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Enrique Sotelo

Overview Reviews (62) Inventory (98)

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Enrique Sotelo

Sales Consultant esotelo@criswellauto.com

Criswell Nissan

19574 Amaranth Drive
Germantown, MD 20874

Sales Consultant (301) 825-5993 esotilo@criswellauto.com

Contact Me

4.8

62 Reviews

Sales Consultant (301) 825-5993 esotilo@criswellauto.com

Overview Reviews (62) Inventory (98)

Dealership Experience

2 yrs, 6 mos

Languages Spoken

English

Spanish

4.8

62 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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62 Reviews of Enrique Sotelo

June 19, 2025

Dealership Rating

Employee Rating

It was an awesome experience in the services and customer service. Very attentive by the staff. service. Very attentive by the staff. More

by deltoroanto

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chris Collins, Bryan Sainz

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Jun 19, 2025 -

Criswell Nissan responded

It's wonderful to know you had a positive experience while working with our friendly and professional team! Don't hesitate to reach out if we can help in any other way.

June 19, 2025

Dealership Rating

Employee Rating

Good location,close to where i live. Staff is very friendly and attentive, ive been buyng cars at location for some ti.e now Staff is very friendly and attentive, ive been buyng cars at location for some ti.e now More

by EMILIO_DEL_TORO

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jun 19, 2025 -

Criswell Nissan responded

Thanks for sharing this positive feedback! We value your continued patronage and look forward to working with you again.

June 05, 2025

Dealership Rating

Employee Rating

It was an excellent experience dealing with Enrique Sotelo. He was helpful, knowledgeable, and friendly, and I would recommend him very highly! Sotelo. He was helpful, knowledgeable, and friendly, and I would recommend him very highly! More

by aismail1000

Verified Customer

Recommend Dealer

Yes

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Jun 05, 2025 -

Criswell Nissan responded

Thank you so much for sharing this positive feedback and your recommendations! We value your business and hope to be of service to you in the future.

June 01, 2025

Dealership Rating

Employee Rating

It was an awesome experience from the begining to the end. Very nice customer services form staff, and manager. end. Very nice customer services form staff, and manager. More

by deltoroanto

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Bryan Sainz

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Jun 02, 2025 -

Criswell Nissan responded

It's our pleasure to help, and it's rewarding to know you had a great experience at Criswell! Don't hesitate to reach out if we can help in any other way.

May 28, 2025

Dealership Rating

Employee Rating

I had a great experience at Griswell Nissan it is my second time purchasing a car from there I would not go anywhere else! I highly recommend my sales person Enrique Sotelo! He listened to my needs and second time purchasing a car from there I would not go anywhere else! I highly recommend my sales person Enrique Sotelo! He listened to my needs and got me the car that I wanted! The general manager As well as the finance manager for both excellent.. More

by LVERNICK08

Verified Customer

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chris Collins

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May 28, 2025 -

Criswell Nissan responded

Our friendly and professional team is always happy to help with any of your automotive needs, and it's rewarding to know we earned your repeat business. Thank you for taking the time to let us know about your positive experience here at Criswell!

May 23, 2025

Dealership Rating

Employee Rating

Excellent customer service! The Criswell Nissan team provided a great deal and helpful guidance on exactly what I wanted, with no upselling. Everyone was friendly, knowledgeable The Criswell Nissan team provided a great deal and helpful guidance on exactly what I wanted, with no upselling. Everyone was friendly, knowledgeable, and efficient, completing the full buying process from test drive to driving off the lot in just over two hours. More

by ley.christy

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Chris Collins

Report | Print

May 24, 2025 -

Criswell Nissan responded

It's our goal to offer a simple and seamless vehicle buying event, and it's great to know you were completely satisfied with your experience. Don't hesitate to reach out if we can be of additional assistance.

May 22, 2025

Dealership Rating

Employee Rating

Dealership was great but would not give me 2 years oil change. I thought I was getting that. Also no roadside service. change. I thought I was getting that. Also no roadside service. More

by mp7150

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Aragon

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May 24, 2025 -

Criswell Nissan responded

Thank you for sharing this feedback. We are sorry to see you were not completely satisfied with your experience and hope you'll keep us in mind for any future automotive needs.

May 20, 2025

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Employee Rating

Excellent customer service as always! This is my second purchase with Enrique! He is the best! Thank you to the entire team for their excellent service as always! This is my second purchase with Enrique! He is the best! Thank you to the entire team for their excellent service as always! More

by scott45612

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Al Ransome, Chris Collins

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May 20, 2025 -

Criswell Nissan responded

It's wonderful to know Enrique and Criswell earned your repeat business! Thank you for taking the time to share this positive review with us and please don't hesitate to reach out if we can help in any other way.

May 05, 2025

Dealership Rating

Employee Rating

people are very friendly and work with each other. place was clean and buying the care was very easy place was clean and buying the care was very easy More

by mnordstrom

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chris Collins

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May 05, 2025 -

Criswell Nissan responded

It's our goal to offer an easy and efficient purchasing process, and it's great to see you had an all-around outstanding experience. We hope to be of service to you in the future.

April 24, 2025

Dealership Rating

Employee Rating

The Finance Manager was great and the Salesmen Enrique Sotelo. Finance Department was Outstanding the best I ever had. Sotelo. Finance Department was Outstanding the best I ever had. More

by THREEMINIPIN

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Al Ransome, Chris Collins

Report | Print

Apr 25, 2025 -

Criswell Nissan responded

Our friendly and professional team is here to help with all of your automotive needs, and it's rewarding to know you were pleased with the exceptional service you received while working with our staff. Thank you for choosing Criswell and sharing this positive feedback!

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Enrique Sotelo

Sales Consultant esotelo@criswellauto.com

Criswell Nissan

62 Reviews of Enrique Sotelo

Dealership Inventory (98 Vehicles)

Had a great experience?Spread the word.

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