The dealership was nice, clean and very comfortable while
I waited for my vehicle to be service.
I waited for my vehicle to be service.
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by gboyer42
Service Price Transparency
Apr 10, 2023 -
Walter's Mercedes-Benz of Riverside responded
Gboyer42,
Thank you so much for your positive review! We are happy to hear that our team could provide you with a top-notch experience. It is our pleasure to serve you, and we hope to see you again the next time you are in need of automotive service!
Be sure to follow us here and on Instagram for specials and updates.
Regards,
Sean Davisson- General Manager
I had the pleasure of meeting Enrique Velez this past
week. I went in to get a repair on my car, he made sure to keep me updated on everything that was being done to my car, even had my car ready earlier
week. I went in to get a repair on my car, he made sure to keep me updated on everything that was being done to my car, even had my car ready earlier than I expected. Thank you so much Enrique Velez.
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by Diana Martinez
Service Price Transparency
Apr 10, 2023 -
Walter's Mercedes-Benz of Riverside responded
Diana,
Thank you for leaving Enrique this positive review! Offering thorough and efficient service is so important to us, and we are glad that he provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Be sure to follow us here and on Instagram for specials and updates.
Regards,
Sean Davisson- General Manager
It was so satisfying that you provided great services.
Each of your crews was so nice & kind.
Each of your crews was so nice & kind.
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by Michelleno23
Service Price Transparency
Apr 07, 2023 -
Walter's Mercedes-Benz of Riverside responded
Thank you for your 5-star rating! Providing top-notch service is so important to us here at Walter's Mercedes-Benz of Riverside, and we are glad that our efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. We hope to see you again the next time you are in need of automotive service!
Be sure to follow us here and on Instagram for specials and updates.
Regards,
Sean Davisson- General Manager
The service was excellent, Enrique was knowledgeable,
friendly and able to answer all my questions.
friendly and able to answer all my questions.
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by ScottieB
Service Price Transparency
Apr 04, 2023 -
Walter's Mercedes-Benz of Riverside responded
Scottie,
Thank you for sharing the positive experience you had with Enrique! We are so glad that he could provide you with the quality care that you deserve. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Be sure to follow us here and on Instagram for specials and updates.
Regards,
Sean Davisson- General Manager
The service representative was very responsive and
communicative. Enrique was extremely helpful, patient, and accommodating!
communicative. Enrique was extremely helpful, patient, and accommodating!
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by be11asmommy
Service Price Transparency
Apr 03, 2023 -
Walter's Mercedes-Benz of Riverside responded
Thank you so much for your wonderful review! We are so glad that Enrique was both kind and informative. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Be sure to follow us here and on Instagram for specials and updates.
Regards,
Sean Davisson- General Manager
Always very courteous and professional.
Enrique Velez was exceptional with his attentiveness to our vehicle's needs.
Enrique Velez was exceptional with his attentiveness to our vehicle's needs.
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by Joeanticevich
Service Price Transparency
Mar 27, 2023 -
Walter's Mercedes-Benz of Riverside responded
Thank you for sharing the positive experience you had with Enrique here at Walter's Mercedes-Benz of Riverside! We are thrilled that he could provide you with 5-star service. It is our pleasure to assist you in any way possible. We hope that you continue to choose us for all of your future automotive needs!
Friendly environment, clean premises, quick same day
service! Enrique Valez was amazing in his overall communication with me about my service needs!
service! Enrique Valez was amazing in his overall communication with me about my service needs!
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by Mary
Service Price Transparency
Mar 22, 2023 -
Walter's Mercedes-Benz of Riverside responded
Mary,
Thank you for sharing the positive experience you had with Enrique! We are so glad that he could provide you with quality and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.
Be sure to follow us here and on Instagram for specials and updates.
Regards,
Sean Davisson- General Manager
I have had minor issues with my 2020 CLS450 and 2020
GLC63 in the past three weeks. The CLS450 problem was on a Saturday and I was surprised that I was able to speak directly to Enrique Velasquez that
GLC63 in the past three weeks. The CLS450 problem was on a Saturday and I was surprised that I was able to speak directly to Enrique Velasquez that day. He helped me right away with a problem I had. The second was on my GLC63. I drive it very little and
Enrique took it in and found it was defective and I received a replacement on my warranty. I had purchased this car from MBZ of Temecula and had it serviced there. I was treated poorly, the advisor assuming I was not a "car guy". I questioned the bill and he had indeed overcharged me by $400. I will never use them again and I told their Service Manager why. Thanks for allowing my input. I am glad to have Enrique as my advisor now and will highly recommend your dealership.
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by tjsteph
Service Price Transparency
Mar 09, 2023 -
Walter's Mercedes-Benz of Riverside responded
Thank you for taking the time to share the positive experience you had with Enrique and for your kind recommendation! your safety and satisfaction are our utmost priorities, and we are so glad that he took great care of you and your 2020 Mercedes-Benz CLS 450 and your 2020 Mercedes-Benz GLC63. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Sean Davisson- General Manager
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