Emmanuell Luna
Emmanuell Luna at Baker Nissan

Emmanuell Luna

Service Advisor

Baker Nissan

19630 Northwest Freeway
Houston, TX 77065

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4.9
40 Reviews
4.9

40 Reviews

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40 Reviews of Emmanuell Luna

November 05, 2026

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Employee Rating

Nice waiting area - they got me in and out and did a nice job on serving my Kicks. More

by SALYERSROBBEN
Service Price Transparency
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Recommend Dealer
Yes

October 31, 2026

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We been coming back from day one that we got our care the service has been excellent More

by ROSABELESCOVEDO
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Recommend Dealer
Yes
Nov 04, 2026

Baker Nissan responded

Thank you so much for your kind words! We're thrilled to hear that you've been with us from the beginning and that our service has met your expectations. We look forward to continuing to serve you and appreciate your loyalty!

October 22, 2026

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I had an outstanding experience with Baker Nissan Service! Emmanuel is by far the best service advisor I’ve ever worked with. His professionalism, customer service, and attention to detail are except More

by JASMINKOPLJE
Recommend Dealer
Yes

Other Employees Tagged: Amiee Govea

Oct 25, 2026

Baker Nissan responded

Thank you for your wonderful review! We're thrilled to hear about your outstanding experience with Emmanuel and Amiee. Their dedication to exceptional service truly sets us apart. We appreciate your kind words and look forward to serving you again!

October 16, 2026

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Todo muy clara la explicación y rapida la espera. El asesor muy amable. Limpia la sala de espera. More

by SALDANAANA
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Recommend Dealer
Yes
Oct 18, 2026

Baker Nissan responded

Thank you for your wonderful feedback! We're thrilled to hear that you found our explanations clear and our waiting time quick. Our team takes pride in providing excellent service and maintaining a clean environment. We look forward to serving you again soon!

October 15, 2026

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Mr. Luna was great as always and the service is great. He kept me informed of my vehicle status at all times. I appreciate that. More

by DONJUAYMAYS
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rolando Murillo

Oct 16, 2026

Baker Nissan responded

Thank you for your kind words! We're thrilled to hear that Mr. Luna provided you with excellent service and kept you informed. Your satisfaction is our priority, and we look forward to serving you again!

October 11, 2026

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Amazing service as always. Manny is friendly and gets my vehicle in and out with a detailed explanation of services completed and upcoming services to keep in mind. The team at More

by NRORTIZ.240
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Amiee Govea

Oct 12, 2026

Baker Nissan responded

Thank you for your fantastic review! We're thrilled to hear that Manny and the team at Baker consistently provide you with friendly and efficient service. Your satisfaction is our priority, and we appreciate your trust in us. We look forward to serving you again!

October 10, 2026

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I had a good experience here when I requested general maintenance. Emmanuel was kind and communicative. More

by HMUYOYO
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Recommend Dealer
Yes
Oct 12, 2026

Baker Nissan responded

Thank you for your kind words! We're thrilled to hear you had a good experience with Emmanuel. Our team is dedicated to providing excellent service, and your feedback motivates us to keep improving. We look forward to serving you again!

October 05, 2026

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Baker Nissan takes great care of my 2024 Rogue. The service department is always helpful and courteous. You’re in good hands with Baker Nissan. More

by ANFONTENOT
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Luis Estrada

Oct 09, 2026

Baker Nissan responded

Thank you for your kind words! We're thrilled to hear that our service department has provided you with excellent care for your 2024 Rogue. Your satisfaction is our top priority, and we look forward to continuing to serve you. You're always in good hands with us!

October 03, 2026

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Employee Rating

Great dealership and great service. Rolando is always genuine and provides excellent customer service when we come to the shop. More

by DONJUAYMAYS
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 04, 2026

Baker Nissan responded

Thank you for your kind words! We're thrilled to hear that Rolando provided you with excellent service. Our team is dedicated to ensuring a great experience for all our customers. We look forward to seeing you again soon!

October 01, 2026

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Employee Rating

Service was good, but the suggested estimated to replace parts are too expensive compare with other . More

by FKMLOO.MPW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2026

Baker Nissan responded

Thank you for your feedback! We're glad you enjoyed our service. We strive to provide quality parts and service, but we understand pricing is important. We appreciate your input and will review our estimates to ensure they remain competitive. We hope to serve you again!

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