Waited 4 hours for my car to be serviced.
On top of that, they didn't place my splash guard on correctly. It came loose the next day and I had to bring my car in again to get that fixed. I ca
On top of that, they didn't place my splash guard on correctly. It came loose the next day and I had to bring my car in again to get that fixed. I called to schedule an appointment for that, and they said someone would call me to schedule. No one called me so I had to reach out again. They also could not accommodate me with a loaner vehicle and did not offer anything for my inconvenience. Though the service workers were polite and trying their best, I will not be bringing my car back here for my services.
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by rehanakoilpillai
Verified Customer
Verified Customer
Service Price Transparency
Apr 06, 2026 -
Parks Hyundai of Gainesville responded
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Apr 06, 2026 -
Parks Hyundai of Gainesville responded
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Everyone was very friendly and kind in getting my car
fixed. Really appreciated the flexibility in getting my headlight fixed within the week.
fixed. Really appreciated the flexibility in getting my headlight fixed within the week.
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by OLIVIA.LO0924
Verified Customer
Verified Customer
Service Price Transparency
Apr 02, 2026 -
Parks Hyundai of Gainesville responded
It’s great to hear our team treated you with friendliness and kindness. Elvyn is glad we could repair your Hyundai’s headlight within the week and appreciates your trust in our service.
Local Roots. Legendary Rides. Community Pride.
They lined me up an Uber to get to where I needed to go.
everything went very smooth and they got it done fast.
everything went very smooth and they got it done fast.
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by JLETTERS96
Verified Customer
Verified Customer
Service Price Transparency
Mar 25, 2026 -
Parks Hyundai of Gainesville responded
Thank you for letting us know how we did. We’re glad the Uber arrangement helped you stay on track and that our team completed your Hyundai Elantra service quickly. Please don’t hesitate to reach out if we can help again.
Local Roots. Legendary Rides. Community Pride.
Excellent communication services and repairs.
They came out and replaced my dead battery and drove my car back to me. Superior service!
They came out and replaced my dead battery and drove my car back to me. Superior service!
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by questnot2dream
Verified Customer
Verified Customer
Service Price Transparency
Mar 19, 2026 -
Parks Hyundai of Gainesville responded
It’s great to hear our team provided clear updates and mobile battery replacement for your Honda CR-V. We’re glad the return drive was helpful. Feel free to reach out if you need anything else.
Local Roots. Legendary Rides. Community Pride.
They were very helpful and the pricing was fair they
found the problem and fixed it
found the problem and fixed it
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by sweetpea8812
Verified Customer
Verified Customer
Service Price Transparency
Mar 09, 2026 -
Parks Hyundai of Gainesville responded
Thank you for noting how helpful our team was and that you found our pricing fair during your Hyundai Sonata service. We’re happy we were able to locate and correct the issue. We appreciate your trust and look forward to helping you again.
Local Roots. Legendary Rides. Community Pride.
The service department was nice and attentive to my needs
and concerns. The department waiting area was relaxing
and concerns. The department waiting area was relaxing
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by cromwejl
Verified Customer
Verified Customer
Service Price Transparency
Mar 04, 2026 -
Parks Hyundai of Gainesville responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Parks Hyundai of Gainesville to be a positive one. Please don't hesitate to reach out if you need anything else.
Local Roots. Legendary Rides. Community Pride.
Devon is the man , very professional & knowledgeable in
automotive industry. So grateful for the team here at Parks Ford of Gainesville
automotive industry. So grateful for the team here at Parks Ford of Gainesville
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by RICKERTSAMUEL
Verified Customer
Verified Customer
Service Price Transparency
Mar 02, 2026 -
Parks Hyundai of Gainesville responded
It’s wonderful to hear our team provided knowledgeable and professional support. Thank you for trusting us with your Ford service. We appreciate your five‐star feedback and look forward to assisting you again.
Local Roots. Legendary Rides. Community Pride.
The technician claimed to have taken the vehicle out for
"5 or more miles around the neighborhoods" to test the non-working Bluetooth while driving. However the miles in and miles out were rounded to just o
"5 or more miles around the neighborhoods" to test the non-working Bluetooth while driving. However the miles in and miles out were rounded to just one mile. Additionally, the ticket was put under my personal name verses the Alachua County Housing Authority.
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by ronacha-fl
Verified Customer
Verified Customer
Service Price Transparency
Mar 06, 2026 -
Parks Hyundai of Gainesville responded
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.
Mar 06, 2026 -
Parks Hyundai of Gainesville responded
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.
People at the front desk are very helpful.
Can't say as much for their mechanics
Can't say as much for their mechanics
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by larrycox_32666
Service Price Transparency
Feb 25, 2026 -
Parks Hyundai of Gainesville responded
Thank you for taking the time to share your thoughts on working with our team. Please don't hesitate to reach out to us directly if you would like to share some more details. We appreciate your business and hope to see you again!
Local Roots. Legendary Rides. Community Pride.
Experience at Parks Hyundai was fabulous.
Secondary Luciano being the best of the best with customer care. He was courteous and get the job done car ended up perfectly well because of him. Th
Secondary Luciano being the best of the best with customer care. He was courteous and get the job done car ended up perfectly well because of him. Thank you so much !!
Recommending parts Hyundai all the way around and Luciano will get the job done thank you
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by clitob31
Verified Customer
Verified Customer
Service Price Transparency
Feb 17, 2026 -
Parks Hyundai of Gainesville responded
Thank you for sharing your experience with your Hyundai Venue service. We’re glad our team delivered attentive care and that your vehicle is performing perfectly. We appreciate your recommendation and look forward to helping you again.
Local Roots. Legendary Rides. Community Pride.