Emma Allen
Emma Allen at Lombard Ford

Emma Allen | Page 19

ESP Sales

Lombard Ford

385 New Hartford Rd
Barkhamsted, CT 06063

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5.0
313 Reviews
5.0

313 Reviews

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313 Reviews of Emma Allen

August 21, 2020

Dealership Rating
Employee Rating

I have not bought a car but I have bought several extended warranties. I have dealt with Emma on almost everyone. She is very helpful and Pleasant to talk to. I would go to her for all of my ford ext More

by Albertswartzfager
Recommend Dealer
Yes
Oct 13, 2020

Lombard Ford responded

And we will always give you the best customer service available, thank you for letting us know your feelings!

August 19, 2020

Dealership Rating
Employee Rating

Always a pleasure dealing with Emma ! She knows the product , explains options so I understand , and always sells it for a great price ! Thanks again ! More

by Jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 13, 2020

Lombard Ford responded

Thank you for sharing your experience, we truly appreciate it!

August 18, 2020

Dealership Rating
Employee Rating

Emma was very knowledgeable about the extended warranty and very pleasant to deal with. Her explanation of each section of the ESP Warranty and Maintenance Agreement was exceptional. Thank you Emma for mak More

by retiredguytoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 13, 2020

Lombard Ford responded

Thank you for your kind words! We want all of our customers to have this experience, thank you for your business and taking the time to write this.

August 17, 2020

Dealership Rating
Employee Rating

Great overall experience! I've been researching different products and calling around to a number of dealers and have been underwhelmed with the experience until speaking with Emma at Lombard Ford. More

by peetah75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 21, 2020

Lombard Ford responded

Thank you for letting us know how all aspects of this was for you! We appreciate you taking the time to share, and very much appreciate your business.

Aug 21, 2020

Lombard Ford responded

Thank you for letting us know how all aspects of this was for you! We appreciate you taking the time to share, and very much appreciate your business.

Mar 03, 2024

peetah75 responded

thanks again for sending over the additional brochures. :)

August 14, 2020

Dealership Rating
Employee Rating

I was very impressed how pleasant & helpful Emma was with my ESP warranty for my Ford truck. I would recommend Emma as well as Lombard Ford. Thanks for a great no hassle buying experience! Todd K More

by takaminoski
Recommend Dealer
Yes
Aug 21, 2020

Lombard Ford responded

Thank you for taking the time to let us, and all, know about your feelings on this transaction, we appreciate your business!

Aug 21, 2020

Lombard Ford responded

Thank you for taking the time to let us, and all, know about your feelings on this transaction, we appreciate your business!

August 04, 2020

Dealership Rating
Employee Rating

Ranger Warranty Purchase Emma was professional and friendly. She was also very knowledgeable. Thia was great experience finding and purchasing an ESP Warranty. Price was much More

by Denny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 21, 2020

Lombard Ford responded

Thank you for your kind words, this is exactly how we want our customers to feel!

Aug 21, 2020

Lombard Ford responded

Thank you for your kind words, this is exactly how we want our customers to feel!

July 30, 2020

Dealership Rating
Employee Rating

Great employee This is my second extended warranty thru Lombard Ford. In my contact with Emma she has supplied me with the information I needed to purchase a extend More

by ehr0225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 21, 2020

Lombard Ford responded

Thank you so much for taking the time to share your experience, we are so thankful for our customers!

Aug 21, 2020

Lombard Ford responded

Thank you so much for taking the time to share your experience, we are so thankful for our customers!

June 27, 2020

Dealership Rating
Employee Rating

Emma was great in renewing my ESP - just wish her calculator had missed a few bucks. Lombard Ford - can't comment other then if she is their typical employee, they are head and shoulders above a c More

by yogini25031
Recommend Dealer
Yes

June 19, 2020

Dealership Rating
Employee Rating

Purchase of an Extended Warranty I started working with Emma Allen in January, 2020. She was wonderful in answering all my questions. Since January, I communicated with Emma on severa More

by Nathan
Recommend Dealer
Yes
Jun 25, 2020

Lombard Ford responded

Thank you so much for taking the time to say this, we will always stick with our customers through the process, and throughout the coverage, should you ever have any questions or concerns. Thank you!

June 11, 2020

Dealership Rating
Employee Rating

Emma was a tremendous help to me when I chose to purchase Fords extended Premium Warranty Package. Emma guided me through the process and answered all my questions. More

by MR.Seed
Recommend Dealer
Yes
Jun 25, 2020

Lombard Ford responded

Thank you for taking the time to voice your experience, we always want our customers to choose exactly the right plan for themselves.

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