Erasmo "Rico" Serrano
Erasmo "Rico" Serrano at Largo Honda
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Erasmo "Rico" Serrano

Acquisition Specialist

Largo Honda

554 NE 1st Ave
Florida City, FL 33034

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4.4
21 Reviews

Dealership Experience

2 yrs, 5 mos

Industry Experience

2 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

4.4

21 Reviews

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21 Reviews of Erasmo "Rico" Serrano

February 04, 2024

Dealership Rating
Employee Rating

My van broke down and had to purchase a new van at the last minute. It was stressful but they helped out and got us going again! More

by john
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Perez, William Perez, Robin Guzman, Luis Angel , Julio Casanova, Alexis Marinez

Feb 06, 2024

Largo Honda responded

Hello John, we appreciate you taking the time to leave us this feedback. We hope you have a great day! Adrian Hernandez Service Director 786-545-1200 AdrianHernandez1@Lithia.com

February 02, 2024

Dealership Rating
Employee Rating

Everyone was nice. The unfortunate part was that the deal I was given was not a good one, but I was mentally exhausted More

by Dannaehdube
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorge Santiesteban, Bruno Perez

Feb 05, 2024

Largo Honda responded

Hello, we appreciate you taking the time to leave us this feedback. Please reach out to us at (786) 563-7650 when you can so we can address this situation directly. Thank you and have a great day.

December 02, 2023

Dealership Rating
Employee Rating

Exceptional attention to details on your intention to show up at the dealership. Upfront quotes with excellent service all around. Thanks again for the best deals More

by JPMELGAR18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gil Sardinas, Christopher Barahona, Griselda Bocanegra , David Angel, Michael Garcia

Dec 03, 2023

Largo Honda responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day! Adrian Hernandez Service Director 786-545-1200 AdrianHernandez1@Lithia.com

April 25, 2023

Dealership Rating
Employee Rating

Very good service, they took the time to explain everything and gave us different choices to purchase the car also the service was fast and very professional More

by jibrouwer03
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 03, 2023

Largo Honda responded

We are happy to hear that our team was thorough and efficient during your visit. Respectfully, Joalice Andino Customer Experience Manager 786-563-7662

March 28, 2023

Dealership Rating
Employee Rating

Honesty, professional and very respectful I, would definitely recommend largo Honda to anyone with a lot of confidence!! Thank you for a great service!! More

by jacksoncalis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dayron Figueroa

Mar 31, 2023

Largo Honda responded

Thank you for your kind words! We appreciate them! Respectfully, Joalice Andino Customer Experience Manger Largo Honda (786) 563-7662 jandino@largohonda.com

February 28, 2023

Dealership Rating
Employee Rating

Garrett was great and very attentive to my kids and that speaks volume when you’re in one place for hours with 3 kids. He was thorough with everything we talked about and worked faster than any dealership I More

by Lely arrazola
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Donald Charlier, Anthony Czapek , Garrett Supina

July 12, 2022

Dealership Rating
Employee Rating

Excellent service and a great experience! Definitely recommend to anyone looking for a new Honda! Rico took good care of me and did a great job getting everything ready before I got there. Th More

by Wjgreene7
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Ballesteros, Jesus Valido

Jul 12, 2022

Largo Honda responded

We appreciate your feedback and your high rating as it motivates us to be sure we provide the best possible customer experience! We are happy to here that Rico treated you well! Thanks! Respectfully, Joalice Andino Customer Experience Manager

June 19, 2022

Dealership Rating
Employee Rating

Very helpful and friendly and easy to work with and was able to work with my budget More

by fito5512
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 22, 2022

Largo Honda responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Largo Honda. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Respectfully, Joalice Andino Customer Experience Manager jandino@largohonda.com

June 16, 2022

Dealership Rating
Employee Rating

Excelente servicio y buen trato con el cliente! Buena oferta ofrecida! Thank you Erasmo for all your patience and help! More

by Sigma
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 16, 2022

Largo Honda responded

Sigma Muchas gracias por sus commentarios! We are pleased that Rico met your expectations! Respectfully, Joalice Andino Customer Experience Manager jandino@largohonda.com

June 10, 2022

Dealership Rating
Employee Rating

Friendly, with excellent service, great communication and fast process, would recommend, from the sales team to the finance manager the treatment was outstanding. More

by Reinier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Ballesteros, Jody Sinanan

Jun 14, 2022

Largo Honda responded

Reinier, Thank you for your kind review; we are happy to pass along your comments to the team here at Largo Honda! Thank you so much for being one of our valued guests and we look forward to your next visit! Respectfully, Joalice Andino Customer Experience Manager jandino@largohonda.com

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