Emmaly Garland | Page 33

Total professionals I met Scott at the Peoria Auto Show and he worked well with us to put us in a new CR-V. Very friendly, no pressure, but works hard to help you find t I met Scott at the Peoria Auto Show and he worked well with us to put us in a new CR-V. Very friendly, no pressure, but works hard to help you find the vehicle that’s best for you. I’d send anybody to Scott that’s interested in looking for a Honda. More

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Always helpful I am always treated well at Bob Lindsey Honda. I am provided with a courtesy vehicle if possible (which is most of the time). Excellent experience! I am always treated well at Bob Lindsey Honda. I am provided with a courtesy vehicle if possible (which is most of the time). Excellent experience! More

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Great Service people nice and friendly and willing to meet my needs with my Honda. The engine air filter labor was a bit pricey for my taste but glad they Service people nice and friendly and willing to meet my needs with my Honda. The engine air filter labor was a bit pricey for my taste but glad they found it needed replaced More

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Service/Recall Vehicle needed oil change and recall notice had been sent. Emmaly asked about doing 30K service and it was completed on time as promised. Way to go Em Vehicle needed oil change and recall notice had been sent. Emmaly asked about doing 30K service and it was completed on time as promised. Way to go Emmaly More

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Great service overall! Linzy Fuller is extremly helpful. Our vehicles required diagnosing and a fair amount of work. The team communicates effectively and accommodates to every extent possible. They provid Our vehicles required diagnosing and a fair amount of work. The team communicates effectively and accommodates to every extent possible. They provide clear explanations of the work that needs to be done and the most cost effective way to solve the issues. More

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Regular maintenance service on Honda CR-V. Excellent experience from the moment I arrived at the dealership. Everyone was courteous and attentive to my needs. Service consultant was very help Excellent experience from the moment I arrived at the dealership. Everyone was courteous and attentive to my needs. Service consultant was very helpful and knowledgeable. More

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Lube oil filter check over Performed L O F. Found object in tire. Repaired it after consulting me. All went well.I will bring car back for more service as needed. Performed L O F. Found object in tire. Repaired it after consulting me. All went well.I will bring car back for more service as needed. More

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great service. I scheduled an oil change. I was greeted pleasantly by Emmaly. she asked if I had any other concerns and I told her of a problem I noticed with the we I scheduled an oil change. I was greeted pleasantly by Emmaly. she asked if I had any other concerns and I told her of a problem I noticed with the weatherstripping. she contacted the manager and he said he could replace it as part of the warranty. great service and would recommend it to others. also the waiting area was quite nice. More

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Oil change & tire rotation The work was done in a timely fashion. The waiting room is comfortable and offers entertainment and refreshments. The staff is professional. My ser The work was done in a timely fashion. The waiting room is comfortable and offers entertainment and refreshments. The staff is professional. My service girl let me know what major service would be required for my car and when it should be done. More

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Emmaly is terrific. I have on occasion been frustrated with this dealership when forced to speak to an out of town unknown person at a clearinghouse in a distant place to I have on occasion been frustrated with this dealership when forced to speak to an out of town unknown person at a clearinghouse in a distant place to set up a service appointment. On the other hand, I have had a couple of interactions with Emmaly and she is consistently competent and professional. Management needs to know how important it is to have good employees like Emmaly to keep customers coming back and buying more vehicles. Service departments make or break car dealerships. I am grateful to have found Emmaly. More

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