Emma Allen
Emma Allen at Lombard Ford

Emma Allen | Page 18

ESP Sales

Lombard Ford

385 New Hartford Rd
Barkhamsted, CT 06063

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5.0
313 Reviews
5.0

313 Reviews

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313 Reviews of Emma Allen

October 08, 2020

Dealership Rating
Employee Rating

Emma was great! She takes time listening and treats you like you are family and priority being number one only. She has a great asset to your team. Emma shows a conscientious upbeat attitude and was extre More

by Jvisone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 13, 2020

Lombard Ford responded

Thank you for taking the time to let us know your thoughts on this experience, we truly appreciate your kind words, and your business!

September 29, 2020

Dealership Rating
Employee Rating

Emma’s service was fast, clear and spot on. It is a pleasure to deal with a pro who anticipates your questions and delivers precisely the right product. Doesn’t get better than that. Thanks Emma More

by dansole16051
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Oct 13, 2020

Lombard Ford responded

We are so glad you experienced the knowledge of our staff, we are proud of that knowledge in the industry and want all of our customers to experience it. Thank you!

September 22, 2020

Dealership Rating
Employee Rating

Emma is knowledgeable and efficient. She understood what we needed for the make and model of car that we own. The process was quick and easy. More

by dianepm17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 13, 2020

Lombard Ford responded

We like to customize your plan to you and your vehicle, we are so glad you experienced this with us, thank you!

September 16, 2020

Dealership Rating
Employee Rating

Emma was very friendly and helpful on extending my esp plan. I was able to save a lot of money compared to other dealerships I spoke with. It would be great if everyone we dealt with was this friendly a More

by teddyjoes
Friendliness
Price
Recommend Dealer
Yes
Oct 13, 2020

Lombard Ford responded

Thank YOU for letting us, and others know about your experience with us, we only want happy customers!

September 15, 2020

Dealership Rating
Employee Rating

I have not been to the dealership but worked with Emma over the phone on an extended warranty. Very helpful and nice! Made my decision easy! More

by Debbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 13, 2020

Lombard Ford responded

Thank you for taking the time to share your experience, for your business, and we are glad you are happy with all of this and your purchase!

September 03, 2020

Dealership Rating
Employee Rating

Emma was extremely helpful, friendly and professional. She explained my extended warranty and made it an easy process. No pushy salesmanship, just the way it should be done ! More

by John F. Pickel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 13, 2020

Lombard Ford responded

This is how we want all of our customers to feel, thank you for sharing!

August 25, 2020

Dealership Rating
Employee Rating

Emma is very helpful and professional. She has helped me in the past with an extended service plan and now with a maintenance plan. I have referred other to Lombard and Emma for their warranty needs. More

by David123
Friendliness
Price
Recommend Dealer
Yes
Oct 13, 2020

Lombard Ford responded

Thank you so much for letting others know about your experience with us, we appreciate it and always welcome new customers to experience the way we assist them!

August 21, 2020

Dealership Rating
Employee Rating

Bought my first car in 25 years and could not be happier! Rob and his staff are the absolute BEST! From start to finish Lombard Ford was simply amazing! I got the best deal on a car and could not be happi More

by James T.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Darryl Case, Steven Weir, George Fogarty , Anthony Alfieri, Barbara Dew, Robert Edwards, Mark Jones, Daniel LoRusso, Ed Obrien

Aug 21, 2020

Lombard Ford responded

WOW! We're speechless, and humbled. THANK YOU so much for sharing your experience James. We look forward to a life long relationship with you as well sir! Stay safe. Enjoy your Escape! Your friends at Lombard Ford

Aug 21, 2020

Lombard Ford responded

WOW! We're speechless, and humbled. THANK YOU so much for sharing your experience James. We look forward to a life long relationship with you as well sir! Stay safe. Enjoy your Escape! Your friends at Lombard Ford

August 21, 2020

Dealership Rating
Employee Rating

Emma was very helpful and explained all my options. She is very knowledgeable about the extended warranty plans from Ford ESP. We discussed the plans and I returned her call the following day. Emma was g More

by eaganwarren
Recommend Dealer
Yes
Oct 13, 2020

Lombard Ford responded

Thank you so much for sharing, and for referrals, we greatly appreciate it all!

August 21, 2020

Dealership Rating
Employee Rating

We cancelled one warranty and purchased a new Ford ESP warranty on a different vehicle. Emma made it smooth and easy. This is the fourth extended warranty we have purchased through Lombard Ford and we cou More

by RTSHELTON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 13, 2020

Lombard Ford responded

We are so glad to make this an easy transition for our customers, thank you for taking the time to let us know!

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