Emma Tompkins

Purchased a vehicle, salesman said they would fix certain issues. Dropped car off on Friday before thanksgiving, they said they would have it done by Monday or Tuesday of following week. That week came and w issues. Dropped car off on Friday before thanksgiving, they said they would have it done by Monday or Tuesday of following week. That week came and went and they said they were waiting for parts and would get in couple days and can would be ready the next following week on Monday or Tuesday, then on that next Tuesday I call again and they said again they are waiting for parts and that the car would be ready on the next following Monday or Tuesday. I go in that following Monday and service tell me they still waiting on parts , I explained that they have been telling me that for weeks now, he went to the back and came back out and said they had the parts and they would have car ready that evening or next day. So the next day I called again and they said I could pick up the car at 5pm. I truly do not believe they had to wait 3 weeks for parts, I could have kept my car until they had the parts if that was the case but they didn’t want to give me my car back. The fact it took almost a month to get brakes and shocks fixed was absolutely ridiculous. I could have went to any parts store and got the parts in minutes. I also use to deliver the parts to your dealership when I worked for black horse carriers/penske, and I know dealers order parts one day and get the parts the next day unless they order to late in the day or was a holiday or weekend. So I know for a fact that my car literally just sat outside and was not gonna get touched for a long time despite already having the parts on hand, it was because I didn’t have to pay for the repairs so u had no rush to do it and just kept lying to me every day. I would never buy a vehicle from your dealership or have repairs done at your dealership again. More

by brandonlrathbun Verified Customer Verified Customer

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Salesman made me feel like family and explained everything really well. Michael came in on his day off to make sure I was taken care of. I felt great driving away in my 2025 Ram 2500. I will defini everything really well. Michael came in on his day off to make sure I was taken care of. I felt great driving away in my 2025 Ram 2500. I will definitely recommend and buy again from LaFontaine. More

by Brian Bertsch Verified Customer Verified Customer

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The salesman we worked with, Parker Harris, went above and beyond and made it a great experience! and beyond and made it a great experience! More

by JOCELYNDOLGIKH Verified Customer Verified Customer

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The now general manager Drew, sold us our 2010 ram brand new, and that experience was such a Great one, that We wanted to return to replace our 2010 with a new 2026 Ram, at this dealership. Liam our sales new, and that experience was such a Great one, that We wanted to return to replace our 2010 with a new 2026 Ram, at this dealership. Liam our salesman, seemed down to earth, very easy-going, and Great to work with, We would send anyone we know -Family or friends His way! 15 years later, to have once again, a Great experience -was Fantastic!! 🥳🏁 More

by MARKSTORNANT Verified Customer Verified Customer

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Very good experience,everyone was very polite to work with and vert vert very friendly with and vert vert very friendly More

by rebeccapost Verified Customer Verified Customer

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The salesman was professional, patient and very helpful. The whole process was very easy. I will be back for more vehicles. The whole process was very easy. I will be back for more vehicles. More

by enash1971 Verified Customer Verified Customer

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These guys are great to work with. They have found us a vehicle every time at a price that we could afford! Liam has gone above and beyond every time too find us the right vehicle. Dil They have found us a vehicle every time at a price that we could afford! Liam has gone above and beyond every time too find us the right vehicle. Dillion has always been able to make the numbers work and Emma has been on top of the paperwork without fail. Thank you guys!! More

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The process was smooth and all of our questions were answered. I really enjoyed the fancy table for electric signatures. answered. I really enjoyed the fancy table for electric signatures. More

by JLYNNPECK7 Verified Customer Verified Customer

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Great experience, not pushy, but quick to reply, answer questions.and follow thru on requests. I would recommend anyone to buy a car with LaFontaine. questions.and follow thru on requests. I would recommend anyone to buy a car with LaFontaine. More

by elsermatt Verified Customer Verified Customer

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Patient with us. Considering we traded in two and test drove two, relatively fast experience. N̈ml Considering we traded in two and test drove two, relatively fast experience. N̈ml More

by keltharen Verified Customer Verified Customer

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