Najee Rashad
Najee Rashad at Baker Nissan

Najee Rashad

Service Advisor

Baker Nissan

19630 Northwest Freeway
Houston, TX 77065

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4.9
50 Reviews
4.9

50 Reviews

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50 Reviews of Najee Rashad

November 04, 2026

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Employee Rating

I took my Nissan Kicks in for a scheduled service of Wynns coolant and CVT SV/ATF DF services. I waited the 2 1/2 hours for my car to be serviced in the customer lounge. Rasheed kept me updated on whe More

by SMITH.JJ16006
Recommend Dealer
Yes
Nov 05, 2026

Baker Nissan responded

Thank you for your wonderful review! We're thrilled to hear that Rasheed provided excellent service and kept you informed during your visit. It's great to know you enjoyed the customer lounge and appreciated the car wash. We look forward to serving you again!

October 30, 2026

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I made my appointment via the phone system and settled on a date and time. I also told her who my service advisor was. It was Najee Rasheed. More

by SMITH.JJ16006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2026

Baker Nissan responded

Thank you for sharing your experience! We're thrilled to hear you scheduled your appointment with Najee Rasheed. He is dedicated to providing excellent service. We look forward to seeing you soon and ensuring you have a fantastic visit!

October 23, 2026

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I have trust in this service center! They try to make customer fully satisfied, and that is their basic motto as per my opinion! More

by RFQ_RLY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rolando Murillo

Oct 25, 2026

Baker Nissan responded

Thank you for your kind words! We strive to ensure every customer is fully satisfied with our services. Your trust means a lot to us, and we look forward to serving you again in the future.

October 16, 2026

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I am always pleased with the exceptional customer service I receive at Baker Nissan from Mr. Najee Rashad. He is a great credit to your service department! Also, Yamet Medina has provided me great suppor More

by rod
Recommend Dealer
Yes

Other Employees Tagged: Yamet "Jim" Medina

Oct 17, 2026

Baker Nissan responded

Thank you for your wonderful feedback! We're thrilled to hear about your positive experiences with Najee and Yamet. Our team is dedicated to providing exceptional service, and it's great to know we are meeting your expectations. We look forward to serving you again!

October 12, 2026

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Overall the service center is efficient, but I wish there was a bigger waiting area. On high volume days there is a good chance you will have to stand before a chair comes available. My service advisor Carlo More

by richardson.jasmine11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yamet "Jim" Medina

Oct 16, 2026

Baker Nissan responded

Thank you for your feedback! We're glad to hear you found our service efficient. We appreciate your suggestion about the waiting area and will look into it. We're also thrilled you had an excellent experience with Yamet! We hope to provide you with outstanding service on your next visit.

October 12, 2026

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I'm always able to get a convenient appointment. During the visit, the service department keeps me up to date on the progress of my car. More

by NICOLEDPRICE80
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 12, 2026

Baker Nissan responded

Thank you for your wonderful feedback! We're thrilled to hear that you appreciate our convenient appointment scheduling and the communication from our service department. Your satisfaction is our priority, and we look forward to serving you again soon!

October 11, 2026

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Rogelio at Baker Nissan's service department has been my advisor on every visit, and he consistently delivers an outstanding experience. He communicates clearly, is honest about what my vehicle needs, and c More

by PIWARPULA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 12, 2026

Baker Nissan responded

Thank you for your wonderful feedback! We're thrilled to hear about your positive experiences with Rogelio. He truly exemplifies our commitment to excellent service. We appreciate your recognition and will ensure he receives the acknowledgment he deserves. Looking forward to your next visit!

October 10, 2026

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Not good. Troubled after oil change, fixed, expensive , not fair , not good not good at all. More

by RM.NARA24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 12, 2026

Baker Nissan responded

Thank you for your feedback. I'm sorry to hear about your experience after the oil change. We strive for high-quality service and your concerns are important to us. Please reach out directly so we can address this issue and make things right.

October 03, 2026

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Employee Rating

Great dealership and great service. Rolando is always genuine and provides excellent customer service when we come to the shop. More

by DONJUAYMAYS
Service Price Transparency
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Recommend Dealer
Yes
Oct 04, 2026

Baker Nissan responded

Thank you for your kind words! We're thrilled to hear that Rolando provided you with excellent service. Our team is dedicated to ensuring a great experience for all our customers. We look forward to seeing you again soon!

October 03, 2026

Dealership Rating
Employee Rating

Najee is the best. I don’t deal with anyone else. He always makes sure you’re taken care of. Most importantly, he keeps you updated about your vehicle. More

by achristopher1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amiee Govea

Oct 03, 2026

achristopher1988 responded

I have no complaints about Baker Nissan. I’m from Louisiana, and since I moved here, I’ve been dealing with the dealer and Najee since the beginning.

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