313 Reviews
Write a Review313 Reviews of Emma Allen
August 07, 2021
My second extended warranty with Lombard. Emma and Jack great to work with. Wonderful having real live person answer phone! Have recommended to others. great to work with. Wonderful having real live person answer phone! Have recommended to others. More
Other Employees Tagged: Jack
July 29, 2021
Emma has provided services/care/support that over the years has continually exceeded expectations. Lombard warranty and accessories are genuine Ford products for a fabulous discount. years has continually exceeded expectations. Lombard warranty and accessories are genuine Ford products for a fabulous discount. More
July 27, 2021
Excellent service the whole transaction of getting an extended warranty was excellent inspection of vehicle took 24 hours The whole process took two days would highly recommend extended warranty was excellent inspection of vehicle took 24 hours The whole process took two days would highly recommend More
July 27, 2021
I purchased extended warranty for my 2018 F150 Platinum. Emma provided numerous coverage and pricing options. I appreciate the care and time that Emma took to make process as easy and convenient as possible Emma provided numerous coverage and pricing options. I appreciate the care and time that Emma took to make process as easy and convenient as possible. More
July 24, 2021
I’ll make it simple. Recently 7-2021 I purchased my second extended warranty for a 2017 Escape. Emma made the process very easy. She listened and understood what I had to say, and added her own recomme second extended warranty for a 2017 Escape. Emma made the process very easy. She listened and understood what I had to say, and added her own recommendations where appropriate. I’m very comfortable with the end result. Rich More
July 02, 2021
For Protect Extended Service Plan Sales:Emma gave For Protect Extended Service Plan Sales: Emma gave herself 5 stars here, not me. She was so helpful and easy to talk to, she knew her stuff about For For Protect Extended Service Plan Sales: Emma gave herself 5 stars here, not me. She was so helpful and easy to talk to, she knew her stuff about Ford Protect (options, prices, coverage details...etc) and answered all my questions . She was courteous and considerate of her partner Jack who I had spoke with first giving me the option to reconnect with him. I've purchased at least 4 of these extended service plans for my trucks over the years and always from a local dealer here in Sacramento prior to this purchase to extend my current coverage. This experience was much better regarding price, service, options and convenience. I have to say I will be back talking with Lombard to get my next warranty. I also hope to work with or Emma or Jack when that day comes. Thank you Emma for the great experience yesterday! Derek More
June 29, 2021
I recently had the opportunity to work with Emma at Lombard Ford to renew my Ford ESP. Emma was very helpful and I got my ESP renewed. This is the 3rd renewal of my plan with Lombard and each has been Lombard Ford to renew my Ford ESP. Emma was very helpful and I got my ESP renewed. This is the 3rd renewal of my plan with Lombard and each has been wonderful. Wish I lived in Florida so I could work directly with them. Thanks again for your wonderful help. More
May 17, 2021
Emma was very personable, knowledgeable, and took the time to answer all my questions about an extended warranty for our new Lincoln! I would buy another extended warranty from her again and feel I will time to answer all my questions about an extended warranty for our new Lincoln! I would buy another extended warranty from her again and feel I will be supported for the duration of my warranty by Emma and the Lombard Ford team! More
May 11, 2021
Emma was a pleasure to work with. I had a couple of questions about extending the warranty that was expiring on my Mustang. Renewal took just a few minutes and done. 5 stars in my book and will be a r questions about extending the warranty that was expiring on my Mustang. Renewal took just a few minutes and done. 5 stars in my book and will be a repeat customer. More

