Emily Triplett

I was very happy with my purchase and all the help I received by Nicholas. He was very helpful in explaining the features of my new car. I'm not very good with technolgy and he was very helpful. I would received by Nicholas. He was very helpful in explaining the features of my new car. I'm not very good with technolgy and he was very helpful. I would recommend Lia Hyundai Albany to everyone. More

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Claudio Montano was great to work with throughout the negotiation. Although we weren't able to get to a 3 year lease deal I was comfortable with, he did get me a great deal on a 2 year lease of the same negotiation. Although we weren't able to get to a 3 year lease deal I was comfortable with, he did get me a great deal on a 2 year lease of the same vehicle. We love our 2024 Ioniq 5! More

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Cassandra Storm waited on me. Very friendly and made my purchase very easy to make wth purchase of 2024 Hyundai Tucson Very friendly and made my purchase very easy to make wth purchase of 2024 Hyundai Tucson More

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I bought my first vehicle from the Albany dealership in 2022, from the first service my vehicle needed up until yesterday I have dealt with Timothy Frank, he is so easy to talk to, he explains everything v 2022, from the first service my vehicle needed up until yesterday I have dealt with Timothy Frank, he is so easy to talk to, he explains everything very thoroughly, he walked me around my car explaining what was going to be done and approximately how long it would take, brought me to the counter and checked for any recalls , explained the cost and in detail the service that was going to be provided. Then proceeded to walk to to the waiting room , explained a few more things to me and came back when my vehicle was completed, went over the bill with me , walked me to the payment center and shook my hand and away I went . I can’t say enough good things about him. He is very kind and caring and I feel confident that he is offering me the proper service, I commend him for his customer service skills , it’s very important to me as a female that knows very little about vehicles, i appreciate his honesty. More

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I walked in with nothing in my head about even buying anything from Hyundai. I met with Karen and I explained everything that happened and what I was looking for and she knew right away what to show me a anything from Hyundai. I met with Karen and I explained everything that happened and what I was looking for and she knew right away what to show me and help me pick out a car that I would soon be so grateful for. It was a phenomenal experience. I have never experienced somebody so kind and thoughtful. Even after I bought the car. She checked in on me make sure everything was okay and I was able to text her to ask her questions about my car. I still can. What a wonderful dealership! What a wonderful way. They work down to the warranty that my own bank didn't really pay attention to. I will absolutely go back even to have my car checked on it will go there. Thank you Hyundai and Karen so much More

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Beautiful dealership. I was paired with a new, training salesman, Jomar Irizarry, he was professional and pleasant, as you would expect from a salesman. He was lacking i I was paired with a new, training salesman, Jomar Irizarry, he was professional and pleasant, as you would expect from a salesman. He was lacking in some of the infomation for the model I was inquiring about, but I think with more experience, he'll make a great salesman. That did not detract from my experience, and he was up front with me about being new, which was appreciated. There is one ongoing issue right now, there was no charger in the EV, but Jomar is working to remedy the issue. The price was a little higher than I was comfortable with, but the management knocked it down to get me in my comfort range. I even added an extra service on the vehicle at a reduced price point, which I was very happy with. Overall, I would give them a 5, but without that home charger, it's a little frustrating, but I have confidence they will come through for me. Highly recommend! More

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The best experience we ever had buying a car. The service was outstanding. Everyone was so nice and made us feel welcomed. We will be back! The service was outstanding. Everyone was so nice and made us feel welcomed. We will be back! More

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Cassandra Storm was a pleasure to work with. I new everything I wanted and got it! It took one day to get my new car. Cassandra new what she was doing and answered every question I asked. I new everything I wanted and got it! It took one day to get my new car. Cassandra new what she was doing and answered every question I asked. More

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This dealership is clean, bright, attentive and knowledgeable. ALL staff seemed very interested in supporting my wife & I. Any questions while you wait? Would you like water, tea, coffee....the knowledgeable. ALL staff seemed very interested in supporting my wife & I. Any questions while you wait? Would you like water, tea, coffee....they were very accommodating! Wayne Hopwood was our salesperson. Wayne was obviously a professional, he really knew what he was doing. Wayne knew all the Hyundai models and their features. Wayne is the reason why we are now Lia customers. Wayne paid attention and listened! Not a lot of salespeople do that today. I'm an old guy, I'm not easy to impress. Go see Wayne!! Be impressed! Wayne will get it done for you. More

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The service was great and excellent. And I had know problem with the service made it work for me. And I had know problem with the service made it work for me. More

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