ronacha-fl
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Mar 06, 2026

Parks Hyundai of Gainesville responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Mar 06, 2026

Parks Hyundai of Gainesville responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

February 24, 2026

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People at the front desk are very helpful. Can't say as much for their mechanics More

by larrycox_32666
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Elvyn Andreu

Feb 25, 2026

Parks Hyundai of Gainesville responded

Thank you for taking the time to share your thoughts on working with our team. Please don't hesitate to reach out to us directly if you would like to share some more details. We appreciate your business and hope to see you again! Local Roots. Legendary Rides. Community Pride.

February 17, 2026

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Employee Rating

Experience at Parks Hyundai was fabulous. Secondary Luciano being the best of the best with customer care. He was courteous and get the job done car ended up perfectly well because of him. Th More

by clitob31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Weir Alexander, Amber Atterbery

Feb 17, 2026

Parks Hyundai of Gainesville responded

Thank you for sharing your experience with your Hyundai Venue service. We’re glad our team delivered attentive care and that your vehicle is performing perfectly. We appreciate your recommendation and look forward to helping you again. Local Roots. Legendary Rides. Community Pride.

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