Eric Bates | Page 27

Sick car going in....Healthy car coming out. My car was in serious trouble but I knew from previous experience that the service department would find it and fix it. Way to go Eric and crew. My car was in serious trouble but I knew from previous experience that the service department would find it and fix it. Way to go Eric and crew. More

Report | Print

Everything associated with my visit went very smoothly The work was done on time and Eric explained the timeing for my next visit. Eric was able to answer all my questions about my windshield protection pl The work was done on time and Eric explained the timeing for my next visit. Eric was able to answer all my questions about my windshield protection plan. More

Report | Print

Awesome Experience Was leaving town and didn't have an appointment, but Eric was able to squeeze me in for a quick oil and filter so my vehicle could keep running great. Was leaving town and didn't have an appointment, but Eric was able to squeeze me in for a quick oil and filter so my vehicle could keep running great. Thanks Eric! More

Report | Print

Awesome Fast friendly and thanks to Anthony Benson & Eric Bates the job is always done right. Very pleased with this dealership and I tell all my friends how Fast friendly and thanks to Anthony Benson & Eric Bates the job is always done right. Very pleased with this dealership and I tell all my friends how good they are. Donald More

Report | Print

Buick Encore Serviceing I received Prompt, Professional, Courteous service. Mike Shaw Dealership also provides complimentary Starbucks Coffee, WIFI, and a free car wash to I received Prompt, Professional, Courteous service. Mike Shaw Dealership also provides complimentary Starbucks Coffee, WIFI, and a free car wash too. Everything was good as always. More

Report | Print

periodic service Getting an appointment was a breeze. Service staff was welcoming and efficient. My wait time was not excessive. Services were completed to my satis Getting an appointment was a breeze. Service staff was welcoming and efficient. My wait time was not excessive. Services were completed to my satisfaction. Check out was simple. More

Report | Print

AC stopped working-refrigerant recharged My Canyon's AC which is under warranty had stopped functioning due to a refrigerant leak. System had been recharged approx. a year prior. I contacted My Canyon's AC which is under warranty had stopped functioning due to a refrigerant leak. System had been recharged approx. a year prior. I contacted the service department and Eric scheduled an appointment for the next morning. A valve was replaced and system was recharged. Eric kept me updated on the repairs while I waited. The service was performed professionally and promptly. More

Report | Print

Excellent The friendly people and quick service was great! First time there and I even said I will be back again! Perhaps I will need more than an oil change ne The friendly people and quick service was great! First time there and I even said I will be back again! Perhaps I will need more than an oil change next time. More

Report | Print

vehicle maintenance I would like to thank Eric Bates and Anthony Benson for their professionalism and expertise in servicing my family's vehicles since 1996. Eric and An I would like to thank Eric Bates and Anthony Benson for their professionalism and expertise in servicing my family's vehicles since 1996. Eric and Anthony are honest and very experienced. I trust them with all of our GMC vehicles. In fact, my family has purchased eight GMC vehicles from Mike Shaw due primarily to Eric and Anthony and the Service Department. Prior to 1996, a local Chevy dealer did our vehicle maintenance. However, the Chevy service advisors were dishonest and were constantly trying to sell vehicle services that weren't needed. Eric and Anthony and the Mike Shaw Service Department including the Parts Department are very honest and knowledgable. I have since always recommended Mike Shaw Service and Parts Departments to my associates. Again, I would like to thank Eric Bates and Anthony Benson for their expertise, integrity, and professionalism. More

Report | Print

Excellence in service (dept) Eric, Anthony, Cliff and Ezra are awesome. Eric and Anthony always make sure I get in and out as quickly as possible with estimates that are affordabl Eric, Anthony, Cliff and Ezra are awesome. Eric and Anthony always make sure I get in and out as quickly as possible with estimates that are affordable and do whatever they can to save us money in the service department. Cliff and Ezra, the techs that usually work on our vehicles (we have 4 now), always get the job done right the first time without delays. Our vehicles are kept clean and are usually washed upon exiting service (weather permitting) which makes us feel like we have been well taken care of beyond the service we received on our vehicles. They always make sure we are satisfied and take our concerns seriously. Thank you Eric, Anthony, Cliff and Ezra for your outstanding customer service, you are why we keep coming back to Mike Shaw! More

Report | Print