Emily Wagner | Page 40

Thí dealer is the best , I am really satisfied you guys did awesome, thanks a lot did awesome, thanks a lot More

by Thanh Dau Verified Customer Verified Customer

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Trustworthy vehicles. friendly staff. large waiting areas. Easy to make appointments..service department very knowledgeable. friendly staff. large waiting areas. Easy to make appointments..service department very knowledgeable. More

by HALLJM Verified Customer Verified Customer

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They were fast, efficient and honest about my cars needs And I would use them again And I would use them again More

by MARKHAYDEN85PT Verified Customer Verified Customer

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Emily was very friendly. Happy with the battery replacement. It cost about $100 less than expected! Happy with the battery replacement. It cost about $100 less than expected! More

by JANIE Verified Customer Verified Customer

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Friendly and efficient. However no one mentioned the recall on this vehicle which I had received online notice about. However no one mentioned the recall on this vehicle which I had received online notice about. More

by FISHMAN50049 Verified Customer Verified Customer

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Service is always good and professional but the online scheduling is what keeps me coming back. scheduling is what keeps me coming back. More

by akjohnson7288 Verified Customer Verified Customer

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I had a terrible experience with Ian Davis who was my service advisor for my hybrid Prius V 90,000 mile service on 12/30/2024. From the git-go when I was left standing alone for 10-15 minutes waiting for service advisor for my hybrid Prius V 90,000 mile service on 12/30/2024. From the git-go when I was left standing alone for 10-15 minutes waiting for service while Ian was talking on the telephone and then walking toward me without introducing himself and shouting “you’re here for a 90,000 mile service?” And not saying something like sorry to keep you waiting for my 10 to 15 minute wait on the pavement with my door car open, to his not initiating promised updates with me on the progress of my car after it had been there for a few hours, to not answering my questions and saying minimally insufficient replies to my questions in our text messages back-and-forth, to his stating that certain work would be done which he said later would not be done, to falsely stating that my car had a PCV valve replaced, I had a horrible experience trying to find out what was involved in the 90,000 mile service for my car. Ann’s colleague, Brock also falsely said I had the PCV valve replaced. This is according to.Travis Burguson (spelling?) who told me when I complained to him that both men falsely told me that the PCV valve was replaced when it no longer needs to be replaced. Jan Davis is in need of customer service training. He did not to make me feel like a welcome customer. His responses were inadequate and refused to explain why I was being charged $995 when the hybrid total price for 60,000 mile service which is almost identical to the 90,000 mile service is $530 with a coolant system service added for $240 extra. More

by DAVIDEPERRET Verified Customer Verified Customer

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Good take care of our car . Get appointments on time and not wait long time . To get done . Get appointments on time and not wait long time . To get done . More

by SAMUEL4DAYA@yahoo.com Verified Customer Verified Customer

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Service was great and faster than I expected! Communication was great and the waiting area was nice and clean Communication was great and the waiting area was nice and clean More

by SODACHELSEA Verified Customer Verified Customer

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Simply awesome company. I feel like I'm part of your team and thank you so much. I feel like I'm part of your team and thank you so much. More

by PACKTHIS12 Verified Customer Verified Customer

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