Najee Rashad
Najee Rashad at Baker Nissan

Najee Rashad

Service Advisor

Baker Nissan

19630 Northwest Freeway
Houston, TX 77065

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4.9
46 Reviews
4.9

46 Reviews

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46 Reviews of Najee Rashad

October 12, 2026

Dealership Rating
Employee Rating

Overall the service center is efficient, but I wish there was a bigger waiting area. On high volume days there is a good chance you will have to stand before a chair comes available. My service advisor Carlo More

by richardson.jasmine11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yamet "Jim" Medina

October 12, 2026

Dealership Rating
Employee Rating

I'm always able to get a convenient appointment. During the visit, the service department keeps me up to date on the progress of my car. More

by NICOLEDPRICE80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 12, 2026

Baker Nissan responded

Thank you for your wonderful feedback! We're thrilled to hear that you appreciate our convenient appointment scheduling and the communication from our service department. Your satisfaction is our priority, and we look forward to serving you again soon!

October 11, 2026

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Rogelio at Baker Nissan's service department has been my advisor on every visit, and he consistently delivers an outstanding experience. He communicates clearly, is honest about what my vehicle needs, and c More

by PIWARPULA
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 12, 2026

Baker Nissan responded

Thank you for your wonderful feedback! We're thrilled to hear about your positive experiences with Rogelio. He truly exemplifies our commitment to excellent service. We appreciate your recognition and will ensure he receives the acknowledgment he deserves. Looking forward to your next visit!

October 10, 2026

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Not good. Troubled after oil change, fixed, expensive , not fair , not good not good at all. More

by RM.NARA24
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
Oct 12, 2026

Baker Nissan responded

Thank you for your feedback. I'm sorry to hear about your experience after the oil change. We strive for high-quality service and your concerns are important to us. Please reach out directly so we can address this issue and make things right.

October 03, 2026

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Great dealership and great service. Rolando is always genuine and provides excellent customer service when we come to the shop. More

by DONJUAYMAYS
Service Price Transparency
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Recommend Dealer
Yes
Oct 04, 2026

Baker Nissan responded

Thank you for your kind words! We're thrilled to hear that Rolando provided you with excellent service. Our team is dedicated to ensuring a great experience for all our customers. We look forward to seeing you again soon!

October 03, 2026

Dealership Rating
Employee Rating

Najee is the best. I don’t deal with anyone else. He always makes sure you’re taken care of. Most importantly, he keeps you updated about your vehicle. More

by achristopher1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amiee Govea

Oct 03, 2026

achristopher1988 responded

I have no complaints about Baker Nissan. I’m from Louisiana, and since I moved here, I’ve been dealing with the dealer and Najee since the beginning.

October 02, 2026

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Excellent service. we were taken care of and the amount ended up being less than we anticipated. More

by REAREA76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2026

Baker Nissan responded

Thank you for your wonderful review! We're thrilled to hear that you received excellent service and that we could exceed your expectations with the final amount. We appreciate your support and look forward to serving you again soon!

September 28, 2026

Dealership Rating
Employee Rating

Emmanuel was very courteous and kept me informed the wait time was only about two hours. I’m very happy with my service. More

by BROWN.PAM02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2026

Baker Nissan responded

Thank you very much. We value you as a customer and appreciate your feedback. If there is anything we can help you with please don’t hesitate to contact us directly.

September 19, 2026

Dealership Rating
Employee Rating

Courteous, Kind and Knowledgeable with my best interest in all discussions. Pleasure to work with them. More

by FOGLEGIRL26
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Cantos

Sep 21, 2026

Baker Nissan responded

Thank you for your kind words! Our team always strives to provide excellent service and prioritize our customers' best interests. It was a pleasure working with you! #CustomerSatisfaction #Teamwork #PleasureToServeYou

September 14, 2026

Dealership Rating
Employee Rating

Terry was amazing. He made my buying experience memorable and enjoyable. I especially appreciated how well he listened to my needs and worked extremely hard to make eve More

by TONI.M.G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 18, 2026

Baker Nissan responded

Thank you for your kind words, we are thrilled to hear about your positive experience with Terry and our team! We pride ourselves in providing exceptional customer service and we are happy to have exceeded your expectations. It was our pleasure to make your buying experience memorable and enjoyable. Thank you for your trust and confidence in us. We look forward to seeing you again in the future!

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