"Certified used suv"
- Very disapointed customer
Found lumbar ford online , to buy used suv for girlfriend for Xmas, paid cash! Was told suv had been completely cked, paid over 20,000$ before we drove off lot found sunroof was broken. They said as soon as my extended warranty kicked in they would fix it, I paid another 2425$ for warranty and was told to bring suv back( 2 hour drive) to b fixed! 3 wks later it’s 4 day till Xmas and still no suv!! Watch ur paper work!! I was over charged on trade in buy out! 250$!! Over charged on registration fees! Another 250$! Charged 160$ for etched glass! ( they said big sav on ins!!( xxxxxxxx) saves 4$ a year!! Never met a bunch of sneaky, lies, don’t return phone calls!! Take ur money somewhere else!!!! This was supposed to be a nice Xmas gift! It’s been a horrible experience!!!
- Marc L
No Hassles. Honest and very professional dealership to do business with. They go above and beyond and work extremely hard to find you the vehicle to for you needs.
- AAlbany F150
I would hIghly recommend them. They treated me as if I were family. Everyone was very friendly and down to earth. The owner made time to say high and thank you each time we were there.
Other Employees Tagged:
, Mike Mans from finance
"Lombard Ford Experience"
For the past 35 years I have purchased numerous trucks and cars from Lombard Ford. From owner, Rob Lombard, to every sales person, mechanic, service agent or office personnel, we were always extremely satisfied. I can't say enough good things about Lombard Ford and it certainly is the best car dealership I ever did business with.
"After sale support"
A great experience with Lombard. Had an issue with millage on my ESP plan. Lombard was quick to get the discrepancy resolved and communicated in a very timely manner. Great people and great customer service.
"2018 Ford Explorer "
- Laurence Burrows
Excellent dealership all the way around!!! Everyone is so helpful and knowledgeable about the Ford products. If there is something that one does not know about they will immediately get the answer for you. I have been buying cars and trucks from them since 1994. I am from NJ but throughly enjoy my trip up there and the warm relationship that has developed over the years. I recommend Lombard Ford to my family and friends.
Lombard Ford is top notch! Mark the salesman always goes above and beyond to take care of my car and truck needs. I have purchased many vehicles from Lombard Ford and the process is always absolutely painless and enjoyable. So quick and professional. I always feel like family here from the sales department to the service and parts departments. I would recommend Lombard Ford to anyone who is looking for a new or used vehicle.
"Excellent experience with knowledgeable people!"
- John G
Everything went smooth on the purchase of my certified preowned F-150, everyone was friendly right from the start and if you’re looking to purchase and new or used car or truck you should check out Lombard Ford. Thank you again to Barb Dew, Mike Mans, George Fogarty and Rob Lombard for everything.
"If you have to buy a car...."
I cannot imagine that buying a car is anybody's idea of a "good time..." That said - the folks up at Lombard were friendly, helpful, and efficient. The experience was as low-stress as buying a car could be. Thanks, Barbara & Dan!
- Concerned customer
We have been a loyal customers for 10years.Rob and george went above and beyond to ensure we were satisfied and pleased with the service and outcome. Thank you very much!!