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Emmy Andrew

Overview Reviews (49) Inventory (90)

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Emmy Andrew

Assistant service manager-Advisor

Regal Chevrolet

925 Bartow Road
Lakeland, FL 33801

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4.8

49 Reviews

Overview Reviews (49) Inventory (90)

Dealership Experience

5 yrs, 7 mos

Industry Experience

14 yrs, 4 mos

Languages Spoken

English

4.8

49 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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49 Reviews of Emmy Andrew

December 23, 2025

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Employee Rating

Emmy was great on explaining in plain English what needed to be done. She was great to be done. She was great More

by wkilpa

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 23, 2025 -

Regal Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Felix Mendez - Service Lane Manager - 863-333-4656

December 17, 2025

Dealership Rating

Employee Rating

Prompt service and fantastic customer service! Would highly recommend Regal Chevy Service Department to everyone. Would highly recommend Regal Chevy Service Department to everyone. More

by Kdhfl1

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Emmy Andrew

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Dec 23, 2025 -

Regal Chevrolet responded

Thank you for your kind words.

December 14, 2025

Dealership Rating

Employee Rating

My advisor Emmy is one reason I go here. Regal typically goes the extra mile. The service I received was great and I plan to return. Regal typically goes the extra mile. The service I received was great and I plan to return. More

by tritter0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 14, 2025 -

Regal Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Felix Mendez - Service Lane Manager - 863-333-4656

December 03, 2025

Dealership Rating

Employee Rating

Great person and very kind and friendly. She definitely will get the job done. See ya again my friend. She definitely will get the job done. See ya again my friend. More

by cwbyfrmhll123

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 03, 2025 -

Regal Chevrolet responded

Thanks for sharing your thoughts about your experience with Regal Chevrolet. We appreciate your business and hope to see you again soon! Felix Mendez - Service Lane Manager - 863-333-4656

December 03, 2025

Dealership Rating

Employee Rating

Buen servicio atención super amable un servicio excelente lo recomiendo al 100/100 me encantó lo recomiendo al 100/100 me encantó More

by Mayra Mendoza

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Misael Ortega, Scott Erickson, Renzo Sanandres, Joe Platt, Tyrone Patton, Fred Duran , David Fabars, Jamyl O'Reilly

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Dec 03, 2025 -

Regal Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Regal Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Sean Bryant - General Sales Manager - 863-333-0536

November 28, 2025

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Employee Rating

Extremely concerned about ensuring my vehicle was handled well, along with making sure I was truly satisfied!!! well, along with making sure I was truly satisfied!!! More

by jhubby2

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Emmy Andrew

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Nov 28, 2025 -

Regal Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Regal Chevrolet. Felix Mendez - Service Lane Manager - 863-333-4656

November 26, 2025

Dealership Rating

Employee Rating

Well Andrew flat out said regal tries every way to get out from under bumper to bumper warranties! And refused to fix a factory defect. Came up with every excuse in the book so I’ll take my business to s out from under bumper to bumper warranties! And refused to fix a factory defect. Came up with every excuse in the book so I’ll take my business to stingray. More

by peapattystylist

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Scott Erickson, Joe Platt

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Nov 29, 2025 -

Regal Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Felix Mendez - Service Lane Manager - 863-333-4656

November 26, 2025

Dealership Rating

Employee Rating

My family has bought from regal chevrolet for several years. So I figured they were so good for him that they were gonna be really good for me. The service was great.\nI didn't have to wait for very long years. So I figured they were so good for him that they were gonna be really good for me. The service was great.\nI didn't have to wait for very long purchasing another vehicle. So I thank you very much for your service and the kindness that you showed me. More

by PATRICIA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Scott Erickson, Chris Boswell, Jayden Lopez, Joe Platt , Pete in Finance...

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Nov 26, 2025 -

Regal Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Felix Mendez - Service Lane Manager - 863-333-4656

November 14, 2025

Dealership Rating

Employee Rating

Joe did a very good job. He was very tentative and kept me updated about what was going on with my truck. He was very tentative and kept me updated about what was going on with my truck. More

by wjk2206

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Scott Erickson, Joe Platt

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Nov 14, 2025 -

Regal Chevrolet responded

October 18, 2025

Dealership Rating

Employee Rating

Joe Platt all ways treats people in a courteous and professional manner thanks you Joe. professional manner thanks you Joe. More

by Larry.Peace52@gmail. Com

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Scott Erickson, Sarah Abichid, Joe Platt

Report | Print

Oct 18, 2025 -

Regal Chevrolet responded

Thanks for sharing your thoughts about your experience with Regal Chevrolet. We appreciate your business and hope to see you again soon! Felix Mendez - Service Lane Manager - 863-333-4656

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