Emmanuell Luna
Emmanuell Luna at Baker Nissan

Emmanuell Luna

Service Advisor

Baker Nissan

19630 Northwest Freeway
Houston, TX 77065

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4.9
17 Reviews
4.9

17 Reviews

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17 Reviews of Emmanuell Luna

July 11, 2026

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Employee Rating

Our service advisor was professional and friendly. Guided us with understanding the issues and providing pictures. More

by KEVIN.NURSING
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 13, 2026

Baker Nissan responded

Thank you for your feedback! We are so glad to hear that our service advisor provided you with a professional and friendly experience. Our team always strives to ensure that our customers understand the issues and feel confident in our services. We appreciate your trust in us and look forward to serving you again in the future.

July 06, 2026

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The help me very much and do a very good job on my car I alway go to Baker Nissan More

by DON-ALLEN1
Service Price Transparency
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Recommend Dealer
Yes
Jul 09, 2026

Baker Nissan responded

Thank you for choosing Baker Nissan! We're thrilled to hear our team provided excellent service and took great care of your car. We appreciate your loyalty and look forward to seeing you again.

July 06, 2026

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Me atendió muy bien meseplico muy bien a detalle lo que mi carro necesita muy a mable More

by SILVESTRE_SILVA
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Recommend Dealer
Yes

Other Employees Tagged: Rolando Murillo

Jul 08, 2026

Baker Nissan responded

"Thank you for taking the time to leave us a review! We are glad to hear that you had a great experience with us and that our team provided you with detailed explanations of your car's needs. We appreciate your business and hope to serve you again in the future. Have a great day!"

July 03, 2026

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Emmanuel was very helpful from the start to end. He was very understandable to all the questions I had about my vehicle and seemed to be glad to be able to answer them. All in all was a great experi More

by nandonambo
Service Price Transparency
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Recommend Dealer
Yes
Jul 05, 2026

Baker Nissan responded

Thank you for sharing your experience! We are thrilled to hear that Emmanuel provided helpful and understandable assistance with your vehicle. Our team takes pride in providing excellent customer service, and we are happy to know that we succeeded. We look forward to serving you again in the future.

July 01, 2026

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I've purchased at 5 vehicles from Baker Nissan for the past 20 years and have always received the best customer service from the sales and service teams. More

by MA_MORALES
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
Jul 02, 2026

Baker Nissan responded

Thank you so much for trusting us with your vehicle needs for the last 20 years! We truly value your loyalty and are proud to have provided you with exceptional customer service every time. Here's to many more years of customer satisfaction at Baker Nissan.

June 29, 2026

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Emmanuel performed very well. I felt very well taken care of. Hope I get him next time. More

by ERIC.STANDLEE
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Recommend Dealer
Yes
Jul 01, 2026

Baker Nissan responded

Thank you for your review! We're glad you had a great experience with Emmanuel. We'll make sure to pass along your kind words and request for him next time. See you soon!

June 27, 2026

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Dealership is not like it used to be. I do not think I would buy from them again More

by disappointed
Service Price Transparency
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Luis Estrada

Jun 30, 2026

Baker Nissan responded

We apologize for any disappointment you may have experienced. Our goal has always been to provide excellent customer service. We'd love the opportunity to address your concerns and regain your trust in our dealership.

June 27, 2026

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I needed to get my drivers side window fixed. I knew taking it to a Nissan dealer would get it fixed right. Great job! More

by TME77065
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Recommend Dealer
Yes
Jun 30, 2026

Baker Nissan responded

Thank you so much for choosing our Nissan dealership for your vehicle's window repair. We are thrilled to hear that you were satisfied with our services. It was a pleasure to assist you and we hope to see you again in the future!

June 27, 2026

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Nissan was there for mw twice as I desperately needed the service . They were ready to step up and take care of the repairing did needed , with very friendly and professional staff , thank you More

by GRANDMA_ALMA
Service Price Transparency
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Recommend Dealer
Yes
Jun 30, 2026

Baker Nissan responded

Thank you for choosing Nissan for your service needs, we are grateful for the opportunity to help twice in your time of need. Our team strives to provide top-notch service with a friendly and professional approach. We appreciate your business and hope to see you again!

June 25, 2026

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Baker Nissan is a super Dealership with great service from beginning to end. Keep up the great job. More

by GUSANO1966
Service Price Transparency
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Recommend Dealer
Yes
Jun 27, 2026

Baker Nissan responded

Thank you for your kind words and support! We are thrilled to hear that you had a positive experience at Baker Nissan. Our team strives to provide exceptional service from start to finish and we are happy to hear that we exceeded your expectations. We will continue to work hard and give our best to our customers. Thank you for choosing Baker Nissan!

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