Emma Allen
Emma Allen at Lombard Ford

Emma Allen | Page 24

ESP Sales

Lombard Ford

385 New Hartford Rd
Barkhamsted, CT 06063

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5.0
313 Reviews
5.0

313 Reviews

Write a Review

313 Reviews of Emma Allen

September 03, 2019

Dealership Rating
Employee Rating

Ford ESP Emma Allen-Above and beyond excellent service. Very helpful and went out of her way to make this an easy decision to purchase. She’s the reason I pur More

by rexedmiston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 04, 2019

Lombard Ford responded

We try our best to make this painless and easy, we're so glad you experienced that! Thank you much for your kind words, and for your continued business.

Sep 04, 2019

Lombard Ford responded

We try our best to make this painless and easy, we're so glad you experienced that! Thank you much for your kind words, and for your continued business.

September 03, 2019

Dealership Rating
Employee Rating

Ford protection plan I purchased a ford protection plan for my 2015 f150 Emma was very helpful in helping me choose the best plan and at the right. Her customer service i More

by Ddienert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 04, 2019

Lombard Ford responded

Thank you for taking the time to write this, we strive for excellence in customer service. And thank you for your business!

Sep 04, 2019

Lombard Ford responded

Thank you for taking the time to write this, we strive for excellence in customer service. And thank you for your business!

August 20, 2019

Dealership Rating
Employee Rating

Extended warranty Emma was friendly, pleasant, efficient and patient when discussing the service. She explained all the options clearly. It was a pleasure to speak with More

by Charlie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 20, 2019

Lombard Ford responded

That is our aim, thank you so much for your kind words, and for your business!

Aug 20, 2019

Lombard Ford responded

That is our aim, thank you so much for your kind words, and for your business!

August 12, 2019

Dealership Rating
Employee Rating

AWESOME CUSTOMER SERVICE This has been the 3rd time I have renewed my ESP purchase with Emma and she has always been approachable and understands my concerns. She definitely p More

by I AM AF1
Recommend Dealer
Yes
Aug 13, 2019

Lombard Ford responded

Thank you so much for your kind words, we always hope this is a painless process for our customers. And thank you for your continued business!

Aug 13, 2019

Lombard Ford responded

Thank you so much for your kind words, we always hope this is a painless process for our customers. And thank you for your continued business!

August 08, 2019

Dealership Rating
Employee Rating

Excellant !! Emma is very Helpful and Knowable . I am a repeat customer ,I needed to extend warranty on Lincoln and Emma walked me through easily , Thanks More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 13, 2019

Lombard Ford responded

Thanks Dan, we strive to make this an easy transaction, and thank you for your continued business!

Aug 13, 2019

Lombard Ford responded

Thanks Dan, we strive to make this an easy transaction, and thank you for your continued business!

August 02, 2019

Dealership Rating
Employee Rating

Emma was the best. She walked me through the whole thing. She answered all my questions,and did not rush though. This is my second time getting esp. And if I need another I will be sure to call EMMA. More

by bob1954
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George Fogarty

Aug 13, 2019

Lombard Ford responded

Thank you! We would be nothing without our repeat customers :-)

Aug 13, 2019

Lombard Ford responded

Thank you! We would be nothing without our repeat customers :-)

August 02, 2019

Dealership Rating
Employee Rating

ESP for my sons car Recently called and spoke with Emma. She was so friendly and personable. She answered all of my questions and explained everything in detail. After More

by Char
Recommend Dealer
Yes
Aug 13, 2019

Lombard Ford responded

This is exactly what we aim for, thank you for the recognition, and your business!

Aug 13, 2019

Lombard Ford responded

This is exactly what we aim for, thank you for the recognition, and your business!

August 02, 2019

Dealership Rating
Employee Rating

Great Experience Emma Allen was just a joy to deal with and very professional and familiar with the warranty plan that best fit the terms I was needing. More

by Bullxxxx123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 13, 2019

Lombard Ford responded

Thank you, we truly try and mold plans to our customers' specific needs. Thank you for your business!

Aug 13, 2019

Lombard Ford responded

Thank you, we truly try and mold plans to our customers' specific needs. Thank you for your business!

August 01, 2019

Dealership Rating
Employee Rating

Professional and easy to work with I am a repeat customer and find the employees very helpful and professional. Emma Allen knows the product and was very efficient. Keep up the great c More

by Greatsoinds
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 05, 2019

Lombard Ford responded

This is exactly how we want our customers, first time and continuous, to feel, thank you!

Aug 13, 2019

Lombard Ford responded

This is exactly how we want our customers, first time and continuous, to feel, thank you!

July 18, 2019

Dealership Rating
Employee Rating

Awsomeness The best Price for ESP want to use flawless service everything went smooth . Have already recommended to a few friends and family members if I cou More

by Jetsetter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 19, 2019

Lombard Ford responded

Thank you! We truly appreciate your kind words and your business.

Jul 19, 2019

Lombard Ford responded

Thank you! We truly appreciate your kind words and your business.

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