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Emily Wagner
Emily Wagner at Toyota of Des Moines

Emily Wagner | Page 93

Express Service Advisor

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

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4.8
982 Reviews
4.8

982 Reviews

Write a Review

982 Reviews of Emily Wagner

October 18, 2023

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Employee Rating

Little confusing upon arriving about who to talk to, and where to put my vehicle. More

by kimseberg
Workmanship
Service Time
Recommend Dealer
Yes
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Oct 19, 2023

Toyota of Des Moines responded

We're always looking for ways to improve our customer experience, and your feedback is very helpful. I've shared your comment with our service manager to develop a better arrival process. Thank you for servicing at Toyota of Des Moines!

October 18, 2023

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Employee Rating

We took our Rav 4 for a routine service. Everyone went smoothly and timely. Even though the service bay was very busy, our experience was very positive. More

by mjmichaels39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis, Justin Madison , Colton Powers, Robert Schulz

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Oct 19, 2023

Toyota of Des Moines responded

We know that your time is valuable, so we appreciate you trusting us to service your Toyota RAV4. We hope to see you again soon for your next routine service. Take care!

October 17, 2023

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Employee Rating

Service was great and the job was done quickly. It was way to get in when needed too. More

by NGEE_NT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis, Justin Madison , Colton Powers, Robert Schulz, I don’t remember the names or faces. Sorry.

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Oct 18, 2023

Toyota of Des Moines responded

It's great to hear that you were happy with our quick and efficient service! We're committed to getting you back on the road as quickly as possible. Thank you for trusting us with your service needs!

October 17, 2023

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Employee Rating

over price for an oil change. Considering it’s conventional oil. But was treated very well. They told me that I needed a carrier bearing in my driveshaft. Ask for an estimate so t More

by daniel.givant
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis, Justin Madison , Colton Powers, Robert Schulz

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Oct 18, 2023

Toyota of Des Moines responded

Thank you for the review! We take your feedback seriously, and we will review our pricing to ensure that we are offering our customers a fair value. We appreciate your business and thank you for trusting us with your service needs.

October 16, 2023

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Employee Rating

All checks and oil change done quick and I was updated thru the work.So all great in the time spent at the dealership. More

by GARRETTDAVE9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis, Justin Madison , Colton Powers, Robert Schulz

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Oct 17, 2023

Toyota of Des Moines responded

Thank you for your review over your last oil change visit! We appreciate you taking the time to leave us feedback, and we hope to see you again soon.

October 14, 2023

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Excellent, timely service with very pleasant personnel. They met my emergency needs keeping me informed of the whole process! More

by LARRY285NOWLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis, Justin Madison , Colton Powers, Robert Schulz

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Oct 16, 2023

Toyota of Des Moines responded

Thank you for servicing with us! We're happy to hear that our staff helped with your emergency needs and informed you throughout the process. We hope to be of service again in the future. Take care!

October 14, 2023

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Employee Rating

I wish you would just tell us how long a simple oil change and tire rotation takes. I would have waited instead back and fourth with the shuttle. More

by JONESM59
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 16, 2023

Toyota of Des Moines responded

We value your feedback, and we are always looking for ways to improve our services. Thank you for the 5-star review!

October 14, 2023

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The process was very quick and easy. I was in and out with no problems. More

by mseymour143
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 16, 2023

Toyota of Des Moines responded

We are pleased to hear that you were able to get in and out with no problems. We know that your time is valuable, and we appreciate your trust in our team to get the job done quickly and efficiently. We look forward to serving you again in the future!

October 14, 2023

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Employee Rating

Great communication and efficiency. Waiting area extra nice with a wonderful expresso cappuccino and latte machine for customers. Very comfortable during my cars servicing. More

by DRCHERNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis, Justin Madison , Colton Powers, Robert Schulz

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Oct 16, 2023

Toyota of Des Moines responded

We are so glad to hear that you were happy with your experience, and that you appreciated our espresso cappuccino and latte machine. We appreciate your business and your feedback, and we look forward to serving you again in the future.

October 13, 2023

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Employee Rating

Great service and saved me time and money. The service man was very honest and told me I wasn’t due for an oil change yet. More

by SMESSER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis , Colton Powers, Robert Schulz

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Oct 16, 2023

Toyota of Des Moines responded

Thank you so much for your kind words about our service and our honesty! We are so glad to hear that you were happy with your experience. Take care!

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