Emma Allen | Page 13

Emma's customer service was exceptional, she handled my Ford ESP purchase with all of the options explained and was very informative. I would highly recommend Emma for any of your vehicle needs. Ford ESP purchase with all of the options explained and was very informative. I would highly recommend Emma for any of your vehicle needs. More

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Emma was a pleasure to deal with in renewing my ESP warranty. She is very knowledgeable and did NOT try to upsell me in any way. Just provided the info I asked for. warranty. She is very knowledgeable and did NOT try to upsell me in any way. Just provided the info I asked for. More

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Emma was very helpful on getting the warranty very nice very helpful . Very knowledgeable was right there to help. very helpful . Very knowledgeable was right there to help. More

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Great To work with the last 15 Years . We do all our EXP With Lombard Ford. We do all our EXP With Lombard Ford. More

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This is our second experience with Emma. That alone says how well we were treated. Friendly, 5 stars, Easy to work with, 5 stars. Knowledge of product, 5 stars. Price paid was a 10 star for That alone says how well we were treated. Friendly, 5 stars, Easy to work with, 5 stars. Knowledge of product, 5 stars. Price paid was a 10 star for the ESP plan we purchased. She knows how to retain a customer, a true professional. More

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I had an issue with the web page while buying the EXP and Emma took over and helped my sign up with her directly over the phone, Thank You Emma . and Emma took over and helped my sign up with her directly over the phone, Thank You Emma . More

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I recently purchased my second ESP through Lombard Ford. Emma is such an absolute pleasure and professional to deal with! I returned to Lombard due to the first interaction I had, which was painless and eas Emma is such an absolute pleasure and professional to deal with! I returned to Lombard due to the first interaction I had, which was painless and easily executed. Emma even helped to answer a question not involving the ESP! Really exceptional treatment of the customer, which is getting harder to find today. I may just have to buy my next truck from them... Cliff G. More

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Emma was very helpful with the ESP submission and answered all of my many questions. She was very knowledgeable of the coverage and made the process extremely easy. The price for the extended service answered all of my many questions. She was very knowledgeable of the coverage and made the process extremely easy. The price for the extended service plan through Lombard Ford was literally half the price compared to my local dealerships. I couldn't be happier with all the help from Emma and Lombard Ford. Thank you so much!! More

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This is my second warranty purchase through Lombard Ford and Emma Allen made the buying process even easier than my first purchase (hard to do since it was already an easy process). She helped with quotes and Emma Allen made the buying process even easier than my first purchase (hard to do since it was already an easy process). She helped with quotes and letting me know what plans my higher mileage vehicle would qualify for. This was really helpful since I was car shopping and making sure the vehicle would qualify for a warranty was extremely important to me. Thanks Emma! More

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I have worked with Emma Allen, at Lombard Ford twice now, for Extended Warranties; and she is terrific! Emma, is very knowledgeable, professional and personable! Emma, definitely provides for a "Concierge for Extended Warranties; and she is terrific! Emma, is very knowledgeable, professional and personable! Emma, definitely provides for a "Concierge Service" type of experience! Thank You, Emma! Best, Doyle Hughes More

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