Emma Allen | Page 29

Ford ESP and Preium Maint Plans This is my second "go around" with Lombard Ford on the purchase of service plans for new vehicles. These plans are very cost-effective compared to "n This is my second "go around" with Lombard Ford on the purchase of service plans for new vehicles. These plans are very cost-effective compared to "normal" dealer prices and they represent great value. Lombard Ford's team is "top notch" at listening and finding the right plan to suit each individual buyer. They are professional, forthright, courteous, knowledgeable and friendly. Most importantly, they are easy to work with and always responsive. I like their plans so much, I wish they offered the same thing on other vehicles beside Ford products! More

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Service Contract I worked with Emma to purchase and extended warranty for my Ford F150. This was one of the best experiences I've ever had dealing with an auto dealer I worked with Emma to purchase and extended warranty for my Ford F150. This was one of the best experiences I've ever had dealing with an auto dealer. Her follow up and overall customer service was the best! More

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Great service ! Emma was. Very knowledgeable and help! Great service ! Emma was very knowledgeable and helpful. We purchased a warranty from her! She explained the terms of warrant! Our ford dealer didn't Great service ! Emma was very knowledgeable and helpful. We purchased a warranty from her! She explained the terms of warrant! Our ford dealer didn't offer a ford warranty! More

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Timely, accurate, fast service I received a call about my soon to expire extended warranty. The call was gracious, a followup, and quickly described options, even offered to call b I received a call about my soon to expire extended warranty. The call was gracious, a followup, and quickly described options, even offered to call back in a few days to allow the current warranty to expire, or more nearly so I suppose is more accurate. A welcome interaction with a knowledgeable person. More

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Extend your Ford ESP Here ! We have been a Ford family for a while. I enjoy the piece of mind that I get knowing that our cars will be serviced by a Ford dealer with minimal out We have been a Ford family for a while. I enjoy the piece of mind that I get knowing that our cars will be serviced by a Ford dealer with minimal out of pocket expense and rental car coverage. We have a Fusion Hybrid, an Escape Hybrid, and a Flex. Two have have limited packages. While they haven't been trouble, they are rather complicated and I prefer to have Ford Certified service performed on them. I remember finding Lombard Ford for a Ford warranty when I shopped around the internet for a previous car that we ultimately didn't buy.I prefer to pay fixed warranty costs vs pay as you go maintenance. As my extended warranty was ending, Ford offered me a Continued Service Plan. It seemed similar to my ESP but not as good. It also requires authorizations before service and cost considerably more than continuing your original ESP. I decided to call Lombard Ford for a quote. Emma at Lombard was wonderful to work with and answered all my questions and spent the time to review all of the options available. Ford will even allow you to finance your ESP over 12 months with auto-pay charged to your credit card. So with a down payment and one year of hundred dollar payments, I have 4 more years of warranty coverage. I love my Fusion Hybrid and now have new car piece of mind for four more years for no where near the cost of a new car. Thank You Emma and Jack for all of your help ! Give them a call or visit their internet site lombardfordwarrantys.com They beat everyone else's prices substantially. I'm happy and I'm sure that you will be too. You can find a much better way to spend all the money that they will save you ! More

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ESP Warranty I needed to extend my warranty coverage. I contacted Emma Allen and she explained all the programs and prices that were available. Her pricing was muc I needed to extend my warranty coverage. I contacted Emma Allen and she explained all the programs and prices that were available. Her pricing was much better then other dealers I checked with and she explained everything in a much better manner. She was a pleasure to do business with and I would highly recommend her. More

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ESP WARRUNTY This is my second extension on my ESP, Emma has been extremely helpful. I would recommend the ESP to everyone, i was directed to the proper product sa This is my second extension on my ESP, Emma has been extremely helpful. I would recommend the ESP to everyone, i was directed to the proper product saving me money.. More

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purchasing esp warranty Excellent service provided by Emma Allen in dealing with my purchase of my 5th ESP warranty from Lombard. Quick, friendly, and a good deal provided. Excellent service provided by Emma Allen in dealing with my purchase of my 5th ESP warranty from Lombard. Quick, friendly, and a good deal provided. More

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Purchasing my Ford ESP Warranty From my first contact to the conclusion of my purchase Emma was a pleasure to deal with. She was very helpful and I felt that she had my best interest From my first contact to the conclusion of my purchase Emma was a pleasure to deal with. She was very helpful and I felt that she had my best interest in mind. Thank you Emma for all of your help! More

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Emma-ESP sales During my research and price comparison of "Ford Protect" ESPs for my 2015 Expedition I visited Lombard Ford's website numerous times. The site was ve During my research and price comparison of "Ford Protect" ESPs for my 2015 Expedition I visited Lombard Ford's website numerous times. The site was very informative and an easy to use resource. When I had to call for pricing on the Maintenance Program, to my surprise a human answered and not an ongoing menu of choices. The human's name was Emma Allen and was, and is, exceptionally helpful in my research and eventual purchase of ESP plans. Granted, the competitive pricing from Lombard Ford got my attention initially but, it was the knowledge, patience, and customer focused service from Emma that sold me. A level of service, knowledge and helpfulness that is very rare in today's marketplace !! I just can't say enough positive things about Emma. It took me several phone conversations to decide and Emma always had, or quickly accessed, answers to my questions. I honestly feel she did her best in obtaining the lowest price possible, drastically lower than any other estimates I obtained. I definitely recommend Emma in Internet Sales at LombardFord.com to anyone looking to buy Ford Protect ESP Plans. Matt W. More

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