Emma Allen
Emma Allen at Lombard Ford

Emma Allen

ESP Sales

Lombard Ford

385 New Hartford Rd
Barkhamsted, CT 06063

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5.0
310 Reviews
5.0

310 Reviews

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310 Reviews of Emma Allen

January 06, 2026

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Employee Rating

Purchased an extended Warranty. Very happy with the way Emma handled the transaction. Highly recommend. More

by gregdunn1958
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emma Allen

Jan 07, 2026

Lombard Ford responded

Emma is a true professional. She knows the Ford Service Plan products very well and is always willing to answer all your questions. Lombard Ford has been selling the Ford Extended Service Products since 2002. We were one of the first in the nation to offer Ford Service Plans at discounted pricing. Our biggest attribute is that we will spend all the time needed to answer questions before and after the sale. We have helped thousands of customers over the years. We really appreciate putting your trust in us. Thank you so much for the recommendation! Rob Lombard President Lombard Ford Inc since 1982

January 03, 2026

Dealership Rating
Employee Rating

Emma is very responsive and a pleasure to work with. purchased my extended warrantee from her. More

by oneilcon
Purchase Time
Recommend Dealer
Yes
Jan 03, 2026

Lombard Ford responded

Emma has a wealth of knowledge of the Ford Protect, Extended Service Coverage. She enjoys helping people make an educated decision when purchasing a Ford Extended Service Plan coverage. Emma and I enjoying hearing from our customers. Thank you for putting your trust in Emma and Lombard Ford. I wish you a Happy and a Healthy New Year. Rob Lombard President Lombard Ford Inc

December 31, 2025

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Emma was great to work with, responsive, answered all questions and went the extra mile. I had a quote for slightly less from an online competitor for Ford Premium Care Warranty, however, went with Lomba More

by edwardpeppers
Purchase Time
Recommend Dealer
Yes
Jan 02, 2026

Lombard Ford responded

Edward, Emma understands our customers needs and always strives to make their experience with us a good one. We have prided ourselves for giving great customer service before the sale, at the time of the sale as well as after the sales to help our customers with any questions that may arise over the several years their product is in effect. Thank you so much for putting your trust in Emma and Lombard Ford Protect! Rob Lombard

December 27, 2025

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Employee Rating

We have had the privelage to work with Emma. We have bought many Lincoln vehicles and always buy ESP warranty. Emma is so kind in working up the best quotes for us. I know Granger, Flood, and ot More

by paramedic0504
Recommend Dealer
Yes
Dec 29, 2025

Lombard Ford responded

Good morning, Thank you so much . We all do our best to help our valued customers. We are not a discounter but we offer full service before, during and after selling customers an ESP plan to fit your needs. We all pride ourselves in our continued service in the sale of the Ford ESP product since 2002. We appreciate your continued trust in us. Emma is very knowlegable and is alls there is assist you. Thank you once again!

December 11, 2025

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Employee Rating

I’ve been buying ESP warranties from Lombard Ford for about 10 years now, and have always dealt with Emma Allen. She is very professional and always returns phone calls. Can’t say enough good things abou More

by gd
Recommend Dealer
Yes
Jan 06, 2026

Lombard Ford responded

Thank you so much! Emma is a true professional and loves helping our customers make the right choice on which Extended Service Plan is best for your needs. We appreciate that you chose Lombard Ford to purchase your service contract! Have a great year! Rob Lombard President Lombard Ford Inc.

December 11, 2025

Dealership Rating
Employee Rating

Have bought two extended warranties from Lombard ford online for other cars. The salesmen at local dealers do not know the details about the extended warranties my salesmen said I recommend what I call More

by denken14
Recommend Dealer
Yes
Jan 06, 2026

Lombard Ford responded

We really appreciate making Lombard Ford your choice to buy your Ford Extended Service Contracts. I am proud to say we were one of the first Ford Dealers in the Nation back in 2002 when we started offering discounted prices on Ford Service Contracts. Emma has been with us for a long time and she is a true professional. Thank you so much! Rob Lombard President Lombard Ford Inc

November 18, 2025

Dealership Rating
Employee Rating

Emma was EXCELLENT! !! Emma was very responsive in returning phone calls and answering my questions. She gave me options to choose from for a warranty. Everything she pr More

by Randy C
Recommend Dealer
Yes

November 10, 2025

Dealership Rating
Employee Rating

Oh my goodness where to start, first best price period. Their Customer (Emma Allen) service second to none. Friendly quick to respond to questions. If needed they'll hold your hand though the whole sign up More

by ebhermann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2025

Lombard Ford responded

Thank you so much for the kind words. Emma and Jack know the product and they are great advisors and try to guide you the the right plan for you. needs. They are not pushy and allow you the time you need to decide. After we sell you your plan they are always avaiable for questions you may have. Have a wonderful Day! Rob Lombard President Lombard Ford Inc

November 04, 2025

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Employee Rating

My experience at Lombard Ford could not have been better! Emma and her team worked diligently to assure my success in purchasing an extended warranty. I drove 1.5 hrs. from NY, and I would do it again in a h More

by Ron12110
Recommend Dealer
Yes
Nov 04, 2025

Lombard Ford responded

Emma is a very knowledgeable about the Ford Protect Extended coverage plans. She spends whatever time is needed to make sure our customer understands the different plan. We really appreciate your kind words. Thank you so much. Rob Lombard President Lombard Ford Inc.

September 10, 2025

Dealership Rating
Employee Rating

We love Emma! ! She has always taken the best possible care of us, in a very prompt manner. We've purchased numerous ESP's through her, and she is top-notch!! More

by Ron Westover
Purchase Time
Recommend Dealer
Yes
Sep 15, 2025

Lombard Ford responded

Emma is extremely knowledgable and is always willing to help explain and guide our customers the best way she can. We Love Her Too! Thank you Rob Lombard President Lombard Ford Inc LombardFordProtect.com

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