Enoch Mikell
Enoch Mikell at Sullivan Cadillac

Enoch Mikell | Page 15

Finance Manager

Sullivan Cadillac

4040 SW College Rd
Ocala, FL 34474

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4.8
168 Reviews
4.8

168 Reviews

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168 Reviews of Enoch Mikell

December 22, 2023

Dealership Rating
Employee Rating

Just traded 2023 for 2024 XT4 and made deal before GM went on strike. Rich G. held the deal, way longer than I expected. Rich was in a Golf tournament, so the remaining team did such a great job of clos More

by daveweis0
Recommend Dealer
Yes

Other Employees Tagged: Richard Gruber, Joey Frampton, Jared Reynolds , Tim Ginther

Dec 26, 2023

Sullivan Cadillac responded

We really appreciate the kind recommendation, Dave. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Sincerely, The Sullivan Cadillac Team

December 10, 2023

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Employee Rating

Overall a good experience. The sales process took quite a while, maybe a little longer than expected. An additional service plan was added during the finance process, which i a More

by alekguinn
Recommend Dealer
Yes

Other Employees Tagged: Bob Vitrano

Dec 12, 2023

Sullivan Cadillac responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Sullivan Cadillac Team

November 24, 2023

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We have bought four vehicles from Sullivan and have always been pleased with both the quality of service and the vehicles themselves. More

by davidrosser777
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: James Betancourt , Joseph Trott

Nov 27, 2023

Sullivan Cadillac responded

Thank you for sharing your experience, David. Your words mean so much to us and they remind us of why we do what we do. We are so thankful for your continued business! Sincerely, The Sullivan Cadillac Team

November 22, 2023

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I have waited over one year to do this review. I always give the benefit of doubt. My advice is to only purchase new vehicles from this location and don’t go for a used vehicle “that they can get More

by SP3KENNEDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Janie Mosley, Luke Reynolds

Nov 27, 2023

Sullivan Cadillac responded

Kennedy, the impression you received during your recent visit at our dealership does not reflect our standards of customer service. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you. Sincerely, The Sullivan Cadillac Team

November 11, 2023

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Great service and did exactly what I asked for them to do. Comfortable waiting room while you wait for your car to be serviced. More

by ABRYANS
Service Price Transparency
Service Time
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Recommend Dealer
Yes
Nov 14, 2023

Sullivan Cadillac responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Sullivan Cadillac Team

November 10, 2023

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Sullivan Cadillac is my go to place for my vehicle purchases and service. Jamie Daigle always gets it handled when I need something serviced with my vehicle. More

by jtrott0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2023

Sullivan Cadillac responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Sullivan Cadillac Team

November 06, 2023

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Every time I go to Sullivan Cadillac I have an awesome experience. Everyone is super nice and professional. More

by jtrott0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 08, 2023

Sullivan Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Sullivan Cadillac Team

October 26, 2023

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Highly recommend Mike. He was very helpful, patient and really went the extra mile to make the experience as easy as possible. More

by lilreddiver
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Dallett

Oct 27, 2023

Sullivan Cadillac responded

At Sullivan Cadillac, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, The Sullivan Cadillac Team

October 26, 2023

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Service was very prompt and efficient. The staff was courteous and it took less time than what was estimated. More

by SALVINAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Betancourt , Janie Mosley

Oct 27, 2023

Sullivan Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Sullivan Cadillac Team

October 25, 2023

Dealership Rating
Employee Rating

Reliable quality service was provided. I was kept informed by my service writer and did not have reasons to complain. I will continue to use Sullivan for my Corvettes, GMC Yukon, and Lyric More

by davidrosser777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Betancourt

Oct 26, 2023

Sullivan Cadillac responded

David, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Sullivan Cadillac. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The Sullivan Cadillac Team

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