Emetrio (E.T.) Torrez

Although Garden Grove Kia was 94 miles from my residence, they were found on the internet as a dealership that might place a factory order for a specific trim line and options the otherwise was difficult to they were found on the internet as a dealership that might place a factory order for a specific trim line and options the otherwise was difficult to find in Southern California. Once the sales staff knew I was firm in what I wanted and such a vehicle was not to be found in any inventory for over 500 miles, they suggested I make a factory pre-order through them with a modest downpayment. I was able to take possession of my new vehicle 29 days later. I was updated throughout the process by both email and text messages during that time span. Sales representative, ET Torrez, was especially supportive in keeping me informed all the way through the procurement process, including helping setup the driver interface with the car and explained many of the functions and controls the vehicle had installed. My personal thanks go to him who made this vehicle purchase experience a stress-free pleasant one. More

by gsprice Verified Customer Verified Customer

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Good sevices. . especial from sale department And financial advisor , the only bad thing I see when was there .. restrooms look really bad, . especial from sale department And financial advisor , the only bad thing I see when was there .. restrooms look really bad, More

by otto680 Verified Customer Verified Customer

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Great people at GG Kia! I am a returning customer due to this fact. Thank you! I am a returning customer due to this fact. Thank you! More

by Robin Verified Customer Verified Customer

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ET was the best car sales associate I’ve ever bought from. I was almost in disbelief with how helpful and honest he was. I kept waiting for a string attached, but it never came. He was very patient even from. I was almost in disbelief with how helpful and honest he was. I kept waiting for a string attached, but it never came. He was very patient even though we switched up our car choice several times. If I could buy a car from ET every time in the future I would. We’re 100% satisfied with our car purchase. More

by BenSegall Verified Customer Verified Customer

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Very happy with their car service! Quick, friendly service and truly care about the customer. Quick, friendly service and truly care about the customer. More

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ET was great! He was huge in helping get the deal done. Great work ET. He was huge in helping get the deal done. Great work ET. More

by jeremydjass Verified Customer Verified Customer

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Super happy with this place and ET, Aldo, and Chad. Always the best to work with Always the best to work with More

by froggyvillanueva Verified Customer Verified Customer

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Aldo provided us with excellent service from initial phone call to handing over the keys to our brand new Kia Telluride. He was honest, transparent, and thorough. We were in and out of the dealership phone call to handing over the keys to our brand new Kia Telluride. He was honest, transparent, and thorough. We were in and out of the dealership in 1.5 hours. Thank you, Aldo! More

by josie.lische Verified Customer Verified Customer

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the service was very nice and people are very helpful and kind. we got what we wanted and i would recommend this dealership to others. kind. we got what we wanted and i would recommend this dealership to others. More

by amnaazim22 Verified Customer Verified Customer

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Everyone there is very pleasant, and they have a GREAT waiting lounge with impressively fast Wifi. waiting lounge with impressively fast Wifi. More

by BradyD453 Verified Customer Verified Customer

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