Elvyn Andreu | Page 2

Parks Hyundai of Gainesville responded

We’re glad you arrived on time and that Elvyn kept your wait near the estimated window. It’s great to hear your Ford Mustang service went smoothly. Thank you for sharing your experience. Local Roots. Legendary Rides. Community Pride.

Parks Hyundai of Gainesville responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Parks Hyundai of Gainesville responded

Thank you for trusting us with your first Hyundai Kona purchase and service. Elvyn and our team are thrilled to have made the process smooth and welcoming. We look forward to your next visit. Local Roots. Legendary Rides. Community Pride.

Parks Hyundai of Gainesville responded

It’s great to know our team completed your service and handled all three recalls efficiently. We’re glad the video walkthrough offered clear insight into your Hyundai’s condition during the work. Thank you for taking the time to share your review. Local Roots. Legendary Rides. Community Pride.

Parks Hyundai of Gainesville responded

Thanks for the five-star review and for trusting us with your Hyundai Tucson oil change. We’re glad you enjoyed the car wash and appreciate your suggestion about offering a vacuum. We’ll share this with Elvyn and look forward to your next visit. Local Roots. Legendary Rides. Community Pride.

Parks Hyundai of Gainesville responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Parks Hyundai of Gainesville responded

It’s great to hear our team treated you with friendliness and kindness. Elvyn is glad we could repair your Hyundai’s headlight within the week and appreciates your trust in our service. Local Roots. Legendary Rides. Community Pride.

Parks Hyundai of Gainesville responded

Thank you for letting us know how we did. We’re glad the Uber arrangement helped you stay on track and that our team completed your Hyundai Elantra service quickly. Please don’t hesitate to reach out if we can help again. Local Roots. Legendary Rides. Community Pride.

Parks Hyundai of Gainesville responded

What a pleasure to hear our check-in process and ride service helped you get back to work smoothly. Thank you for choosing us for your Hyundai Sonata service. We look forward to assisting you again in the future. Local Roots. Legendary Rides. Community Pride.

Parks Hyundai of Gainesville responded

It’s great to hear our team provided clear updates and mobile battery replacement for your Honda CR-V. We’re glad the return drive was helpful. Feel free to reach out if you need anything else. Local Roots. Legendary Rides. Community Pride.