Eric Bates | Page 28

Very good experience I always feel like they take care of me and I don't have problems. People are friendly and they keep me informed of progress as service is being done I always feel like they take care of me and I don't have problems. People are friendly and they keep me informed of progress as service is being done on my vehicle. More

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Consistent and outstanding service I purchased my truck in 2008. All of my service has been by Eric Bates in their service department. Eric and Mike Shaw have always provided superior I purchased my truck in 2008. All of my service has been by Eric Bates in their service department. Eric and Mike Shaw have always provided superior service, realible, and always prompt. I would rate Eric and Mike Shaw the best of the best. I would be happy to recommend Mike Shaw and Eric Bates to anyone. More

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Great people and service Our salesman, Chris and Rick, who took my money, were very friendly and helpful. I want to thank Eddie especially for coming through for me on an issu Our salesman, Chris and Rick, who took my money, were very friendly and helpful. I want to thank Eddie especially for coming through for me on an issue I had with my vehicle's alignment. I was treated very well by everyone at Mike Shaw. More

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Efficient Very efficient, didn't have to wait too long, and washed my car. Very friendly as well. The people in service are always friendly and kind. Very efficient, didn't have to wait too long, and washed my car. Very friendly as well. The people in service are always friendly and kind. More

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Outstanding service Eric Bates was excellent as well as the other personnel in the Service Representative Area. My concerns and questions were answered and taken care of. Eric Bates was excellent as well as the other personnel in the Service Representative Area. My concerns and questions were answered and taken care of. The staff that I dealt with were professional and very friendly. Will recommend Mike Shaw to others More

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Outstanding in every way The staff is outstanding in every way. The can do attitude is obvious. I was immediately greeted as soon as I drove in. The basic reason for my vi The staff is outstanding in every way. The can do attitude is obvious. I was immediately greeted as soon as I drove in. The basic reason for my visit was to do a safety inspection on air bags, which was pending. I also got a service which as due. The wait time was surprisingly short. I expected to be there for at least and hour. I was surprised that I only had to wait a few minutes. I was also was surprised to find my auto washed and vacuumed out. Eric represents you in an outstanding manner: confident, knowledgeable, can do attitude, willing to explain things most customers do not understand. I was---on this visit---completely satisfied. More

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I had an oil change The gentleman who took my information was very professional n kind. My friends n i sat in the lounge until it was finished. excellent service. The gentleman who took my information was very professional n kind. My friends n i sat in the lounge until it was finished. excellent service. More

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No appointment Went in without an appointment because of check engine light on my 2013 Denali HD. They were able to get me in and took care of the problem. Excellent Went in without an appointment because of check engine light on my 2013 Denali HD. They were able to get me in and took care of the problem. Excellent service. Thank you. More

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Exceptional Customer Service I have used Eric Bates every time I have had my new GMC Sierra serviced and he always does a fantastic job. It has a small pop up camper on it so it I have used Eric Bates every time I have had my new GMC Sierra serviced and he always does a fantastic job. It has a small pop up camper on it so it needs a high bay and they are ready for my truck every time. The service is always completed within the time window that Eric gives me. If there is any glitch he calls me immediately to get it resolved. In addition Eric always has time to catch up on how things have been going. More

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recommended service Had an oil change, rotation and the recommended cabin air filter changed. Work was done in a timely manner, and car washed and ready for me . Had an oil change, rotation and the recommended cabin air filter changed. Work was done in a timely manner, and car washed and ready for me . More

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