Emma Allen
Emma Allen at Lombard Ford
Refer Me

Emma Allen | Page 15

ESP Sales

Lombard Ford

385 New Hartford Rd
Barkhamsted, CT 06063

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5.0
277 Reviews
5.0

277 Reviews

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277 Reviews of Emma Allen

August 25, 2020

Dealership Rating
Employee Rating

Emma is very helpful and professional. She has helped me in the past with an extended service plan and now with a maintenance plan. I have referred other to Lombard and Emma for their warranty needs. More

by David123
Friendliness
Price
Recommend Dealer
Yes
Oct 13, 2020

Lombard Ford responded

Thank you so much for letting others know about your experience with us, we appreciate it and always welcome new customers to experience the way we assist them!

August 21, 2020

Dealership Rating
Employee Rating

Emma was very helpful and explained all my options. She is very knowledgeable about the extended warranty plans from Ford ESP. We discussed the plans and I returned her call the following day. Emma was g More

by eaganwarren
Recommend Dealer
Yes
Oct 13, 2020

Lombard Ford responded

Thank you so much for sharing, and for referrals, we greatly appreciate it all!

August 21, 2020

Dealership Rating
Employee Rating

I have not bought a car but I have bought several extended warranties. I have dealt with Emma on almost everyone. She is very helpful and Pleasant to talk to. I would go to her for all of my ford ext More

by Albertswartzfager
Recommend Dealer
Yes
Oct 13, 2020

Lombard Ford responded

And we will always give you the best customer service available, thank you for letting us know your feelings!

August 21, 2020

Dealership Rating
Employee Rating

We cancelled one warranty and purchased a new Ford ESP warranty on a different vehicle. Emma made it smooth and easy. This is the fourth extended warranty we have purchased through Lombard Ford and we cou More

by RTSHELTON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 13, 2020

Lombard Ford responded

We are so glad to make this an easy transition for our customers, thank you for taking the time to let us know!

August 21, 2020

Dealership Rating
Employee Rating

Bought my first car in 25 years and could not be happier! Rob and his staff are the absolute BEST! From start to finish Lombard Ford was simply amazing! I got the best deal on a car and could not be happi More

by James T.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Darryl Case, Steven Weir, Ed Obrien, George Fogarty, Barbara Dew , Anthony Alfieri, Robert Edwards, Mark Jones, Daniel LoRusso

Aug 21, 2020

Lombard Ford responded

WOW! We're speechless, and humbled. THANK YOU so much for sharing your experience James. We look forward to a life long relationship with you as well sir! Stay safe. Enjoy your Escape! Your friends at Lombard Ford

August 19, 2020

Dealership Rating
Employee Rating

Always a pleasure dealing with Emma ! She knows the product , explains options so I understand , and always sells it for a great price ! Thanks again ! More

by Jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 13, 2020

Lombard Ford responded

Thank you for sharing your experience, we truly appreciate it!

August 18, 2020

Dealership Rating
Employee Rating

Emma was very knowledgeable about the extended warranty and very pleasant to deal with. Her explanation of each section of the ESP Warranty and Maintenance Agreement was exceptional. Thank you Emma for mak More

by retiredguytoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 13, 2020

Lombard Ford responded

Thank you for your kind words! We want all of our customers to have this experience, thank you for your business and taking the time to write this.

August 17, 2020

Dealership Rating
Employee Rating

Great overall experience! I've been researching different products and calling around to a number of dealers and have been underwhelmed with the experience until speaking with Emma at Lombard Ford. More

by peetah75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 21, 2020

Lombard Ford responded

Thank you for letting us know how all aspects of this was for you! We appreciate you taking the time to share, and very much appreciate your business.

August 14, 2020

Dealership Rating
Employee Rating

I was very impressed how pleasant & helpful Emma was with my ESP warranty for my Ford truck. I would recommend Emma as well as Lombard Ford. Thanks for a great no hassle buying experience! Todd K More

by takaminoski
Recommend Dealer
Yes
Aug 21, 2020

Lombard Ford responded

Thank you for taking the time to let us, and all, know about your feelings on this transaction, we appreciate your business!

August 04, 2020

Dealership Rating
Employee Rating

Ranger Warranty Purchase Emma was professional and friendly. She was also very knowledgeable. Thia was great experience finding and purchasing an ESP Warranty. Price was much More

by Denny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 21, 2020

Lombard Ford responded

Thank you for your kind words, this is exactly how we want our customers to feel!

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