The dealership was professional and also kept me informed
on my future services. The finance was very helpful
on my future services. The finance was very helpful
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by ronaldwilson472
Verified Customer
Verified Customer
Other Employees Tagged:
Emmanuela Schwartz
Dec 17, 2025 -
Spitzer Chevrolet Northfield responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Both Mandy and Rachel represented your dealership very
well. Very personable and helpful. You should hang on to both of them.
well. Very personable and helpful. You should hang on to both of them.
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by DANIEL1205
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Rachel
Nov 19, 2025 -
Spitzer Chevrolet Northfield responded
Thanks for sharing about your experience with Spitzer Chevrolet Northfield. We appreciate your business and hope to see you again soon!
Same problem persisted, service DEF system, the garage
changed and charged $600.00 for a EGR , 90 miles later same DEF and check engine light. The $600.00 is another issue for me, this is the third time i
changed and charged $600.00 for a EGR , 90 miles later same DEF and check engine light. The $600.00 is another issue for me, this is the third time in for this issue, but I believe Emmanuela is persistent In getting it resolved, she actually drove the truck home, and the DEF and check engine light came on for her. I no longer trust driving this truck as it continues to give trouble and goes into reduced speed and shuts down. Hopefully they can resolve this issue, Emmanuela has done a great job keeping me appraised.
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by gpapay0
Verified Customer
Verified Customer
Other Employees Tagged:
Emmanuela Schwartz
Nov 04, 2025 -
Spitzer Chevrolet Northfield responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
Didn't resolve the issues with our vehicle and couldn't
even put it back together properly.
even put it back together properly.
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by 9100brookside
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Emmanuela Schwartz
Oct 18, 2025 -
Spitzer Chevrolet Northfield responded
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.
Oct 18, 2025 -
Spitzer Chevrolet Northfield responded
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.