Emma Tompkins

Was never called when car was completed. Was told would do update that was not completed, and then they said they’d call the next day to have car picked up to complete update. Again no call Was told would do update that was not completed, and then they said they’d call the next day to have car picked up to complete update. Again no call More

by splanda78 Verified Customer Verified Customer

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There was a couple of hiccups but Liam put it all together! Professional and courtesy was very well promoted! together! Professional and courtesy was very well promoted! More

by mgobluefan61 Verified Customer Verified Customer

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The service center is always Friendly to work with and easy to schedule services online. easy to schedule services online. More

by miistyhull Verified Customer Verified Customer

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They were professional, knowledgeable, and very helpful. Our salesperson was friendly, knowledgeable and had expertise. Our salesperson was friendly, knowledgeable and had expertise. More

by debraperkins3215 Verified Customer Verified Customer

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Liam is great! He always goes out of his way to make sure that I’m happy with my experience and my vehicle. I give him a 10! He always goes out of his way to make sure that I’m happy with my experience and my vehicle. I give him a 10! More

by jamied.1208 Verified Customer Verified Customer

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The staff was extremely friendly and knowledgeable and made the process painless. Additionally, the dealership was extremely clean and welcoming. made the process painless. Additionally, the dealership was extremely clean and welcoming. More

by Heinemann Verified Customer Verified Customer

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They sold me a truck i couldn't use and wouldn't correct their mistake their mistake More

by bowwow71 Verified Customer Verified Customer

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Great experience. Parker was awesome. Love the Jeep. Wife was very happy to get it for early Christmas present. Parker was awesome. Love the Jeep. Wife was very happy to get it for early Christmas present. More

by charleskujawa59 Verified Customer Verified Customer

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Purchased a vehicle, salesman said they would fix certain issues. Dropped car off on Friday before thanksgiving, they said they would have it done by Monday or Tuesday of following week. That week came and w issues. Dropped car off on Friday before thanksgiving, they said they would have it done by Monday or Tuesday of following week. That week came and went and they said they were waiting for parts and would get in couple days and can would be ready the next following week on Monday or Tuesday, then on that next Tuesday I call again and they said again they are waiting for parts and that the car would be ready on the next following Monday or Tuesday. I go in that following Monday and service tell me they still waiting on parts , I explained that they have been telling me that for weeks now, he went to the back and came back out and said they had the parts and they would have car ready that evening or next day. So the next day I called again and they said I could pick up the car at 5pm. I truly do not believe they had to wait 3 weeks for parts, I could have kept my car until they had the parts if that was the case but they didn’t want to give me my car back. The fact it took almost a month to get brakes and shocks fixed was absolutely ridiculous. I could have went to any parts store and got the parts in minutes. I also use to deliver the parts to your dealership when I worked for black horse carriers/penske, and I know dealers order parts one day and get the parts the next day unless they order to late in the day or was a holiday or weekend. So I know for a fact that my car literally just sat outside and was not gonna get touched for a long time despite already having the parts on hand, it was because I didn’t have to pay for the repairs so u had no rush to do it and just kept lying to me every day. I would never buy a vehicle from your dealership or have repairs done at your dealership again. More

by brandonlrathbun Verified Customer Verified Customer

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Salesman made me feel like family and explained everything really well. Michael came in on his day off to make sure I was taken care of. I felt great driving away in my 2025 Ram 2500. I will defini everything really well. Michael came in on his day off to make sure I was taken care of. I felt great driving away in my 2025 Ram 2500. I will definitely recommend and buy again from LaFontaine. More

by Brian Bertsch Verified Customer Verified Customer

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