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Emily Wagner

Overview Reviews (982) Inventory (148)

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Emily Wagner

Emily Wagner | Page 96

Express Service Advisor

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

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4.8

982 Reviews

Overview Reviews (982) Inventory (148)

4.8

982 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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982 Reviews of Emily Wagner

August 20, 2022

Dealership Rating

Employee Rating

Service is always seamless. I do miss seeing cars in the showroom and checking out with an actual person, however. I do miss seeing cars in the showroom and checking out with an actual person, however. More

by Golfer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Aug 22, 2022 -

Toyota of Des Moines responded

Thank you for the 5-star rating! We look forward to working with you in the future.

August 12, 2022

Dealership Rating

Employee Rating

Great service, advisors, and technicians that service my vehicle expertly every time I visit this dealership. vehicle expertly every time I visit this dealership. More

by tadbert666

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Aug 15, 2022 -

Toyota of Des Moines responded

Thank you for the five-star review! Our expert service team strives to get our customers back out on the road as efficiently and painlessly as possible, and we're glad to hear we succeeded. Thanks for choosing Toyota of Des Moines for your service needs and we hope to see you back again in the future.

August 11, 2022

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Employee Rating

The appt was completed much faster than expected and I like the video they send out. Everyone was very courteous and friendly. like the video they send out. Everyone was very courteous and friendly. More

by Tdrake

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: David Marchant

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Aug 12, 2022 -

Toyota of Des Moines responded

A sincere thank you for your kind words and for giving us the opportunity to serve you. We are grateful for your loyalty to Toyota of Des Moines. All the staff will continue to work hard to provide great customer service for each visit.

August 09, 2022

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Employee Rating

Emily Wagner was terrific. My 2011 FJ Cruiser required a new battery. She got me right in the quick lane and within an hour I was driving my vehicle home. Great service…well do My 2011 FJ Cruiser required a new battery. She got me right in the quick lane and within an hour I was driving my vehicle home. Great service…well done Emily and crew! Brad Waller More

by Brad

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

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Aug 10, 2022 -

Toyota of Des Moines responded

Brad, thank you for the 5-star rating and your shout-out for Emily! We're glad to hear you received great service at Toyota of Des Moines and look forward to working with you again!

July 28, 2022

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Employee Rating

My vehicle was done in the time I was told. Everything was explained very well. Everything was explained very well. More

by sbice1

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

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Jul 29, 2022 -

Toyota of Des Moines responded

Thank you for the 5-star review. We're pleased to hear that our team took care of you and that everything went smoothly. Please let us know if there is anything else we can do for you!

June 11, 2022

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Employee Rating

I was pleased with the personal service that I received when I asked that the air pressure be changed. when I asked that the air pressure be changed. More

by Mitzi2397

Recommend Dealer

Yes

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Jun 13, 2022 -

Toyota of Des Moines responded

Thank you for taking the time to leave your feedback, we're happy to hear that you had a positive service experience with our team! It was our pleasure to help you out, please let us know if we can assist you again in the future.

May 27, 2022

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Employee Rating

The type of service that makes my refer to others ! Great job - glad to be in Iowa Great job - glad to be in Iowa More

by Matthew.lanasa

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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May 31, 2022 -

Toyota of Des Moines responded

Matthew, thank you for the kind words! We're happy that you had a positive experience with our service team. Let us know how we can help you out again in the future!

May 31, 2022 -

Toyota of Des Moines responded

Matthew, thank you for the 5-star rating! We look forward to working with you in the future.

May 12, 2022

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Employee Rating

I just had an oil change this time but the service is always top notch. always top notch. More

by Cwulf9071

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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May 13, 2022 -

Toyota of Des Moines responded

Thank you for the 5-star rating and high praise! We look forward to working with you again.

May 07, 2022

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Employee Rating

Great service. My car was serviced quickly with a minimum wait time. I highly recommend this dealership My car was serviced quickly with a minimum wait time. I highly recommend this dealership More

by Ron.Pieracci

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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May 10, 2022 -

Toyota of Des Moines responded

Thank you for taking the time to leave your feedback, Ron! We're so happy to hear that you had a positive experience with our service team. We appreciate your recommendation and look forward to seeing you again in the future!

April 23, 2022

Dealership Rating

Employee Rating

Service was fast and the service techs communicated with me throughout the process. Everyone was friendly to work with. me throughout the process. Everyone was friendly to work with. More

by Tuttlek82

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Apr 25, 2022 -

Toyota of Des Moines responded

We are so happy to hear that your experience with us went so well! We strive to give our customers the best service every time they visit and your feedback helps us to do just this. Thanks again for sharing and we hope you continue to choose us for all of your future car needs!

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