Emily Wagner
Emily Wagner at Toyota of Des Moines

Emily Wagner | Page 93

Express Service Advisor

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

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4.8
963 Reviews
4.8

963 Reviews

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963 Reviews of Emily Wagner

October 02, 2023

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Employee Rating

Great customer service and care to my vehicle thank you very much from the bottom of my heart More

by loriprym
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JP Phillips, Travis Bergeson

Oct 03, 2023

Toyota of Des Moines responded

A sincere thank you for your kind words and for us giving the opportunity to serve you. We are grateful for your loyalty to Toyota of Des Moines. All the staff will continue to work hard to provide great customer service for each visit.

September 30, 2023

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Emily was pleasant to work with and my service was completed in about an hour, which is exactly what I expected. More

by nixt.haley
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 02, 2023

Toyota of Des Moines responded

Thank you for this wonderful review! Your loyalty is very much appreciated. Our service team at Toyota of Des Moines are thankful for customers like you! Come again soon!

September 30, 2023

Dealership Rating
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I appreciated the coffee machine the comfortable waiting room, the efficiency of the Staffa d the free Tommy’s car wash. It was a painless experience. More

by riseley
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Recommend Dealer
Yes
Oct 02, 2023

Toyota of Des Moines responded

A sincere thank you for your kind words and for us giving the opportunity to serve you. We are grateful for your loyalty to Toyota of Des Moines. All the staff will continue to work hard to provide great customer service for each visit.

September 28, 2023

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Great service-friendly staff! Took time to help with my inside lights! Quick service too More

by kimhelen79
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Recommend Dealer
Yes
Sep 29, 2023

Toyota of Des Moines responded

A sincere thank you for your kind words and for us giving the opportunity to serve you. We are grateful for your loyalty to Toyota of Des Moines. All the staff will continue to work hard to provide great customer service for each visit.

September 28, 2023

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Wonderful customer service, sales teams and all other departments as well! Keep up that great work! More

by PBRILES
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Recommend Dealer
Yes

Other Employees Tagged: Justin Madison

Sep 29, 2023

Toyota of Des Moines responded

Thank you for leaving us a glowing review about your car buying experience at Toyota of Des Moines! We pride ourselves on knowledgeable and honest staff members so we can ensure that you get exactly what you want and are comfortable with the entire buying process. Thank you for your business and we hope to take care of any of your future car needs!

September 26, 2023

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The person that helped me was very kind and knowledgeable on the maintenance of my truck. She translated what my next appointment would entail. More

by a.sourjs
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Recommend Dealer
Yes
Sep 27, 2023

Toyota of Des Moines responded

A sincere thank you for your kind words and for us giving the opportunity to serve you. We are grateful for your loyalty to Toyota of Des Moines. All the staff will continue to work hard to provide great customer service for each visit.

September 26, 2023

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Employee Rating

Quick and easy service. Emily was very quick to get back with me about any concerns and questions, too. More

by kevinegift
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Recommend Dealer
Yes
Sep 27, 2023

Toyota of Des Moines responded

Thank you for the great feedback! We're very proud of our team and we love to hear shout-outs like this! We always aim to provide you with a five-star service experience at Toyota of Des Moines. Thank you for your business and we look forward to seeing you back again next time!

September 26, 2023

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I believe Toyota did not inform us when we purchased our Cammary that the tires were not part of the deal. There has never been a conversation about the the separation of car and tires. More

by DENNISMULLER1948
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Recommend Dealer
No
Sep 27, 2023

Toyota of Des Moines responded

Dennis, thank you for taking the time to provide your feedback. We do our best to give our customers all of the information and we are saddened to hear you feel we did not do that in regards to the tires for your Camry. If you would like to discuss this further, please contact our General Manager, JP Phillips.

September 24, 2023

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Great service. I won't take my vehicle anywhere else. Keep up the good work. More

by MAHANSON01
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Recommend Dealer
Yes

Other Employees Tagged: Ian Davis, Justin Madison , Colton Powers, Robert Schulz

Sep 25, 2023

Toyota of Des Moines responded

Thank you for the perfect review! We very much appreciate the positive feedback from customers like you. We will continue to serve you with this high standard in the future! Come to see us again at Toyota of Des Moines!

November 14, 2022

Dealership Rating
Employee Rating

Always feel welcome and very satisfied when getting my vehicle serviced at Toyota of Des Moines. I know I may pay more for dealerships than I would at a local garage, however, having certainty that the wo More

by Vern B.
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Recommend Dealer
Yes

Other Employees Tagged: Not sure of the two individuals who helped.

Nov 15, 2022

Toyota of Des Moines responded

Vern, thank you so much for taking the time to leave this review of your recent experience at Toyota of Des Moines. We're sincerely thankful for not just your patronage, but also your praise. Without customers like you, we wouldn't be able to do what we love. We look forward to working with you again in the future!

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