Emma Allen
Emma Allen at Lombard Ford
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Emma Allen | Page 14

ESP Sales

Lombard Ford

385 New Hartford Rd
Barkhamsted, CT 06063

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5.0
279 Reviews
5.0

279 Reviews

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279 Reviews of Emma Allen

November 17, 2020

Dealership Rating

WOW, what a tremendous transaction this was, mainly due to Emma Allen and her extended warranty product line she represents. I was coming to a close on my Ford ESP 100,000 mile warranty and she seamlessly More

by jwatson006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 14, 2020

Dealership Rating
Employee Rating

Great place. Very friendlyHighly recommended. Quick Great place. Very friendly Highly recommended. Quick service in and out in a timely manner. Explained all work that was performed. Will definitely More

by dcase3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Darryl Case, Steven Weir, Ed Obrien, George Fogarty, Barbara Dew , Polly Brancato, Mark Jones, Daniel LoRusso

Nov 14, 2020

Lombard Ford responded

We can't thank you enough for all the great things you said about us. So glad that we are keeping you happy. See you on your next visit! Happy Holidays. Your friends at Lombard Ford

November 09, 2020

Dealership Rating
Employee Rating

Emma was very professional . She helped me roll my ESP over to my new SUV. I always buy the ESP.If I would have any questions I would ask for Emma. More

by GG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 29, 2020

Dealership Rating
Employee Rating

Emma was timely, made certain that the ESP plan had very little overlap with the previous plan. Experience was great and so was the price More

by michael-berkowitz
Recommend Dealer
Yes

October 28, 2020

Dealership Rating
Employee Rating

Emma was just outstanding! She was so helpful and explained the Ford Protect Warranty in great detail. She was so professional and pleasant in every way. More

by dcmustanggt
Customer Service
Friendliness
Price
Recommend Dealer
Yes

October 13, 2020

Dealership Rating
Employee Rating

Emma Allen is very helpful in buying the extended warranty Will definitely buy againFrom her when the time comesThe price is for an extended warranty at this dealership are very good. More

by mmichael305
Customer Service
Friendliness
Price
Recommend Dealer
Yes

October 08, 2020

Dealership Rating
Employee Rating

Emma was great! She takes time listening and treats you like you are family and priority being number one only. She has a great asset to your team. Emma shows a conscientious upbeat attitude and was extre More

by Jvisone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 13, 2020

Lombard Ford responded

Thank you for taking the time to let us know your thoughts on this experience, we truly appreciate your kind words, and your business!

September 29, 2020

Dealership Rating
Employee Rating

Emma’s service was fast, clear and spot on. It is a pleasure to deal with a pro who anticipates your questions and delivers precisely the right product. Doesn’t get better than that. Thanks Emma More

by dansole16051
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Oct 13, 2020

Lombard Ford responded

We are so glad you experienced the knowledge of our staff, we are proud of that knowledge in the industry and want all of our customers to experience it. Thank you!

September 22, 2020

Dealership Rating
Employee Rating

Emma is knowledgeable and efficient. She understood what we needed for the make and model of car that we own. The process was quick and easy. More

by dianepm17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 13, 2020

Lombard Ford responded

We like to customize your plan to you and your vehicle, we are so glad you experienced this with us, thank you!

September 16, 2020

Dealership Rating
Employee Rating

Emma was very friendly and helpful on extending my esp plan. I was able to save a lot of money compared to other dealerships I spoke with. It would be great if everyone we dealt with was this friendly a More

by teddyjoes
Friendliness
Price
Recommend Dealer
Yes
Oct 13, 2020

Lombard Ford responded

Thank YOU for letting us, and others know about your experience with us, we only want happy customers!

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