Emma Allen | Page 3

Been great to work with on two different warranty set ups! Have handled my claims with 0 issues! ups! Have handled my claims with 0 issues! More

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Emma was very pleasant, helpful and knowledgeable when it came time for us to renew our warranty. It was a pleasure to speak and work with her. It was the best customer service experience we have ever had. came time for us to renew our warranty. It was a pleasure to speak and work with her. It was the best customer service experience we have ever had. Great job Emma!!!!! More

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Emma was the most helpful and professional that anyone could be. She made the process very straightforward and easy. I would not hesitate in recommending her to the utmost. could be. She made the process very straightforward and easy. I would not hesitate in recommending her to the utmost. More

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emma is customer service in a human being and that says it all-go to her with confidence you are getting the absolute best. it all-go to her with confidence you are getting the absolute best. More

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Emma was great to work with again. This is my second ESP from Lombard Ford. I traded my vehicle I had purchased the warranty for. I called to cancel and purchase another ESP for the ve This is my second ESP from Lombard Ford. I traded my vehicle I had purchased the warranty for. I called to cancel and purchase another ESP for the vehicle I traded for. Emma canceled the remaining time on my first warranty and applied my refunded amount to my new purchase. The process was seamless! I am now covered in my new to me F250. I will be calling Emma back to purchase another ESP for my wife’s new 2023 Ford Explorer! No other dealer comes to mind for me except Emma and Lombard Ford for my ESP needs ! More

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Emma was great to work with. She had answers to all of my questions and was very pleasant helping me extend my warranty. Highly recommended, She had answers to all of my questions and was very pleasant helping me extend my warranty. Highly recommended, More

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Emma was great. Explained warranty options well and made sure I understood what I was getting with the coverage. Explained warranty options well and made sure I understood what I was getting with the coverage. More

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Referred by my brother who has purchased several extended warranty plans through Lombard: excellent to work with, professional yet very personable! Highly recommended. warranty plans through Lombard: excellent to work with, professional yet very personable! Highly recommended. More

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Emma is the ESP expert! Always has prompt and detailed responses to my questions, very friendly and helpful in choosing the right plan. Even though I live in Nevada I go to Always has prompt and detailed responses to my questions, very friendly and helpful in choosing the right plan. Even though I live in Nevada I go to Emma for the best in customer service. More

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Emma Allen is great! ! I currently have four ESP plans purchased on the 'net through Lombard/Emma. and she has done a superb job taking care of me. Plus, she keeps me up ! I currently have four ESP plans purchased on the 'net through Lombard/Emma. and she has done a superb job taking care of me. Plus, she keeps me updated on when the plans are about to expire, in case I want to extend them. Thanks, Emma!! Ron More

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