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Emily Wagner

Overview Reviews (990) Inventory (121)

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Emily Wagner

Emily Wagner | Page 97

Express Service Advisor

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

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4.8

990 Reviews

Overview Reviews (990) Inventory (121)

4.8

990 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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990 Reviews of Emily Wagner

August 11, 2022

Dealership Rating

Employee Rating

The appt was completed much faster than expected and I like the video they send out. Everyone was very courteous and friendly. like the video they send out. Everyone was very courteous and friendly. More

by Tdrake

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: David Marchant

Aug 12, 2022 -

Toyota of Des Moines responded

A sincere thank you for your kind words and for giving us the opportunity to serve you. We are grateful for your loyalty to Toyota of Des Moines. All the staff will continue to work hard to provide great customer service for each visit.

August 09, 2022

Dealership Rating

Employee Rating

Emily Wagner was terrific. My 2011 FJ Cruiser required a new battery. She got me right in the quick lane and within an hour I was driving my vehicle home. Great service…well do My 2011 FJ Cruiser required a new battery. She got me right in the quick lane and within an hour I was driving my vehicle home. Great service…well done Emily and crew! Brad Waller More

by Brad

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

Aug 10, 2022 -

Toyota of Des Moines responded

Brad, thank you for the 5-star rating and your shout-out for Emily! We're glad to hear you received great service at Toyota of Des Moines and look forward to working with you again!

July 28, 2022

Dealership Rating

Employee Rating

My vehicle was done in the time I was told. Everything was explained very well. Everything was explained very well. More

by sbice1

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

Jul 29, 2022 -

Toyota of Des Moines responded

Thank you for the 5-star review. We're pleased to hear that our team took care of you and that everything went smoothly. Please let us know if there is anything else we can do for you!

June 11, 2022

Dealership Rating

Employee Rating

I was pleased with the personal service that I received when I asked that the air pressure be changed. when I asked that the air pressure be changed. More

by Mitzi2397

Recommend Dealer

Yes

Jun 13, 2022 -

Toyota of Des Moines responded

Thank you for taking the time to leave your feedback, we're happy to hear that you had a positive service experience with our team! It was our pleasure to help you out, please let us know if we can assist you again in the future.

May 27, 2022

Dealership Rating

Employee Rating

The type of service that makes my refer to others ! Great job - glad to be in Iowa Great job - glad to be in Iowa More

by Matthew.lanasa

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

May 31, 2022 -

Toyota of Des Moines responded

Matthew, thank you for the kind words! We're happy that you had a positive experience with our service team. Let us know how we can help you out again in the future!

May 31, 2022 -

Toyota of Des Moines responded

Matthew, thank you for the 5-star rating! We look forward to working with you in the future.

May 12, 2022

Dealership Rating

Employee Rating

I just had an oil change this time but the service is always top notch. always top notch. More

by Cwulf9071

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

May 13, 2022 -

Toyota of Des Moines responded

Thank you for the 5-star rating and high praise! We look forward to working with you again.

May 07, 2022

Dealership Rating

Employee Rating

Great service. My car was serviced quickly with a minimum wait time. I highly recommend this dealership My car was serviced quickly with a minimum wait time. I highly recommend this dealership More

by Ron.Pieracci

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

May 10, 2022 -

Toyota of Des Moines responded

Thank you for taking the time to leave your feedback, Ron! We're so happy to hear that you had a positive experience with our service team. We appreciate your recommendation and look forward to seeing you again in the future!

April 23, 2022

Dealership Rating

Employee Rating

Service was fast and the service techs communicated with me throughout the process. Everyone was friendly to work with. me throughout the process. Everyone was friendly to work with. More

by Tuttlek82

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Apr 25, 2022 -

Toyota of Des Moines responded

We are so happy to hear that your experience with us went so well! We strive to give our customers the best service every time they visit and your feedback helps us to do just this. Thanks again for sharing and we hope you continue to choose us for all of your future car needs!

March 25, 2022

Dealership Rating

Employee Rating

Great dealership and service department always Polite and helpful I sure do like the option of making an appointment for service it’s very convenient I would highly recommend Toyota Of Des Moines servic and helpful I sure do like the option of making an appointment for service it’s very convenient I would highly recommend Toyota Of Des Moines service Department. More

by snims91

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Mar 25, 2022 -

Toyota of Des Moines responded

We appreciate the recommendation! Thank you for the great feedback. Please don't hesitate to reach out if there is anything more we can do for you!

March 10, 2022

Dealership Rating

Employee Rating

Always enjoy my visit for oil change. Sorry the girls are gone. Explanations are good. Sorry the girls are gone. Explanations are good. More

by barbslinker

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

Mar 10, 2022 -

Toyota of Des Moines responded

Thanks for the great review! We look forward to your next visit!

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