Eric Alterio | Page 2

You and your team were all amazing. When I first reached out to you, I was rather frustrated. Within seconds, you had started to solve my problem. The whole experience was stellar. Yo When I first reached out to you, I was rather frustrated. Within seconds, you had started to solve my problem. The whole experience was stellar. You and your team were punctual, polite, communicative, efficient, and simply excellent - taking customer service to a new level! I will tell anyone that will listen that Kelly is the place to purchase a car – new or used. Or have service performed. Please let your entire staff know how amazing of an impression you've left on me. Thank you! More

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Eric made it easy and did the Kelly way! Very professional and made the entire process so easy and was professional Very professional and made the entire process so easy and was professional More

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Eric great to work with. I really appreciated his professionalism. I would recommend him to everyone that I know. I really appreciated his professionalism. I would recommend him to everyone that I know. More

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Eric,Lisa and the staff at Kelly Infiniti were great. I would highly recommend this dealership to my family and friends. The service manager Jim and Pete take care of all of your service needs and get it I would highly recommend this dealership to my family and friends. The service manager Jim and Pete take care of all of your service needs and get it done right the first time without any problems. Thanks Joe More

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The service was okay but the sales/lease people are not able to give a direct response to any inquiries, stating that they have to report to Kelly, himself, and can not give a firm quote. They only ask, Ho able to give a direct response to any inquiries, stating that they have to report to Kelly, himself, and can not give a firm quote. They only ask, How can we make this work? In this day and age, that should not be the negotiation point. Just give me your best offer. More

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Eric was great to deal with throughout the purchase process. He communicated greatly with every update along the way. process. He communicated greatly with every update along the way. More

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Josh is a first class professional with a personal touch and attention to every detail and attention to every detail More

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Kelly Infiniti of Peabody was great to conduct business with, I had the pleasure of having josh as my product specialist to help me find the car that I wanted, he was very attentive and extremely nice to d with, I had the pleasure of having josh as my product specialist to help me find the car that I wanted, he was very attentive and extremely nice to deal with. Along with the help of josh I was also guided by Roman through all the numbers and he was also very knowledgeable and able to answer all of my questions and there were many. Overall great experience! More

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Deandre showed me the cars I wanted, negotiated a fair price and got me out the door with my new car in the same day. It was a good experience and Deandre and his team deserve a lot of credit for it. price and got me out the door with my new car in the same day. It was a good experience and Deandre and his team deserve a lot of credit for it. More

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DeAndrae Coke is very professional and knowledgeable. He exceeded my expectations in finding the right replacement car for me. Highly recommend asking for DeAndrae when looking for your next ride. exceeded my expectations in finding the right replacement car for me. Highly recommend asking for DeAndrae when looking for your next ride. More

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