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Emmanuel Soto
Emmanuel Soto at City Limits Nissan

Emmanuel Soto | Page 4

Service Advisor

City Limits Nissan

4914 S I-35 Frontage Rd
Austin, TX 78745

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4.7
35 Reviews
4.7

35 Reviews

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35 Reviews of Emmanuel Soto

September 13, 2025

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Employee Rating

My visit to City Limits Nissan was disappointing. I wasn’t told until I arrived that it would take 2-3 days for a diagnostic of my problem. I couldn’t leave my car for that long so the service didn More

by budagibert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Sep 15, 2025

City Limits Nissan responded

We are sorry to hear you had a less than satisfactory visit with the service team and appreciate you bringing this to our attention. We will use your feedback to refine our efforts to ensure better communication going forward. If you'd like to provide any additional information, please reach out to us at 512-444-1400 at your convenience as we'd love the opportunity to turn your experience around! Thank you, Jason Laguna General Manager

September 13, 2025

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Employee Rating

I have never written a review before. I am a service technician myself and know well how a dealership functions. They treated me very well. Emmanuel helped me very well and was understand More

by AARON FLORES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 13, 2025

City Limits Nissan responded

We are so glad to hear the team took great care of you and will be sure to pass your comments along! Thank you for the opportunity to earn your business, we look forward to your next visit and hope you have a great weekend! Thank you, Jason Laguna General Manager

September 11, 2025

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Employee Rating

Really help me out to find the best service for my vehicle and they make it simple and easy. More

by Jesus Flores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 11, 2025

City Limits Nissan responded

Thank you for taking the time to leave a review regarding your Service visit, we appreciate you and we look forward to seeing you again soon! Thank you and have a fantastic weekend! Jason Laguna General Manager

August 24, 2025

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The service and attention is excellent, the staff is very friendly. I recommend the service More

by angelica.davalos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Sanchez, Jay Carlos, Alex Ramirez , John Torres

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Aug 25, 2025

City Limits Nissan responded

Thank you for taking the time out of your day to leave us a review, we appreciate you and hope to see you again soon! If you need anything, please don't hesitate to contact us. Thanks again and have a great week! Thank you, Jason Laguna General Manager

Aug 26, 2025

City Limits Nissan responded

Hello, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

August 16, 2025

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Employee Rating

I have had a Nissan Altima for 15 years. City Limits Nissan has serviced it over the last 2 years. They provided great service to my older vehicle. Recently I finally let the car go and boug More

by SADE DAWSON-LOVE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stevorn Richards, Jay Carlos , Miguel Vega-Centeno

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Aug 18, 2025

City Limits Nissan responded

Thank you so much for taking the time to tell us about your experience, I will be sure to pass your comments along and we hope to provide you with many more happy miles! Thanks again and have a fantastic week! Jason Laguna General Manager

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