Jesse Corralejo

Envision Ford of Oxnard responded

Thank you for your feedback. We’re glad to hear everyone you interacted with was polite and knowledgeable and that you had an overall positive experience. We’re sorry to hear there was disappointment regarding the running boards. We understand how frustrating it can be when expectations set during the purchase process are not met. We would appreciate the opportunity to review the details of what was discussed and determine how we can best address your concern. Thank you for bringing this to our attention, and we appreciate your business. — Envision Ford of Oxnard Team

Envision Ford of Oxnard responded

Thank you for the great review! We’re glad our sales team made everything easy, especially as an out-of-town buyer. We know buying from a distance can take extra trust, and we’re happy we could make the process smooth for you. We appreciate your business and hope you enjoy your new vehicle! — Envision Ford of Oxnard Team

Envision Ford of Oxnard responded

Thank you for the great review! We’re glad David delivered as promised and that your visit for your break-in oil change was a positive one. It means a lot to hear that even though we’re not the closest dealership, you plan to bring your truck here for service—that kind of trust means everything. We appreciate your support and look forward to taking care of you and your truck for many visits to come! — Ford of Oxnard Team

Envision Ford of Oxnard responded

Thank you for the incredible feedback! We’re proud to hear Ivan and Jesse delivered such a strong experience. Being described as solid, professional, and effective—while still getting the deal done—is exactly what we strive for. Your perspective as a business owner makes this even more meaningful, and we’ll be sure to share your recognition with them and our leadership team. We truly appreciate your trust and look forward to working with you again in the future. — Envision Ford of Oxnard Team

Envision Ford of Oxnard responded

Thank you for the kind words! We’re glad to hear Carlos, Jesse, and Paul were patient and helpful throughout your visit. They’ll really appreciate the recognition. Thank you for choosing us—we look forward to helping you again! — Ford of Oxnard Team

Envision Ford of Oxnard responded

Thank you for the wonderful review! We’re glad to hear everything about your experience was excellent—from the knowledgeable salesperson to the finance process being quick and easy. Your recommendation truly means a lot to us. We appreciate your trust and hope you enjoy your new vehicle! — Envision Ford of Oxnard Team

Envision Ford of Oxnard responded

Love hearing that — in and out, no drama, mission accomplished. 😄 Thank you for the great feedback! We’re glad you got exactly what you needed, the upgrade you wanted, and the right price. We appreciate your business and hope to see you again down the road.

Envision Ford of Oxnard responded

Thank you for taking the time to share your concerns. We’re very sorry to hear about your experience and understand why you feel frustrated. Trade-in values can vary based on multiple factors at the time of appraisal, including vehicle history reports, ownership history, market conditions, and how a vehicle is ultimately reconditioned or wholesaled versus retailed. That said, we never want a customer to feel misled or uncomfortable with the process. Your feedback is important, and we take allegations of miscommunication or misinformation seriously. We would appreciate the opportunity to review the appraisal details, vehicle history, and timeline more closely to ensure everything was handled appropriately and transparently.

Envision Ford of Oxnard responded

Thank you for your continued loyalty and for sharing your experience with us. We truly appreciate your trust in our dealership over the years—purchasing 8 to 10 trucks is no small compliment. We’re glad to hear everything went well, and we look forward to assisting you again whenever you’re ready for your next one down the road.