Ephraim Dah

It was a very good experience. The process was smooth and everything I asked for was completed. The process was smooth and everything I asked for was completed. More

by zulema.jaques Verified Customer Verified Customer

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From the sales rep to the finance manager, everyone worked hard to make the deal go smoothly. They were upfront on the costs and willing to negotiate. worked hard to make the deal go smoothly. They were upfront on the costs and willing to negotiate. More

by Leyva Verified Customer Verified Customer

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I have never been to this dealership before but I was pleased with the help from our salesman Ephraim Dahl finding me a new work truck! pleased with the help from our salesman Ephraim Dahl finding me a new work truck! More

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Excellent service, easy to work with, good communication. Would use them again. Thank you for the help Would use them again. Thank you for the help More

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Ephraim Dahl and Jaboc Qantas , did a really good job. Thanks to them. I was able to get my new car. They were really friendly and and they help us a lot they took their time helping me any questions I h Thanks to them. I was able to get my new car. They were really friendly and and they help us a lot they took their time helping me any questions I had. I honestly recommend. Them. They.will help you with any questions you have. And take their time helping you. More

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This is the second vehicle I have purchased from this vehicle and will do it again! An easy painless process. vehicle and will do it again! An easy painless process. More

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They were excellent to work with. My salesman Ephraim was very attentive and very helpful throughout our car purchase process . I would definitely recommend Envision Ford of Oxnard to My salesman Ephraim was very attentive and very helpful throughout our car purchase process . I would definitely recommend Envision Ford of Oxnard to all my family and friends. More

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I want to start by giving credit where it’s due. Armani and Ephrahim were absolutely awesome to work with. From the moment I walked in, they were friendly, patient, and never made me feel pressured. Armani and Ephrahim were absolutely awesome to work with. From the moment I walked in, they were friendly, patient, and never made me feel pressured. They answered every question I had, kept me updated throughout the process, and genuinely made buying my truck exciting instead of stressful. They’re the kind of salespeople every dealership should have. Unfortunately, my experience with Sales Manager Carlos Castellanos was the exact opposite. We got down to about a $600 difference during negotiations, and instead of trying to work with me or even making me feel like my business mattered, he basically told me the dealership wasn’t coming down another dollar and that if I wanted the truck, I could call them. The way he spoke to me came across as condescending and dismissive. Honestly, I left fully prepared to buy a truck somewhere else because of that interaction. Later that same evening, I came back because the dealership had accidentally kept my CarMax appraisal offer. Ivan Castellanos said he looked for it, disappeared into a couple of offices for a few minutes, then came back and told me they had lost it. I ended up having to drive back to CarMax and get another one printed myself. I guess customer dissatisfaction runs in the family. Thankfully, the next day I had the opportunity to work with Internet Director Gabriel Palomeras, and everything changed. Gabriel was professional, respectful, and actually made me feel like my business was appreciated. He listened, communicated clearly, and got the deal done without making it feel like a battle. He completely turned around what had been a very frustrating experience. In the end, I’m happy with my truck and I’m glad I bought it from Envision Ford. Armani, Ephrahim, and Internet Director Gabriel Palomares were fantastic and deserve recognition for the way they treated me. If it weren’t for my experience with Carlos and Ivan Castellanos, this would have easily been a no brainer 5-star review. More

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