Eric Bates
Eric Bates at Alpine Buick GMC South

Eric Bates | Page 3

Service Advisor

Alpine Buick GMC South

1313 Motor City Drive
Colorado Springs, CO 80905

4.6
325 Reviews
4.6

325 Reviews

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325 Reviews of Eric Bates

July 20, 2026

Dealership Rating
Employee Rating

Quality work was completed in a reasonable time. Online scheduling was easy. The service staff was friendly all the way from greeting to checkout. I will be back More

by Mike COS
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Benson

Jul 20, 2026

Alpine Buick GMC South responded

It’s wonderful to hear your GMC Sierra 1500 received quality service in a timely manner and that online scheduling was straightforward. Anthony is glad our team’s friendly approach from arrival to checkout made your visit effortless. Looking forward to welcoming you back for your next service.

July 18, 2026

Dealership Rating
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This dealership is very friendly. Seems like everyone that sees you either say hello or is asking if you've been help. That's a big plus! More

by bigtweety001
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Benson , Duke Croney

Jul 18, 2026

Alpine Buick GMC South responded

What a pleasure to know our team’s welcoming greetings made your visit positive. We appreciate you trusting us with your GMC Sierra 3500’s service. Duke and the service team look forward to assisting you again.

July 16, 2026

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outstanding service and happy and polite service center personnel. We appreciate that they gave us some choices and associated expenses. More

by jef2
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Benson, Nadia Al-thonayan , Nicholas Bonser, Anthony Bracchi, Duke Croney

Jul 16, 2026

Alpine Buick GMC South responded

Our team is delighted your Buick Enclave service experience was outstanding and that our service advisors were both happy and polite. We’re glad the options and clear cost estimates helped you make informed decisions. Thank you for sharing your feedback and we look forward to your next visit.

July 16, 2026

Dealership Rating
Employee Rating

Overall the experience as a 4 I say a 4 due to the fact that I had to haggle with the service manager. On my repeat visits for the check engine light. Then after he checked to see that car was still under More

by bigb528
Recommend Dealer
Yes

Other Employees Tagged: Eric Bates

Jul 18, 2026

Alpine Buick GMC South responded

Thank you for choosing Alpine Buick GMC South. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 15, 2026

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Employee Rating

They ordered my truck just the way I wanted, and I'm always able to make service appointments when needed. More

by ruddwoods
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Benson, Jason Derubis, Andy Cartwright , Nicholas Bonser, Anthony Bracchi, David Cole, Duke Croney, Luke Croney, Ryan Demars

Jul 15, 2026

Alpine Buick GMC South responded

Thank you for the five-star review. We’re glad we could order your GMC 2500 exactly to your specifications and make booking service appointments easy. Anthony and our service team look forward to helping you again.

June 30, 2026

Dealership Rating
Employee Rating

Got my truck back up and running the same day outstanding work and very, very friendly people More

by Mark
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Benson, Jason Derubis, Andy Cartwright , Nicholas Bonser, Anthony Bracchi, David Cole, Duke Croney, Luke Croney, Ryan Demars

June 30, 2026

Dealership Rating
Employee Rating

You know, nothing in particular was "wrong" but when I walk up to a desk to get service, it's polite if the customer service reps actually greet you instead of just staring at you waiting for you to talk. More

by jenniking2011
Service Price Transparency
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Recommend Dealer
Yes

June 29, 2026

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Went in for oil change and tire rotation, oil change was fine but they couldn't rotate the tires because they couldn't get the luggage nuts off. More

by michaelsjosh75
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Benson

June 29, 2026

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Employee Rating

I always appreciate Lube for Life as well as the knowledge and efficiency of everyone at Alpine. Thank you ?? More

by lorcagiao
Recommend Dealer
Yes

Other Employees Tagged: Eric Bates

June 27, 2026

Dealership Rating
Employee Rating

They went above and beyond to get our car back on the road. Reaching out with calls for every update was greatly appreciated. More

by breannawallace68
Recommend Dealer
Yes

Other Employees Tagged: Eric Bates

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