Emily Armstrong
Emily Armstrong at Ed Morse Ford

Emily Armstrong

Service Advisor

Ed Morse Ford

3205 US-61
Muscatine, IA 52761

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4.6
37 Reviews
4.6

37 Reviews

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37 Reviews of Emily Armstrong

July 06, 2025

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I have always been treated very well at Ed Morse. They are prompt and nice with everything they do for me. I will always choose EdMorse and Bill Beedenbender! More

by 79lynned
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Recommend Dealer
Yes

Other Employees Tagged: Jay Irwin, Grace Grems, Logan Irwin , Bill Beedenbender

July 02, 2025

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Didn't put my filter in properly have to use my time-return to fix More

by AKHAGENS
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Recommend Dealer
Yes

Other Employees Tagged: Grace Grems

June 16, 2025

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Emily responded well to calls and communication was adequate. My biggest concern was the lack of knowledge when we asked further questions. More

by keljeanwill
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Recommend Dealer
No

June 14, 2025

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$3,200 for 14 hours of labor is ridiculous. $230 per hour. Doctors don’t make that much. Yo should be ashamed. More

by MOECOWBOY
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Recommend Dealer
No

Other Employees Tagged: Jay Irwin , Th manager and general manager

June 06, 2025

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Emily was very polite and thorough She did a great job of reviewing the services needed and following up. Very professional More

by smcdonald58
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Recommend Dealer
Yes

June 05, 2025

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I had an oil change and they looked at a seat belt sensor. Oil change is always just fine. The seat belt sensor was looked at and Emily was able to get it filed under a recall which was a giant reli More

by richhines76
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Recommend Dealer
Yes

June 04, 2025

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Pleasant service was received. ..Emily dealt with my complaint of having a disgnostic paper with me after telling me they would charge 129 to do a diagnostic scan anyway...I appreci More

by SHELLNO05
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Recommend Dealer
Yes

May 15, 2025

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Can't believe I was charged 200. 00 to install mudflaps on the new truck we just bought there and I paid for mudflaps thru Fords app and 200.00 to install them More

by BLANFIER
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Recommend Dealer
No

May 02, 2025

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Emily went above and beyond in taking care my needs and question I had about my service. More

by kirkh
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Recommend Dealer
Yes

May 01, 2025

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Appointment was on time, Friendly greeting. Work completed as promised. They offered to wash my car. No issues, overall, a good experience. I waited for the car. new lounge was nice and clean. More

by mriverdawg
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Recommend Dealer
Yes

Other Employees Tagged: Grace Grems

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