Emerson Mondestin | Page 2

It was the second time I brought my car in for the same thing. The radio.. I was told they did an update AGAIN. And it’s still doing the same thing. We had a horrible loaner car, for a week while they were thing. The radio.. I was told they did an update AGAIN. And it’s still doing the same thing. We had a horrible loaner car, for a week while they were fixing said radio. We could see on the cat app that they were hardly working on the car. When they were done, we got a nasty message about bringing back the loaner car. We were treated rudely when we asked questions about the car. This car is a 2022 brand new Tiguan that we paid for in cash. This car should not be having issues repeatedly. We definitely won’t go back to this dealership. And the car is STILL HAVING THE SAME ISSUES!!! More

by msnima1101 Verified Customer Verified Customer

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Great service. Lilian was a star! Helpful all the way through and even got me in the door on short notice. Lilian was a star! Helpful all the way through and even got me in the door on short notice. More

by tenpin_core01 Verified Customer Verified Customer

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Customer service was great. They did a good job explaining everything needed and were able to give me a good time window my service would take so I could plan accordingly They did a good job explaining everything needed and were able to give me a good time window my service would take so I could plan accordingly More

by SEAN.FOX010 Verified Customer Verified Customer

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Prestige VW excels all other VW and non-VW service and sales nationwide. Great good teamwork! sales nationwide. Great good teamwork! More

by GMARPOSON Verified Customer Verified Customer

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Service department was great. Lilian was especially helpful in dealing through the challenges of my situation. She deserves a raise! Lilian was especially helpful in dealing through the challenges of my situation. She deserves a raise! More

by CARTERSHERWOOD Verified Customer Verified Customer

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My experience was great. Everyone was kind. I felt the response times could have been quicker . Everyone was kind. I felt the response times could have been quicker . More

by SSANDERS140 Verified Customer Verified Customer

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Was charged quite a bit for an oil change recently, but when my sunroof regulator needed repair, they fixed it promptly, and even gave me a ride back home when i dropped it off when my sunroof regulator needed repair, they fixed it promptly, and even gave me a ride back home when i dropped it off More

by buildcraftguy Verified Customer Verified Customer

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All work completed on time and on estimate. Very pleased with the communication and follow up! Very pleased with the communication and follow up! More

by GRAWDING Verified Customer Verified Customer

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Great services. If price goes down a bit, that will be better. Hope inflation is controlled. Thanks If price goes down a bit, that will be better. Hope inflation is controlled. Thanks More

by HONG_XU99 Verified Customer Verified Customer

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Todd is the best. I have bought 4 cars from this dealership and 3 with him. Nice work! I have bought 4 cars from this dealership and 3 with him. Nice work! More

by CPAGNANI Verified Customer Verified Customer

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